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Computershare Customer Care Service

Computershare, Inc.

250 Royall St
United States - 02021

Customer Support Phone Numbers

+1 781 575 2000 2 0
+1 781 575 4210 1 0

Computershare Complaints & Reviews

Computershare / website and multiple account issues

Lori Beesley on Nov 14, 2017
I work for Western International Securities and we have over 75 clients that have various stocks held at Computershare. Every single client has complained to me that your website is slower than every other website that they visit to view their accounts. I have logged in as well and it i...

Computershare / they still haven't paid my money

Serap on Oct 6, 2017
They wanted me to update my CHF Account details in my profile to pay my money. I did and informed them. They told me that my money will be paid in 15 working days but they still havent paid. They didnt keep their words. They send late answers to my e-mails and in these e-mails they are...

Computershare / one of my common stock accounts doesn't show up on the screen.

Nelson Diniz on Sep 20, 2017
I am a non us resident and I have 2 common stock accounts (Individual and Joint). When log in the joint account, it shows up in the screen as usual, but when log in the individual one, I get a message that I don't have an account. !!! Both accounts are related to the same Company. Robotic help available in the site doesn't cover such a kind of doubts.

Computershare / direct distribution at a cost of $0.00

Jeremiah D on Sep 9, 2017
In 2012 I was distributed shares of Facebook mainly class b with some class a shares also. Opened an account with counter share and alloyed the grace period to pass and tried to access my account would not accpect username or password. I've contacted the FBI ic3 complaint center and the...

Computershare / I am not able to access MY OWN FUNDS

bcassidy on Aug 15, 2017
I have an old stock account without much money in it. I moved several years ago and lost track of it. Apparently, Keane tracked me down and sent me a letter indicating that they correct the matter by changing my mailing address. The catch? It will cost me 10% of the total value of the...

Computershare / delay in payment of shares sold in my online account

KL Tan on Aug 9, 2017
I sold some shares in my Computershare online account 8 March 2017 and todate i still have not got the payment for this sale. I am beginning to suspect that Computershare is deliberately delaying the payment of this sale which amount to about US$15.8K so that they can gain the interest of...

Computershare / won't release my stock or money I paid to do so.

Rosemary Freeman on Aug 4, 2017
Was notified of supposed shares in bank stock that I had &'if I didn't claim would loose to state. Paid $330 to computershare to claim stock. I called about claim after hearing nothing, was told claim was rejected. Was told refund was sent to bank that name was on stock. I Asked why I did...

Computershare Limited / service for paper certificate

Willie Chaffin on Apr 27, 2017
Computershare agents give twisted information and lie about the status of stock certificate transaction. I ordered a paper stock certificate $25 by overnight courier $30 and was told it takes 5 to 10 days. After no certificate in 7 days a computershare agent called me to see if I had the...

Computershare / Stocks that were bought while employed by Hughes

Barbara Landreth on Apr 18, 2017
My husband passed away March 3, 2017. Since I am in need of money on March 5, I called and informed Computers hare of my husband's death. On March 10 I received a letter saying my check was sent to my bank. It was not and never had been sent. After 4 more phone calls that each take1/2 hour...

Computershare / Thieves

pakratjo on Feb 20, 2017
My 55 yo husband passed away unexpectedly and has this stupid stock. While working on getting his probate all set up and all the other things I needed to do, I received a letter from Keane wanting me to transfer his stock to his probate. It took almost a year to get it straight. I would...

Computershare / Stock shares

Jody Plus Christina Cox on Sep 8, 2016
Computershare was given charge of administration of stocks granted to employees of AT&T. I retired in 2006 and relocated. For some reason, perhaps my own fault, they never did keep up with my address. For 10 years, my dividend checks were mailed to my old address, but never cashed. Once I...

Computershare / Payment of dividends

Roger Charland on Aug 15, 2016
Overall as I am concerned, Computershare is the worst company I ever had to do business with. A company I am shareholder issued a special dividend and the amount is a substantial amount. I have an online account with them. 2 and 1/2 month ago I contacted them and was told that the amount...

Computershare / Access to my account

My experience this week with Computershare has been a nightmare. All I needed was a copy of my statement of holdings with Exxonmobile for the Gold Medallion stamp required by Computershare for their paperwork to retitle my account. I have spent no fewer than 5 hours over the course of 4...

Computershare / Stocks

sukaycooks on Jan 29, 2016
Been trying for three weeks to get them to send me a statement. You can only talk to people in China or the Philippines. Everyone says something different. I have spent about 10 hours on the phone with them in the past 3 weeks and have gotten nowhere. Today it took me 1 1/2 hours on the...

Computershare / Poor service

Reviewer87935 on Dec 21, 2015
I have tried to contact Computershare on numerous occasions. First of all, I dial their enquiry number 1300 368 664. Then I am greeted with a recording trying to connect me. I would like to register my shareholdings with Computershare. Finally, I get on to a foreign voice, Joe, who tell...

Computershare / Customer service and resolution

Buellnut on Mar 2, 2015
After being strung along by the incompetent, feet dragging staff at Computershare, i finally was able to have my shares transferred over to my brokerage account. I called the investor relations dept at the company that i own shares of. I reported to them that the transfer...

Computershare / Missing money

where is my money.. on Feb 23, 2015
Sold stock with this company the last week of January, 2015.according to them a check was sent out February 5, 2015.was told it would take 7-10 business days before I receive the check. after 10 Bussiness days still no check.I called them about it and they claimed the mail was running slow...

Us Computershare / Scam company

irflick on Nov 17, 2014
Beware guys. I was totally ripped off from us computershare. Their website is outdated, i sold my shares for 86 dollars. I received 46 dollars sent to me via check. 40 dollars gone. I hope this ### company go bankrupt, this is a shady company. Also their customer service rep lack the initiative to assist shareholders. This is crazy

Computershare / Stole my money!!!

zhuo s on Nov 15, 2014
On october 6, 2014, i sold all my previous company's shares in computershare because i left the company. The fun is $4834. 19 cnd. They asked me whether i like to get pay. At first, i told them that i'd prefer direct dipposit, so i read out my bank account number twice, one...

Manulife / Computershare / Stolen money

Jaybe on Jul 10, 2014
I had a life insurance policy on my mother which I unfortunately had to collect on due to losing my mother on 2/1/14. John Hancock had the policy and paid the claim. While the policy was in place, I didn't want to receive dividends and had JH roll them into the policy. They did...

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