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World Financial Group [WFG] Customer Service Phone, Email, Contacts
World Financial Group [WFG]
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World Financial Group [WFG]
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World Financial Group [WFG] Complaints Summary

21 Resolved
29 Unresolved
Our verdict: Dealing with World Financial Group [WFG], which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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11:15 pm EDT
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World Financial Group [WFG] Refund

"I was in search of a job when my friend enrolled me in WFG. The company charged me $169.5 for registration and background check.Also they charged $224.87 for study materials immediately. When I asked the recruiter how I would find clients, he said he would explain later.

After enrolling, I researched the company and realized that I would have to use my family and my friends as a my clients in order to earn money.I did not like that. it's not the job I'm looking for. My agent code is 263HNC.

I kindly request a refund of my money and the removal of my personal information, including my email and credit card details, from your database. Please process this request as soon as possible."

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9:15 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello, I am writing to express my extreme dissatisfaction and concern regarding an incident that has taken place without my consent. I recently discovered that a background check was conducted on my behalf by WFG Canada Compliance, initiated from the email address [protected]@transamerica.com for the purpose of obtaining a licensing agent position...

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9:34 pm EDT
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World Financial Group [WFG] WFG

I joined WFG few months back, I wasn't clearly told about refund policy. In fact, I was told if I don't find the sessions useful, I can ask for refund. Everything on zoom took place so quickly that I was asked to pay. I insisted on reading the contract but was told that terms are very general and sent the contract to read after signing. Now when I requested for refund, I was told that refund policy was 60 days. This is the first time I m hearing this. Please help me get the refund.

Desired outcome: Getting the refund for 150 dollars.

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Is World Financial Group [WFG] legit?

Our verdict: World Financial Group [WFG] has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores World Financial Group [WFG]'s position as a benchmark of trust and quality within its industry. Users and clients of World Financial Group [WFG] can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

World Financial Group [WFG] earns 100% level of Trustworthiness

Perfect Trust Endorsement: World Financial Group [WFG] achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for World Financial Group [WFG]. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Worldfinancialgroup.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows World Financial Group [WFG] website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Worldfinancialgroup.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up World Financial Group [WFG] and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Worldfinancialgroup.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from World Financial Group [WFG].

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to World Financial Group [WFG]. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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3:19 pm EDT
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World Financial Group [WFG] Scam

I was contacted by this guy via a Whatsapp group for people who are seeking employment on a Friday, Aug 4 2023. He gave little to no information and when asked questions, the answers never made any sense. As I was very desperate for employment, I had no other choice.

Aug 9 2023, was like the 4th Zoom call, after finishing the presentation, now you are ready to be onboarded and proceeded that way. I was pressured and he took advantage of the situation and made me do finish that payment.

Knowing that this is all a scam, I reached out to my credit card issuer and they said that they cannot raise a dispute as I have given the details voluntarily. There's no link or section to raise an escalation on this matter on WFG page.

Desired outcome: 169.50

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11:41 pm EDT
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World Financial Group [WFG] Amara Evans

I was solicited on LinkedIn by an agent and was asked if I was interested in an interview on Sunday the 7th of May, 2023. I agreed to the interview and it took place Monday the 8th at 6:30 via zoom. I felt like extremely manipulated as I was made to feel that I must have morals and principles to be hired (even though I don’t think she is a hiring manager, I think she was just an agent trying to get a bonus) and at the end and being told I had the job was told I had to pay $125 in order to proceed. I was also told I was my own boss and I made my own schedule. After signing a document I couldn’t read as I was sent the document while on zoom, I stupidly entered my card information as I felt pressured and uncomfortable. I was then told after paying that I had to attend meetings Monday and Thursday every week, even though I was told I made my own schedule. I texted the agent right after signing and told her to cancel my application and that I didn’t want to move forward. She immediately jumped into trying to ask why to sell me on moving forward. Two hours later I get an email stating my application was approved and realized this agent had not cancelled anything. I was told this was for a federal background check and that was it… After doing research, a background check does not cost $125. I feel extremely mislead, guilty, dirty, and manipulated. I want my money back, and I want nothing to do with WFG.

Desired outcome: I want a refund, as I cancelled my application prior to it being processed or approved.

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11:56 am EST
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World Financial Group [WFG] Refund Request

4 days back, one person who introduced himself as a Recruiter told me he has a job for me as I was looking for a job I said ok. Then, he setup a Zoom meeting and told me he is earning money and it is a great opportunity you should try that. At that time, I refused and told him maybe in future but he was very persistent and told me you can just register and can apply for your license whenever you feel ready. So, his persistent behavioral make an influence on me and I paid $169.50 and got registered. And on the next day, I came to know about whole process and I feel this was knowledge and compliance fail on behalf of recruiter.

Desired outcome: I would like to get a refund for full amount that is $169.50 and I would really appreciate that. Thanks

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2:31 pm EST
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World Financial Group [WFG] $169.5

My friend just told me about he is earning money and wanted me to just get indulged into wfg. He arranged a zoom meeting where he and his trainer convinced me its not a chain system or marketing and because of my stupidity and foolishness I believed and registered myself and payed $157 without knowing anything but now i am not interested in it so i want my money back thankyou.

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5:35 pm EST
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World Financial Group [WFG] Unethical practices by higher management

I am a WFG advisor. I joined 5 years ago, when I joined, they told me after I become a SMD level contract, I would get 12% commission override for life. When I did get to that level where I can finally get override, They told me I will only get 6% override because I have make certain amount money from my own business every six months. This was never ever revealed to me until the time actually came to earn 12%. I am not the only one but I found out this is what they doing to everyone. I am very upset that they told us we can retire if we have a good team because you get 12% override but not knowing that I will have to work hard all my life now to get that. When I asked my senior, they saying the rules recently changed but they don't tell anyone until time comes. I would not have joined another insurance company instead if I had known. Now they don't let me take my book of business if I go and kind of making you stuck here. The management is very greedy. now the other 6% goes to the person above me. Not very happy at all

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4:23 pm EST

World Financial Group [WFG] Refund

My friend just told me about she is earning money and wanted me to just get indulged into wfg. She arranged a zoom meeting where she and her trainer convinced me its not a chain system or marketing and because of my stupidity and foolishness I believed and registered myself and payed $157 without knowing the whole big scene about this system. But thereafter I started researching and got to know its not my type job or work and now when I am asking for refund they are saying its not refundable. True suggestion don't trust people over here. I want my refund asap. I am introvert person I told them this thing they said its not that type work where you need to make connections but it is...

Desired outcome: I want my Refund ASAP.

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5:37 pm EST

World Financial Group [WFG] Money refund

Hi paid $157.50 to World Financial Group. I can't go and beg people. I don't like their business. It's not the way I thought it to be. I didn't open the courses. I mean didn't login even. I want my money back. When I talked with agent regarding refund. He is like I tried and inquired to refund but received email stating it is non refundable. When I told him to send email or screenshot stating non refundable. He was like its confidential... They are scammers. I need my money back. Please help me to get my money back asap...

Desired outcome: Refund my $158 back please

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12:35 am EDT

World Financial Group [WFG] Chargeback

My SMD used to put applications for my people under me and used approach them but after. He see I don’t want to continue with him so he changed their applications and put under his name so I got lots of chargeback and will get in future as well. And he used to open my UNIVERSAL ACCOUNT without my approval I have proof to it as well and he always help his people under him in cheating in their papers. I got all the proof help me this kind of people scamming lots of people which needs to be stop. I can provide his agent code name and number as well take a action against him.

Desired outcome: Please refund

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1:02 pm EDT

World Financial Group [WFG] Wfg background check fee

I paid a $165 background check fee for this company. I found out the financial products are not what I initially thought they were. I can’t work for this company because I do not believe in the system. I want a full refund of my $165 fee I paid to join the system. I want my money ASAP. I should of done more research but either way I do not feel I was told the truth at the beginning of the process. I want my refund.

Desired outcome: A full refund of my $165

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2:21 am EDT

World Financial Group [WFG] World financial group

I was approached twice, and stupidly paid twice for background check and so called schooling to become an agent I want my 250$ back! Plus I paid 55$ for the recent virtual convention that I never got access to. I have emailed several times and gotten zero help. In retrieving my money back wfg needs to be shut down as a mln that has false pretenses for people to make money but selling a dream

Desired outcome: Full refund

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1:13 pm EDT

World Financial Group [WFG] Refund

Kindly help me as I have not received any response from wfg team regarding my refund request.I was told to wait for 5 business days but it's been 10 days now but I haven't received my refund am a student and do part time job but one of your agents misguided me and my money was deducted. I need your help kindly consider my problem and provide me refund of my payment it's a request.

Desired outcome: Refund of $160

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7:05 pm EDT
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World Financial Group [WFG] licensing

My agent # is: 10UHZC. I was applying my license and I sent the E-contract application to WFG for LLQP Ontario License. After more than week later, I received an email from Chitra Kshatriya, a senior associate of contracting and licensing department. She needed documents from me, which included my new SIN #, even though, I filled in my current SIN # which was and still is valid on the E-contract application. I don't know how I can give her a new SIN # if my SIN number is still valid. Due to this, I wasted the days in my validity period to apply for My Ontario License. But now, I don't wish to have any relations with WFG, but a few days ago I paid for new membership to apply for a new license, which was for $170 and I would like a refund of that amount. Next time, please make sure that they don't do it to anyone else, so that nobody else would go through what I went through.

Desired outcome: I would like a refund for $170 from WFG.

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4:49 pm EDT

World Financial Group [WFG] Refund my money

I want my money back. I have paid $157 CAD. I really need my money back since this business is dark and nothing is clear. I don’t trust in it. Please solve my issue and give me my money back as soon as possible.

Desired outcome: Money back

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Nandisha
, US
Nov 18, 2022 5:29 pm EST

I paid $157.50 to this stupd World Financial Group. Scammers they are. I need my money back. I don't wanna go and beg infront of other people. I literally need my money back. And the person I talked to keeps saying I have appointments this that. When I told him to refund, he is like I received email stating I can't refund. And when I told him to send email, he is like its confidential... They are scammers. I literally need my money back.

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Nandisha
, US
Nov 18, 2022 5:25 pm EST

Hey Did you get your money back?

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1:44 am EDT

World Financial Group [WFG] Paid unidentified amount of money

I paid like $147 CAD to wfg. I would like to request a refund and would like to contact to owner or someone at higher post at wfg and like to have a talk with them so i can finally open their eyes towards what is happening outside. With that, i would like to warn all the companies who works with wfg( that's what they say ) that you guys should be more careful towards what they are working on and how or else you will ba facing a hard time. Contact me wfg so i can get that person's license cancelled as well.

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TG4051118
Milwaukee, US
Oct 25, 2021 12:11 pm EDT

I asked for a refund and still have not received it and there is not a real representative you can speak with. Iam getting the run around. It's my money and I want it now.

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1:42 pm EDT

World Financial Group [WFG] refund for convention ticket ( cancelled convention)

Hi,
I was as associate with wfg . I started last year ; feb 2020. I paid $127.85 on feb 27, 2020 for a convention ticket. The convention never happened and no body addressed the issue for refund of that money sitting in WFG's pocket. I was told it will be adjusted in next convention. I terminated my contract with the company in march 2021 and i would like to get my money back. I called the company helpline multiple times but they never responded. I have my credit card statement as proof of purchase.
Thanks
Harmanjot Grewal
Old code- 15cmzc

Desired outcome: refund needed

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3:12 pm EDT
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World Financial Group [WFG] cancellation of appointment

Please urgently discontinue and cancel the ongoing processing of my Appointment with World Financial Group. I equally want to cancel and get refund of $100 and $25 I made for the processing of a new recruit.

I have sent 2 emails to wfgcoding@transamerica.com without response.

I thank you in advance of your anticipated good consideration.

Regards,
Pekun Oyeleke
Agent ID: 69VYL
Agent License #: W602373
[protected]@yahoo.com

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3:09 am EDT

World Financial Group [WFG] unethical behavior and illegal practice

A. Unethical and Illegal Behaviour
- My uplines teamed-up to move my wife from my team and placed her under someone else without my concern. WFG policy emphasizes that couple, husband and wife, must be one leg in one team.
- My wife ID number is 51PJD (BATALE TSHIMANGA)
- This incident was discovered on July 02, 2019, and I am not sure what date this unethical / illegal practice was initiated.
- There are other members of my team that I don't see anymore in my bubble chart. It is obvious that the uplines have moved them or mapped them somewhere else without my knowledge.
- Names of my uplines: (1) Dali Josipovic
(2) Nita Dalal
(3) Gaeton
- Desirable Solution: Reinstate my wife under me directly.
-My WFG ID number is: 27AHD Mukengeshayi Tshimanga)

My contact number is [protected]

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Update by Dr. Felix Tshimanga
Jul 03, 2019 3:12 am EDT

For further communication about this complaint, please reach me at [protected]

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World Financial Group [WFG] contacts

Phone number

+1 (770) 453-9300

Website

www.worldfinancialgroup.com

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