Quality Inn review: Broken toilet

I rented a hotel room from August 1, 2026 until August 11, 2026. I paid over $2000 to stay at this room. The toilet was broken the last four days I stayed there. I notified the manager. He never came to fix it when the toilet overflowed, we had a mess to clean up we gave the maid, the shower curtain, the towels, and all the bedsheets. They never changed the bedsheets once we kept the room clean When we left. He charged me $100 and locked our room. I had an appointment on that morning we had to check out. I let him know that. Then we could not get back in the room and he charged me. $100 He called 8/12/2026 and said we could go in the room and get our stuff . He charged me $100 because he said the room was not cleaned when we went back. I was able to get my stuff and we cleaned the room. I called the manager and asked him why he charged my card and he said because there was no shower curtain. I said the maid did not return the shower curtain and I told him the toilet was broken and he said no I told him the toilet wasn’t broken. He hung up before I could request my hundred dollars back