Choice Hotels International

Cleaning wasn't done. Complained to staff, said he would call us back but didn't. Ants in the bed. Didn't offer new room & seemed put out by doing so. Elevators NOT working for more than 2 weeks. One staff member not helpful, friendly, nor offering any information, is rude. Will not stay again which is sad as we have stayed here for many years, even before it was Quality Inn. Since the name is Quality Inn, they should think about delivering quality service. That is NOT the case.