QOO10 — no response from seller on damaged products (order no. [protected])
Hello, I would like to lodge a complaint against the seller: EuropAce (https://www.qoo10.sg/shop-info/EuropAce?global_yn=N).
Order No. [protected]
I received my parcel on last Friday (16-Nov-18) night. I have ordered tower fans on the 11.11 [Buy 1 get 1 free]. First, when I opened the parcel, the fans delivered were not the model that I ordered, but I'm fine with that. However, when I tried the fans, both fans are not functioning at all.
I wrote to the seller regarding this issue on the same night and until today no response from the seller. I have also requested for exchange yesterday and the same no response from the seller.
Please assists on this issue as I'm worried after 7 days the seller will not exchange the products.
More QOO10 Complaints & Reviews
- QOO10 - please do not buy from seller - cocomo sg
- QOO10 - 13 mobile. sg
- Qoo10 Singapore & 13mobile.net - item not received
- Qoo10.com - scammers
- QOO10 - q0010 singapore - items not received after 3 months and response from seller
- QOO10 - case number 198048607
- QOO10 - Items not delivered despite numerous reminders.
- QOO10 - delivery
- QOO10 - smallest bluetooth earpiece / v4.0 / noise cancellation / clear sound
- QOO10 - I am complaining about the service at your call centre from singapore call amir