Menu
Purity Products

Purity Products review: Scam 7

J
Author of the review
2:09 pm EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered a free sample from a gospel radio station. After I received my sample I called to cancel. But was harged 164.00. Then six months later I was charged another 164.00. This company is definately not customer friendly. When ordering you get a live operator. When trying to cancel you get a recording and voice mail. I don't understand why radio stations allow this scam to continue. The supplements they send don't do what they claim. I am going to report them to the BBB and complain to my CC company to not allow them to make any more charges.

More Purity Products reviews & complaints

Purity Products - Unauthorized Debiting of account 103
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Purity Products - Scam artists 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Purity Products - Scam 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Purity Products - A Medicine Show - SCAM 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Purity Products - Robbed 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Purity Products - MY FREE GREEN TEA (NOT) 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Purity Products - Illegal use of credit card 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
7 comments
S
S
Savannah Hewitt
, US
Sep 25, 2022 9:44 am EDT

WHAT HAPPENED. WHAT'S IN THEM? SUGAR?

What happened? What's in them? Sugar?

G
G
GregoryScott
Oconto Falls, US
Mar 17, 2022 12:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

DO NOT WASTE YOUR MONEY WITH THIS COMPANY. I recently bought one of their products, "Muscle Accelerator". In all of their lying hype in both their catalog and online offers they state,"...promotes muscle strength and helps boost muscle size." And, "...to promote strength,endurance, nitric oxide production, and muscle mass while strength training in as few as 14 days." I used it for 3 months and here is what happened to me : NO muscle mass increase at all; the muscle I already had went soft & flabby; for the first time in my life I had "man boobs"; a constant burping with a foul aftertaste; gas; weight gain on belly & waist; and last but certainly not least - ED. I have hired an attorney who has taken sample of the pills to a lab to determine what garbage is in them so he then can file a multi-million dollar law suit against this company for Fraud, Theft, Causing Bodily Harm, Deceptive business practices. He also plans on talking to the New York State Attorney General's Office to see if criminal charges can be files against this company/owner. One other thing you should know: If you buy anything from this company you will be harassed DAILY with them trying to get you to spend more money buying their products.

Y
Y
yoga-man
dallas, US
Jun 27, 2010 6:18 am EDT

I read or scanned half of the complaints about this company.

after waking up every sunday morning to my alarm that was set to coincidentally go off at the exact time as Purity Products informercials, I got to listen to a couple of their convincing pitches.

So i checked it out on google first AFTER looking at their website.

I was skeptical anyway, about their claims. Most of it sounded 'too good to be true', SHAZAAMM, marketing.

Somewhat like LEF

PP website does have a distinguished panel of experts, so maybe their business practices are the problem.

The testimonials on the PP website sounded mostly made up.

Their product line generally follows that of some others like LEF, they have a special 'molecule' of this or that distinguishes their example...HA Acid from other HA Acid

I wouldn't trust them after reading the scams, with my CC#. If you can get a free bottle of something, test it against another bottle of the regular stuff from anywhere else and see if you feel a difference.

BTW, HA Acid is good for joints anyway.

B
B
Buzzy 1
, US
Oct 30, 2012 3:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

After being charge twice for the shipping on my credit card and being strong armed for regular shipments when I originally placed the ordered, I started to check them out for complaints. I then called customer service it was all automated and after a lengthy wait no one answered. There are some horror stories you will read with a little research. I wasn't going to wait for any new charges not authorized. I call my credit card company and reported the card lost. This is the best way to stop any further charges.

J
J
Just_Sayin
Anchorage, US
May 22, 2012 1:59 pm EDT

Why is it BBB says Purity Products is not accredited? See www.bbb.org. a+ rating but never applied for accreditation!

E
E
elless
, US
Dec 03, 2011 9:45 pm EST

purity products is a company i loathe for their auto-ship practices. once they sent products i didn't want, even after i sent them an email & called telling them to stop! it cost me about $100.00 in fees from my credit card company. they tried to steal even more $'s this past week by trying to send even more products i didn't want. what the hell is wrong with them? you really have to monitor your credit cards when dealing with this company. they are very sneaky & slick. i just called them to complain, and they said i will be removed from their system...we'll see. one thing for sure, any more unauthorized attempts to STEAL from me will result in swift legal action. INVITE HEALTH, has a totally different approach; they send you what you ASK FOR!

P
P
PPResponse
Plainview, US
Jul 02, 2010 8:39 am EDT

Thank you for your interest in our products. I’d like to take this opportunity to tell you a little more about us. To start, all of our nutritional supplements are formulated using the most up-to-date research and premium quality ingredients. Our distinguished panel of experts has helped create some of our most reordered formulas. Our free bottle promotions offer customers the opportunity to evaluate a product before purchasing it. We have received a lot of positive feedback over the years from customers who have discovered beneficial products as a direct result of our free bottle offers. Additionally, we have recently started to post at our website some of the testimonials that we receive every day. Many of our customers find that they are informative and useful when making product decisions. We also offer world-class customer service to help manage your account, answer product and general questions and provide you with any available sales and promotional information needed. As for mistakes, I wish we never made them, but the truth is we are human and occasionally we do make one. What sets us apart is the fact that we dislike a mistake as much as our customers and we do whatever is necessary to correct it quickly and to our customer’s full satisfaction. We have been in business for over 17 years, we have more than 2 million customers and we maintain an A+ rating with the Better Business Bureau because of our dedication to excellent Customer Care. And finally, we are promoting a free bottle on several of our most popular supplements right now ~ I hope you will take advantage of one of them. If you would like some additional information please call toll free #[protected]. Thank you.

Yours in Good Health,
Lori Michel
Quality Control Manager

Learn how the rating is calculated

Write a review File a complaint

Purity Products contacts

Phone number
Website
www.purityproducts.com
Category

Most discussed Purity Products complaints

Unauthorized billing
1
(opinions to this review)