The complaint has been investigated and
resolved to the customer's satisfactionResolved Pure Medical Spa — Beware of them
resolved to the customer's satisfaction
Beware of their "consultants". These are 20 something girls that really don't have proper knowledge to quote you on procedures. They billed me 9 days before my procedure and of course no refunds. When I went in for my procedure (botox and restylane) nearly everything I was told by the "consultants" was incorrect. I went through with it because I had already been charged ($1276). Now it is 1 month later and I did not get results anywhere near what I was told to expect. I suspect they dilute their botox with too much saline (I am speculating) but you would think 72 units would have been more effective. They sold me 1 syringe of restylane which wasn't enough for all the areas they said it would cover so that day I had to choose where to get it and where not to. I am pretty disappointed. I spent a lot of money for next to nothing results. If I do anything like this again I will go to a doctor's office for a proper consultation. I will never go here again. When I contacted the regional manager her solution was for me to come back and be evaluated then I could give them more of my money so they could try to get it right.