Puget Sound Energy [PSE]making initial payment

I contacted PSE on 10/10/19 around 2:30 - 2:45 pm to pay my energy bill. I admit the reception wasn't the best but the customer service reps attitude was worse. Her first question was if i'd rather use the machine to pay my bill after i waited on line to speak with her. Sure, i rather speak to a machine after I've waited on line for a person. She acted as if it hurt her to assist. Her attitude was a turn off and If this is any indication of the service you provide i will be looking into finding someone else and/or even moving if i have to. Piss poor customer service she should be ashamed of herself and you as well for hiring her.

Oct 10, 2019

Post your comment