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Publishers Clearing House / PCH.com Customer Care Service

Publishers Clearing House LLC

101 Winners Circle
Port Washington
New York
United States - 11050

Customer Support Phone Numbers

+1 800 459 4724(General Questions) 4 1
+1 800 392 4190(Sweepstakes Scams) 4 0
+1 800 476 4724(Website/Tech Issues) 2 0
Inquire about PCH Sweepstakes Scams
+1 800 392 4190

Order Status, Sweepstakes Concerns, & Billing Questions
+1 800 459 4724

Technical Issues with the PCH Website
+1 800 476 4724

Pay for an Order by Telephone

Publishers Clearing House / PCH.com Complaints & Reviews

Publishers Clearing House / PCH.com / pch sent me items that i never ordered!

Barbara A. Jones on Apr 22, 2017
So far I have received two items that I NEVER ordered and DO NOT want! The second item arrived today, April 22nd. I do NOT want to go to the hassle and the expense of returning them. How can I stop them from sending unwanted items to me??? Unfortunately I made the mistake of ordering something...

Publishers Clearing House - Next-Gen Inc Processing P.O. Box 2905 Kansas City KS 66110 / false promise of a $2, 000, 000 award with a $11.89 acquisition fee

JBoldt on Apr 17, 2017
They say no purchase necessary but then request a $11.89 Acquisition feeI would also like to complain about Publishers Clearing House giving/selling my info to this shady company! I know it was PCH because they have misspelled my name for about 12 years (they are the only company that...

Publishers Clearing House / Items and charges I didn't order

seabudd on Mar 15, 2017
I was going to order some items and take a chance but then noticed the trumped up charges for shipping. I did not give them my credit card number and just deleted the items. Just yesterday I received an email that my items had shipped and I will owe $96.00. I called customer service (Yeah...

Publishers Clearing House / PCH.com / TV commercial

Marilyn Kida Endoh on Mar 2, 2017
Why is it necessary to have people screaming in high ear piercing screeches in your commercials? I am a migraine sufferer and I have gotten to the point where I record shows do I could skip your commercials, either that or sit with the remote in my hand so I can mute you. Why don't you...

Publishers Clearing House / PCH.com / Digital angle finder

Kathy pace on Feb 3, 2017
I have sent you notes several times n ask you not to fill any order that shipping is over $5. Also the order. # 3055 1877 2886.. Was $24. Plus $7.99 sh. I am on disabilty and a fixed income. I must have not looked at the price very good cause its not worth $31.95. N I cant afford all of...

Publishers Clearing House / PCH.com / Customer service rep

Cynthia Stinnett on Feb 2, 2017
Can't say im surprise at at the complaints on this site. After dealing with your customer service dept for a few weeks. I understand completely!!! Easy four installments payment. Yet that's not true at all. As per your supervisor your computers and employees apply by there choice ! Also to...

Publishers Clearing House / PCH.com / Scrubber with 2 heads

Atley on Jan 6, 2017
I would like to complain about the package that was sent to me order number 9274 8927 0103 5742 1792 56 I did not order this and I will not be paying for it or to send it back. You shouldn't just send things to people and expect them to pay for it or say it's free then expect them to pay...

Pch (Publisher's Clearing House) / I have over a million of tokens and can never redeem them. Are they scamming players?

Mona Russo on Dec 25, 2016
There are so many people that want to redeem there tokens on PCH and so very few win. What can we do about this. Are we just playing and winning tokens and do not win. I have been playing PCH since 2007 and never won one thing. I am not a fool and do not want to be fooled by pch. WHAT...

PCH (Publishers Clearing House) / Shipping and handling

Cathy Swango on Dec 12, 2016
To Whom it may concern: I would order a lot more of your things if the shipping and handling were not so high. You need to add it into your price of the item or it needs to come up before sending in what you are ordering. I have selected things many times and then looked at the cost of...

PCH (Publishers Clearing House) / First they said I won $10,000 thousand dollars & then they said I was wrong winner

Michel Todd on Sep 22, 2016
I was playing on pch search & win back in march my page went off like the 4th of july. Then said prize patrol has been notified. Saturday the 17 the they said I won ten thousand dollars an hour later my heart was broken they said it was a mistake & I was the only one who recived this email...

PCH Games / Hundreds of thousands were duped

Jcsa on Sep 22, 2016
sept 17 2016 pch said (on screen) i won $10, 000, hours later they emailed me saying it was a mistake, they were sorry and gave me extra more chances to win. check my complain similar to many at consumer affair. I emailed them saying that they need to pay me my prize, again they said it...

PCH (Publishers Clearing House) / PCH games

Jcsa on Sep 20, 2016
PCH games = fraud/scam. been playing for years. won worthless tens of millions of tokens. played hours daily. wasted my time. the other day on sceen they said i won$10, 000, wow, next day i received email from pch that it was a mistake and the winner was somewhere else. emailed them a...

PCH (Publishers Clearing House) / Frying pan

EdwardN on Sep 19, 2016
I order a frying pan from you and now they are saying it will take up to 3 weeks to get this item it already has a shipping label but they will not send it too me i want to get my money back from this item iand i will never do business with you ever again and i will also tell all my friend...

Publishers Clearing House / Message stating that I won $10000

Lucy Lewis on Sep 19, 2016
I received a message stating that I won $10000 and then received an email stating that there was an error and that my name was inadvertantly added in error. That someone else had won. I believe that they should honor what the message said to me. It seems through reading some comments on...

Publishers Clearing House / My $10,000 win announcement was a "mistake"!

Rosa Linda Luttrell on Sep 18, 2016
9/16/16 about 11:30 pm I got a pop-up declaring ME the VIP $10, 000 Grand Prize Winner. Thank goodness I took a digital picture of the thing! 12 hours later, I received an email from PCH stating that MY win was a "mistake" and that some MAN across the country was the true winner! Not only...

PCH (Publishers Clearing House) / Winning letter

Tony Chavez on Aug 29, 2016
I received a letter stating I have won I sent in the 12.99 and nothing. Now I got a third letter stating the same thing. You given up my hopes and dreams and have scared me very badly. I will never have my hopes and dreams fullfilled of building a homeless shelter because of this I am...

Publishers Clearing House / Scam?

Clyde on Aug 17, 2016
I'm actually impressed with all these negative reviews about Publishers Clearing House. This site is horrible and I'm really tired of it. I was a PCH member for many years now and it was not so bad in the past. I played some games, tried to win something, but I never won anything. Is thi...

PCH (Publishers Clearing House) / Junk they sell

johnjohn67 on Jun 29, 2016
People People, Do you really think PCH is going to pay out on any of their online games LOL now did you :-) This site isnt even monitored by PCH i doubt they even own it. The slot, the wheels, th scratch offs, LOL they are there for entertainment only. They are people who have 80 Million...

PCH / Cupcakes paper molds

pchrippoffman1 on May 24, 2016
I received a package of paper cup cake molds I never ordered. This is the second time this year they sent me something I didn't order. The fist time it was glass storage bowls. I called them and told them I didn't order this. I got the same reply about to late to cancel. I told them I...

Publishers Clearing House / All of your junk products - unethical behavior

Disgruntled family member on Apr 27, 2016
This company takes advantage of people by giving false promises with "last chance sweepstakes." Everyone receives the same mass produced form letters. My mother has been taken advantage of repeatedly and this is a shoddy way of doing business. I inquired at the Post Office when requiring...

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