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ProSeriesGolf.com

ProSeriesGolf.com review: Terrible company 25

K
Author of the review
7:34 pm EDT
Review updated:
Resolved
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In June, I ordered on-line and paid for 7 golf clubs from this company in Auburn Hills, MI. Their website indicated the clubs were shipped in about 2 weeks. After a month, nothing arrived. so I e-mailed them to find out what happened. They then stared lying to me about re-shipping the order, through July and August. Now they don't answer my phone calls or e-mails. They have scammed me out of >$200.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

25 comments
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simmons.cletus
US
May 20, 2019 2:02 pm EDT

The staff at ProSeries Golf are extremely responsive and helpful. I could not be more pleased with the product or service. I highly recommend this shaft and the seller.

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rogerchee785
US
May 29, 2019 1:07 pm EDT

This company is amazing!I absolutely LOVE IT! Thank you for making this such an easy process.

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edydarren
US
Jun 03, 2019 2:33 pm EDT

I just wanted to let you know how impressed we are about your products . It is exactly what we were looking for. Thank you for helping us through the process.

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freddymatic
US
Jun 06, 2019 2:36 pm EDT

My shipment was delivered this morning and everything is in perfect condition. I wish to thank you for your professionalism, courtesy and overall excellent service. I will certainly recommend your services to my friends.Thanks for everything!

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george.gatso
US
Jun 24, 2019 4:38 pm EDT

I am so thankful to have found such an amazing company! The staff are all so kind and knowledgeable!Thank you so much for your wonderful service, Amazing products!

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martin vic
US
Sep 19, 2019 1:45 pm EDT

Excellent, that’s the only word I can think of to describe them. What a nice experience it was to do business with this great company .I would definitely recommend them to my family & friends!

bambyg
bambyg
US
Oct 10, 2019 12:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

For the money this is the best shaft deal going. Seller ships very quickly and there has never been an issue with the product. I highly recommend this shaft and the seller.

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martinadam96
US
Nov 30, 2019 9:06 am EST

I received my order on time as indicated on the initial order via Fed-Ex. The customer service experience was very helpful and was able to answer all my questions.
Shipping was fast. Item was as described and less expensive than anywhere else.

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carl fonseca
US
Dec 02, 2019 3:08 pm EST

Best Company! Thanks for everything!

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mark jim
New Albany, Ohio, US
Feb 28, 2021 2:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I got to play my 3 wood today.You claim it hit strait, wrong it hits perfectly you could hang your laundry on the shot.I have never hit a 3 wood this strait before, my distance is good.I am a high handicapper and I am very happy with the club

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David S Esposito
Los Angeles, California, US
Mar 07, 2021 3:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi Derek, OK, my clubs arrived and all I can say is
Outstanding! I am no expert, but I do know what I like and I really like the new clubs. They are everything that you advertised, the WDs are perfect and irons are exactly what I was looking for. Did I say Outstanding.
In closing, a special thanks for the great #1 Wood head cover, it was a nice surprise and bonus, and many thanks for the special pricing. You will hear from me again. Really a satisfied customer and you can use my comments if you wish. Cliff Jeffrey - Ontario, Canada
Very good club, it performs well, goes about 20 yards further, goes pretty straight, sounds better than most titanium drivers, and this shafts rebounds guickly.I have a sort of jerKY swing, totally homemade, and this works well for me. Thanks.

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Aky baray
Florida, New York, US
Mar 16, 2021 3:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just wanted to tell you one more time how much I love my new clubs I got from you. They definitely go farther than my ping eye 2's and when I miss hit them just a tad and watch the flight, I have been shocked on more than one occasion how the ball makes it to the green anyway. The sand wedge has become my favorite club. Just letting it fall on the ball using it's own weight has improved my short game. Anyway, since I play almost everyday, these clubs have drastically improved my life, and I didn't think leaving good feedback on Ebay was enough. So THANKS PS I you happen to come up with a couple of 34 3/4 RBZ regular flex 65gram pullouts, I need them for the other 2 heads.
I BIOUGHT A SET OF BMT S550 5 THRU AW. FROM YOU AND INSERTED
A SET OF SLDR IRON GRAPHITE SHAFTS I FOUND ON EBAY. I FIND THESE IRONS TO OUTPERFORM ANY IRONS I HAVE EVER TRIED.I HAD MY SEASONS LOWEST ROUND YESTERDAY (76) I AM 79.

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David EScude
Califon, New Jersey, US
Mar 21, 2021 3:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Well the verdict is in, I think I am going to really like the new clubs. I am not a big believer in the "have to get used to" theory, I am a good bowler and have taken new balls out of the box and thrown 700's with them. But that being said with the 1" shorter and the 4 degree negative lie, something I have never had, it took me a couple of times. Now everything is fairly straight ( a little draw which is good) and I am getting the distances down. Shot a 39(4 over) and a 41(5 over) in back to back rounds, so I am very happy and there is room for more improvement.
I may be looking for a couple of wedges, do you have ones that match the BMT S550's?
I will do some investigating on my own also.
Thanks Again, A Pleasure doing Business with You!

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Robert P. Lewis
coloeado, US
Mar 31, 2021 3:37 pm EDT

Thanks Again, A Pleasure doing Business with You!
Everything you advertised at an excellent price.

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David J. Theobald
Allentown, PA, US
Apr 06, 2021 5:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I call that "Professional". I have a high regard for your team! Thank you Derek !
Thanks Again, A Pleasure doing Business with You!

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Stephen J. Garden
ontario, CA
Apr 27, 2021 4:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Everything you advertised at an excellent price. Thank you so much for the great 11 Wd and excellent delivery service to Canada.

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roy barney
Florida, New York, US
Oct 19, 2021 3:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Thanks for designing and creating such a great product and I hope this brings you lots of new business.
I look forward to promoting and using Geek heads in the future.

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mark jimy
Floodwood, Minnesota, US
Dec 17, 2021 3:50 pm EST

Thanks for your help and service - I will be using your business they next time I am in the market for clubs.

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william v garcia
New Berlin, Pennsylvania, US
Jan 15, 2022 7:40 am EST

I just wanted to let you know that I received the clubs yesterday afternoon. They are fantastic! Thanks Mr Derek!

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Ciar Whittle
US
Nov 06, 2022 1:49 pm EST

Not only was I really pleased with the complete putter, but also for adding the extra head that I wanted. Many thanks again guys, you really are the BEST

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Robert T Dove
Lansing, US
Dec 19, 2022 5:39 pm EST

I just wanted to let you know that I received the clubs yesterday afternoon. They are fantastic! I went to the local "Pitch & Putt" to try them out immediately and was very pleased with them. Pro Series does great work and I'll be back for more equipment when needed and I'll be sure to spread the word.

Thanks again

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Ellis Inman
US
Apr 15, 2023 7:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The website's product bundles and packages are a great way to save money while purchasing everything they need for their game.

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Lucas Wilson
US
Apr 15, 2023 7:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pro Series Golf's product videos provide customers with a comprehensive overview of the product's features and benefits, helping them make informed purchase decisions. I highly recommend this company

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Ronald Nadeau
US
Apr 16, 2023 4:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pro Series Golf offers free shipping on orders over $99, making it easy and affordable for customers to purchase everything they need for their game. The website's return policy is also customer-friendly, making it easy to return products that don't meet expectations.

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Robert Stren
US
Apr 16, 2023 4:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pro Series Golf international shipping options make it easy for golf enthusiasts around the world to access high-quality equipment and accessories.

  1. ProSeriesGolf.com Contacts

  2. ProSeriesGolf.com phone numbers
    +1 (734) 306-7911
    +1 (734) 306-7911
    Click up if you have successfully reached ProSeriesGolf.com by calling +1 (734) 306-7911 phone number 0 0 users reported that they have successfully reached ProSeriesGolf.com by calling +1 (734) 306-7911 phone number Click down if you have unsuccessfully reached ProSeriesGolf.com by calling +1 (734) 306-7911 phone number 0 0 users reported that they have UNsuccessfully reached ProSeriesGolf.com by calling +1 (734) 306-7911 phone number
  3. ProSeriesGolf.com emails
  4. ProSeriesGolf.com address
    PO Box 33014, Bloomfield Hills, Michigan, 48303, United States
  5. ProSeriesGolf.com social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 12, 2024