NYT Cooking
reviews and complaints

I have used and enjoyed this app for a number of years. The recipes are usually quite good and the ability to save ones you would like to try is wonderful. This is one of my first resources when looking for a specific recipe for something like mushroom soup or chocolate soufflé.
However; I have recently become very frustrated with one newly changed facet of the app. Previously, I was able to read the food articles as well as the recipes as part of my paid subscription. For example, the app will list a recipe and in its blurb would be referenced and linked a cooking column from which the recipe originated. I enjoyed reading the cooking articles and seeing the other related recipes. Now, however, the app is asking me to pay for an additional subscription to the newspaper to read these articles. This seems quite silly to me as I’m already paying for the cooking content and was previously able to read all of the cooking content for my annual subscription fee. I’m not trying to read yesterday’s front page headlines, I’m trying to read a 5 year old cooking column. This limitation has very much decreased my enjoyment and usage of the app. I am now considering dropping my cooking subscription since I can no longer access all of the ‘cooking’ content.

I have always been a mediocre cook and an even worse baker... I readily admit to both because, well, it’s true. Because “never say die” is my credo, I have tried over and over again to create deliciousness off of recipes I’ve chosen with inconsistent results (read: terrible tasting food/family and friends who don’t want to hurt my feelings).

This has historically put pressure on any recipe I’ve chosen to be both doable and deliver food that tastes good. Plenty of web recipe searching delivered more confusion and inconsistent results. Then, last spring, I discovered the NYT Food app.

While there is no miracle cure, this app comes close. I have access to world of resources here that have transformed my cooking life. The way recipes are organized, broken down, and then supported by reader comments is perfect for the me. I can find and have tried recipes in almost every category, from less complicated weeknight main dishes to desserts that have minimized human error and delivered on their promises.

Gone are the fearful looks of my family and friends, who seem genuinely happy to have me contribute to Sunday family dinner. I get that I’m on the learning curve, but my skills are SO much better, and I’m enjoying myself along the way.

Seriously, thanks!

I havnt always been a cook. Or even a baker, although I took to that younger. I spent my first 15 years doing some baking. I used to love decorating cakes. Then I went to college and then life went on. And I never really baked again, and certainly never bothered to learn to cook well.

Fast forward a few decades and I’ve taught myself to cook. Really cook. Well. People want an invitation to my house for dinner. They love it when I stop by with some extra couscous salad or leftovers from a holiday meal. I’m not bragging, im sharing my total shock that this has come to pass.

Many of the recipes I’ve made have come from the NYT food section. I can’t wait for Wed to see what I may be making Thur. Velvet fish? Yum. Mushroom appetizers? I’m in (and I don’t really like mushrooms). And more.

I’ve also picked up baking again. Made the lemon coconut cake form this weeks paper. Fantastic!

This app allows me to save and comment on adjustments I’ve made - which I do. Velvet fish sauce needs to be 1.5 the recipe. And needs more heat. The butternut squash “florets” need more purée and a little less sugar. Etc.

But I find many of my goto recipes come from the NYT. And of course, also ideas on which cookbooks to invest in.

Every chef will have a decent take on most recipes, which will do in a pinch. But no chef and no team is going to have the traditional recipe for every dish in every cuisine on the globe with suggestions on what you can do to make it fantastic. New York City is one of a handful of cities in which every country and ethnicity is represented. Where else can you find what is a reasonable substitute when a rare ingredient is out of season, or how to manage a hard dried stored version of a hard to find and mostly unknown ingredient? If my friend is homesick for the Singaporean Chicken and Rice she grew up on, I want to have the real thing when she gets here and I will look here. If I want to reinstate our family tradition of making sweet chile rellenos the day before a holiday and I can’t remember how much cloves to add, I am going to look here. It is possible to have a cookbook for most cuisines, but not all. But someone in NY remembers making dumplings with their mom in Tibet before the family escaped and arrived in NYC and they will contribute the recipe if someone needs it. I have not looked for every recipe I mentioned so I hope I don’t disappoint but if you need one that is not here, then ask! And it WILL be here. This is, hands down, my go to if I want the REAL recipe for…well…Anything!

It took only five minutes for this app to win me over. The presentation is clear and straightforward with no complications. Functions are simple and not cluttered or loaded with unnecessary features.

As with any cooking resource, the content has to be king, and NYT has firmly held that title since the 1960's with Craig Claiborne and Pierre Franey (it's been intriguing to learn that the paper has been publishing recipes and cooking articles since the turn of the century, the 20th century, as evidenced in The Essential New York Times Cookbook, edited by Amanda Hesser).

The content is organized in convenient seasonal or thematic groups, allowing efficient menu planning or recipe selection. After saving a recipe to a custom defined collection, the app presents related recipes by the recipe creator or following the theme. I love browsing through long time favorites and having fresh, up to date content side by side.

Right away I saw a favorite staple dish from Pierre - Rice with Cumin - a workhorse recipe that shines by using fresh (or even store bought) chicken stock.

Having the line up of Julia, Mark Bittman, Willoughby and Schlessinger, and many other respected NYT contributors leads me to have confidence that this will be a highly effective online repository of the recipes we've relied upon over the years.

Tom McGuffey, Houston, TX

I am a single guy and my diet consisted in reasonably good frozen foods that were actually not that bad and I actually ended up really enjoying some of them. Nonetheless, they were still frozen packaged meals and I knew that I was missing out on fundamental nutrition AND taste.

However, I just knew how to make one or two nice meals and I didn’t know what to buy at the store because I didn’t have a plan.

I bought a subscription to The New York Times Cooking and knowing how I would hate having to pay for this on a monthly basis I decided to pay for a year and thus suffering the pain only on the day when I made the payment.

I never looked back.
I look at the content and I decide what I would cook the upcoming week and I look in my kitchen for the ingredients that I will need and I make a grocery shopping list which I save to my iPhone and when I go to the store I know exactly what to buy.

Making my meals at the end of the day has become quite the experience because I enjoy investing the time that I need to develop my food and I often have a glass of wine, a beer or just a cup of coffee to add to the satisfaction I experience when cooking my diner.

I have also used my subscription to bake a few cakes that I have given to friends that have invited me to their home to celebrate a special occasion and i have been abo to impress myself with my results.As

I highly encourage you to sign up.

I’ve been looking to up my cooking game and this app is extremely dependable. Recipes that come with a video are especially useful.

Id recommend a month of this app to anyone before buying books, it’s a very accessible way to get into cooking. Every meal I’ve made has been excellent, because the recipes are well curated/written, and the app has enough activity to see reviews and comments before committing to a recipe.

That said there are some minor issues.

1. Servers
I’ve had server issues adding items to grocery lists. I also just got a server error adding a note to a recipe that I spent quite some time writing, so that was a bit frustrating.

2. Measurements
The measurements are fine, but could be improved with a more dynamic system. It would be nice to have the option to choose between cups, imperial, metric.
Measurements could also be referenced in the instructions more, so you don’t have to go back to read the ingredients with food all over your hands. I prep most of my ingredients but not all.
With a smarter system you could also input the number of servings you want, so the recipe updates quantities dynamically. I’ve seen this in the MealLime app for example.

3. Videos
Another small thing, but more videos would be great, or images with the stages of cooking.
Being able to see the consistency of a sauce or the level browning on a cake is indispensable when you’ve spent time and money on a new recipe as an inexperienced cook.

This has to be the worst recipe site ever conceived. The breadth of coverage is sorely lacking for even a basic cooking or recipe application. During the extended time It was accessible as part of the NYT subscription, one could easily add recipes if they looked interesting, but don’t try to find them in any organized fashion later. I ended up adding a lot of things to my recipe box but never actually cooked anything I added as it was too difficult to access what was saved in a usable fashion. It is much like dumping your recipe box in the kitchen floor and then trying to find something when you need it. It’s just not worth the effort when there are so many other quality options. It is difficult for me to even imagine someone paying for this. If it had been developed into a well organized and comprehensive product first I might have been willing to pay for it, but alas that was not the case in the instance.

As for the NYT subscription, the bottom line is that I am tired of being sold a product only to have the seller come in later and begin to whittle away at that product and withhold content for more money. I really think that if I have an all access subscription to the paper, that should mean that when I read an article in the food section I will be able to actually see the recipe the article is covering. What’s next, will access to obituaries, fashion, the arts and so on be blocked unless we pay for each section. I think it is time to drop my subscription to the NYT altogether.

I love NYT Cooking. As an enthusiastic baker and cook, I have been burned many times by internet recipes that were not quality checked. I rarely have this problem on NYT. Frankly, I’ve abandoned the vast majority of other recipe sources—if I see a recipe I like elsewhere, I check the app to see if they have a version of their own that I follow.

I love the variety of recipes, from classic to adventurous to healthy. You figure out which writers share your palette and that’s a nice way to filter. There’s a decent chunk of vegetarian mains. They have started converting recipes from volume to weight, which is GAME CHANGING as a baker.

My favorite part of the UI is that when a recipe is shown, the screen stays active until you navigate away, meaning you don’t have to constantly unlock your phone or tap the screen to see the recipe while your hands are covered in flour.

The user feedback is also the most constructive. You can rate AND indicate whether you’ve cooked. There are filters in your recipe box for both your cooked and highly rated recipes. Most online recipes elsewhere are covered in reviews made before cooking (“this looks great! 5 stars!”), but this doesn’t seem to be as big of a problem, and the NYT user feedback (tips, not reviews) usually addresses any issues in the recipes. Notes also have to be approved, which cuts down on non helpful feedback.

My app suggestions: don’t let people review without marking “cooked”. And while it’s easy to filter based on cuisine type or meal in “search”, it would be very helpful if there were a way to permanently apply filters to recipes that appear on your recommendations based on more static filters (e.g. vegetarian, no pork, gluten free, no alcoholic drinks).

I enjoy using this app on both iPhone and iPad, and every recipe I’ve attempted has turned out deliciously, so I still keep it because I use it and I get good food out of it. However, in addition to the cons I will outline below, I’ve recently run into a recurring issue with different recipes: in order to read more about different options, tips, methods, or recipe details/information, the App opens up a link to NYT- which I can’t read because of a paywall. It’s ridiculous to me that I already pay for an App to get access to recipes, but I don’t actually have full access to the recipe and relevant details without paying even more. All the relevant recipe information should be accessible- I am paying for an app that provides recipes, after all.

Pros
- save feature auto-categorizes your recipes
- recipe of the day and other daily-changing recipes in the browsing feed are numerous and well-varied
- I’ve tried about 30 recipes and every one has turned out deliciously. Other recipe sources I feel (like AllRecipes or Yummly) have been quite hit or miss
- lots of variety of cuisine and dish type
- recipe and ingredient list are easily viewable upon opening; additional information is also easily viewable

Cons
- auto categorization is often incorrect: things that are breakfast items or sides show up as dinner or other categories?
- “editing” your saved recipes is just deleting them- no moving around or renaming groups. It would be nice to create mini “menus” for planning
- grocery list has no checking function
- when checking another app briefly (such as texts or gmail) the NYT Cooking app often crashes or reopens to main tab, and it takes a while to find the recipe you were looking at, as well as finding your place in the recipe
- Paywall issue as mentioned above

I learned to cook by word of mouth from my mother and Great Aunt not until I married did I start using recipes from the NYT
I’ve had a subscription to the NYT for over 30 years
The app is extremely informative and gives food history which I love

So thank you NYT for thinking of this foodie who treasures your erudite approach to food

Happy Turkey Day
Brenda Tyus Faust

10/23

To add to the above cooking is something that I come by genetically having both female and male antecedents going back generations

The absolute mental and emotional therapy I receive from preparing good fresh food for my family and friends is boundless and the NYT opens up new avenues in different cultures outside of my own African American “Soul Food” Cuisine that presents the migration of foods from Africa Asia and the Caribbean

Rock on NYT Cooking

Brenda Tyus Faust

11/7

Addendum to the above Love NYT Cooking
Yesterday for some I fathomable reason the app hit a glitch

I was absolutely hysterical at the thought of losing my trove of recipes collected over the years

I regrouped and found the problem and now I’m back with ALL of my recipes intact

NYT Cooking takes the time to explain and by encouraging comments share the experience of everyday cooking methods which make for better home cooks

Thank you NYT Cooking

Brenda Tyus Faust

11/17

Thanksgiving is my favorite day of cooking for me

Preparing generational family recipes that I learned from my mother at the age of 10 and adding the many many family heirloom recipes that are delicious tasty reminders of family Thanksgivings past and now going into the future being prepared by the next generation

Happy Thanksgiving to everyone and thank you NYT Cooking you always have a seat at my table

Brenda Tyus Faust ‍

I have been using the app for about a year now. I’m actually TRYING to rely on my many cookbooks more these days because NYT cooking is my default go to. The recipes are so easy and so good. I am originally from Kansas and grew up on meat and potatoes. These chefs have introduced me to so many wonderful cuisines from around the world - things I either never knew about or was too intimidated to try. I live in a diverse neighborhood in Chicago with access to Indian, Vietnamese, Chinese, and West African grocery stores, so I never have a hard time finding ingredients.

There are improvements I’d love to see!

I use the grocery list function, but I really dislike the UX. I’d like a button for the grocery list in the toolbar, for starters. Tapping into recipe box to get there is annoying. And why can’t I link back to the recipe I’m shopping for from within the grocery list? Rather than nesting groceries under their recipe, why can’t all the items be aggregated into a simple list? Radio buttons to mark items off would also be helpful, rather than edit > delete for checking items off. Also the grocery list section is very glitchy and slow to update after making edits.

I really really really wish there was a setting for filtering out recipes with meat. And if the “recommended for you” section isn’t actually based on my recipe views and saves, call it something else - the recipes are always MEATY and I don’t get it. I use the search and filter function to scroll through all the vegetarian recipes, but I more less ignore the Homepage. The weekly plan? No. Meat meat meat. I know the app isn’t meant just for me, and I personally dislike grumpy vegans/vegetarians, but I think these are easy and worthwhile updates you could and should make.

Thanks to all the brilliant chefs! Ali Slagle, Colu Henry, Priya Krishna, Eric Kim, Kay Chun, Tejal Rao - you’re all my heroes :)

This is was a great cooking app. Well laid out, great repository of recipes, intuitive UI and recipe management. It was my second go to recipe app only because it is a single source app (but arguably one of the best sources).

But, changing it to a paid app out of thin air is pretty upsetting. Even more off putting is the fact that I can't access anything from the two years I have used it. It comes off as a ransom tactic to devout users.

It's understandable that NYT wants to make a profit and continue to provide great content, but it wouldn't hurt to limp into the pricing instead of charging enough that I could easily buy a few nice cookbooks annually for the monthly subscription cost.

I have spent double a month's subscription for a competing recipe manager app that integrates recipes from almost any source. This was a one time purchase and I have purchased the $10 app for each of my devices. That's a better return than $5 per month for one source. As another reviewer suggested, try $1/month or $12/year. Otherwise, I'll just go out and buy a cookbook every few months.

It really is too bad NYT did this. They should have considered subsidizing their cost for updates and content with relevant advertising banners (kinda like advertising in a newspaper?!). I wouldn't be too bent if I saw cooking related adds nested at the top. You may get some complaints from folks, but they likely wouldn't just abandon the app. As it stands in its revised pricing scheme, I suspect you are going to have an exodus of devout users and will have to rebuild your user base back up and you will probably have attrition of new users who simply can't substantiate the cost to value.

As a devout user, once I jump ship, I'll likely not return as I am bent that I lost two years of finding, sorting, and organizing a collection of recipes only to have them held at ransom. I am going to hold onto the app for a bit longer and see if NYT comes to their senses, but I have no intent on paying the monthly subscription (or annual) at those levels. I have too many subscription services to be bled out by yet another.

The NY Times Cooking app has become the dominant 'cook book' in our home. The breadth of recipes is excellent and we've found a number of new family favorite recipes that we turn to regularly. I'm a big fan.

I'm not giving a 5 star review however, because of the opportunities that still exist in the app around the way a user can manage saved recipes, and particularly those that are saved from the web. I'd send this as Developer Feedback, if I knew how to do that.

One of the features of the app is the ability to save recipes captured on the web. This is actually really helpful, as it allows me to make the app essentially my recipe portal. That said, the app doesn't make managing saved recipes as easy as I could imagine. There's no way, for example, to search for a key word or ingredient in a recipe - say "tomatillo" or "Bayless" - and find a recipe like Rick Bayless' "Slow Cooked Pork Stew with Tomatillo, Mushrooms and Potatoes" which is an example of a recipe that I saved from the Web. This seems a little weird because the recipe appears in the app under my saved recipes list as "Rick Bayless | Slow Cooked Pork Stew with Tomatillo, Mushrooms and Potatoes" and I would expect that the search function would, at a minimum, find words in that title. As my list of saved recipes grows, good key word search (the ability to search by ingredient - which does not work either for native recipes unless the ingredient appears in the title of the recipe - or key word from the recipe - e.g. author named Bayless) that worked for Web recipes as well as the native ones in the App would make this feature more viable. Also, the "cooked" check mark, which can be selected for all the native recipes, is not available for web recipes, as a user can view all saved recipes or just all marked "cooked."

Similarly, the ability to organize saved recipes into user created collections, would allow managing saved recipes to be more efficient. After a few months of using the app, I've saved ~110 recipes (about 30 of them marked cooked), so simply scrolling through the whole saved recipe list looking for the particular web recipe I saved (since it is presented in the saved recipes in the order it was saved by me) is a long process. Just adding a category "saved from the web" would be a maybe easy and good short term fix until a more complete key word, author or ingredient search could work.

While you don’t need an account to use app, developer arbitrarily withholds some functionality if you don’t create one. I created one. I shouldn’t have. I used Apple. App still did not seem to work right. I tried to get it to. I accidentally created an account again directly with the developer. I did not want to. Realized problem. I was in a custom browser inside app. Difficult to tell difference between app and custom browser within. Should camouflage browsers be in apps? I was misled. Do I have two accounts or are they one account two ways? I don’t know. I don’t like it.

Since creating the account, I’m receiving a weekly spam email with no unsubscribe link. There was a contact link. I contacted them. Got a prompt reply. After sending screenshots, I got a prompt and informative reply. The developer considers these promotional emails to be transactional (they aren’t). Could not help me stop emails. Said I was being onboarded. Assured me onboarding is temporary. Did not define temporary. Emails did not end with subscription’s expiration.

Developer is known for practice of making it unnecessarily difficult to cancel subscriptions. I was aware of this and avoided by subscribing through Apple. Makes sense that developer engaging in one disreputable practice engages in two. Etc.

They’re brazen. First spam email is the editor boldly telling you to expect more email over the coming weeks.

While printing recipes is made easy, things like their ingredient substitutions list exist within the disguised browser and cannot be easily printed.

There are ads. The ads I saw were not cooking related. There is no ad-free version. I believe most of these recipes can be found for free on web. Developer responds to complaints about ads by saying ads help pay for relentless testing of recipes. What evidence is there of relentless testing? What process do they use? I did not see any evidence of this.

If you’re unfamiliar with an ingredient and search for it within app, there’s usually no basic information about it. Meaning you have to learn about it somewhere else. By paying five dollars, I hoped to rely on only this app for all cooking and food information.

Many recipes contain links to articles you may or may not have access to. Whether you do or don’t, in my opinion, it should be clear why you should care that this or that recipe was featured in this or that article without having to read the article. Meaning I think they should provide more context for included links.

There appear to be multiple overlapping lists. Search salmon. Get maybe three best of lists. I would expect one at most.

Without considering the spam, account manipulation, browser shenanigans, cancelation policy, etc. I don’t think this app is worth five dollars a month. Even without ads, I don’t think it would be worth the money. I’d want a lot more basic information. What an ingredient is. How to prepare it. Etc. And a clear indication of how a recipe was tested. If it was tested. What the results were. Etc.

When considering the spam etc. I fantasize about a class action lawsuit.

I sent a report about this developer to the Federal Trade Commission (FTC).

Postscript: With iCloud Mail, Apple says moving spam to Junk reports it. Moved sixth week’s bogus transactional to Junk. But don’t like it. Don’t want legit transactionals junked. Didn’t get seventh week’s. Because of Junk report? No mail in Junk. Is orientation over? Don’t know. With no way to unsubscribe, emails could restart. Could block sender, but don’t want to block bogus and legit mail alike.

I have been NYT subscriber for years. I need to log in to NYT with my old email address. Then NYT decided to separate out the recipe section. I was disappointed, but want to support NYT. I paid for new recipe app through App Store. Have been unable to log in. Called NYT. The customer support recommended asking for a refund and ordering through NYT website so all would be linked. Unable to request refund, unable to use app, but have been charged 40.00. Total headache.

The recipes are wonderful but I can’t get past the terrible user interface to bring myself to actually use the app.

NYT, here’s some stuff you should fix:
-Grocery list function: integrate the different recipes into one list, merge the quantities of ingredients needed, and separate by aisle of the grocery store. Food Network’s app has a good example of this.
-Add a search and/or sort function to the saved recipes so I can look for a specific recipe or specific ingredient

Recipes are great but trying to find one is much harder. Want an easy dessert? You will get all desserts AND all easy recipes (soups, veggies, etc). I thought the and/or thing was a programming 101 class. 3,148 easy recipes and 3,954 dessert recipes. Guess how many easy dessert recipes? I got 7,639! How does that work! What happened to search by author or cuisine? Getting harder and harder to find what I want.

Very unclear on private note. So what does red mean…private or public?

Please someone tell me how to access readers’ reviews of recipes. I have searched the web and the app. Much to my dismay when I tapped on reviews in the recipe, it did not take me to reviews, instead it registered my tap as a 5-star review! I find it very helpful to read the comments of people who have previously used the recipe who often share suggestions, substitutions, etc. and quite frustrating to not have easy access or any(?) access to these comments. Please advise me on this.

In the latest update the recipe star rating became dark gray instead of red, which significantly degraded the experience and introduced accessibility issues. Since the absence of rating is light gray, there is not enough contrast to tell how well-rated the recipe. I have a hard time quickly telling what recipe is good or not, and I don't have major vision impairments. I love the app, but the latest update significantly decreased usability for me. Will update this rating when/if this is fixed.

The dish description/inspiration doesn’t fully load, the recipe and image loading takes forever. Recipe steps are clumped together to make it seem like they are 4 or 5 steps when in reality they are more like 7-8.
If a recipe is challenging that’s on the user to take on or not but don’t sell something as easy when indeed it’s very complex. Call it out as that.
If you love cooking with chicken thighs and/or orzo this is the app for you. Seems like 75% of the recipes use those two ingredients.

I have the same problem as kjb4706
I’ve had an all access subscription since July and was successfully using The NYT cooking app. Now it’s saying I have to subscribe. I contacted NYTimes support. They tell me because I paid via a 3rd party (apple App Store)I need to contact apple. Apple chat couldn’t help me. I’m on my second person on the phone. I was told to contact the NYTimes. This is beyond frustrating. I could just pay for the subscription instead of wasting more time but on principle it should work!

The latest design on the recipe star rating is really poor. It’s one of the most useful features in the app and being able to see at a glance makes that app really easy to use. In the new design, there are inconsistencies in the color patterns ben used. When your’re on the recipe landing page after search, the star ratings are grey and white. You would think that the white ones are the ratings but it’s actually grey. Then you click into recipe and the colors switch, now the white ones are the ratings. Highly recommend you resolve this.

I love love love your app and use it almost religiously to determine what to cook for dinner…unfortunately when I opened it today to do my usual search with my most in need of love produce, the “sort by” tab is gone! As someone who loves to cook, I don’t care how long something takes to make…but I do want to be able to sort to find the highest rated recipes as those tend to be the best ones. Please give this feature back! I searched for 3x as long and couldn’t find the best recipe for mushrooms and chicken thighs anymore. Please please please help!

This app just gets horrifyingly worse and worse with each successive update.

The search engine’s default Boolean operator is now AND instead of OR, so filtering on “Breakfast” + “Easy” brings up all hits in both categories. I am not seeking recipes for Tamarind Ketchup and Kitchen Sink Cookies. This is just plain [censored]ic.

Also, I paid $39.99 a year for this app. And as of this update, they are introducing ads.

Insanely disappointing. The content is great, but this once nearly perfect app has been horribly mismanaged and misdeveloped into useless and vexation.

The search function is rife with annoying bugs on iPhone X. Most annoying is when you search, click into a recipe and go back, the screen doesn’t show your search results, it defaults to the original search tab but without the search bar. You have to leave the search tab and come back or shut the app altogether to get it back, only to have to re-search everything. When you try to edit a search and hit enter, nothing happens forcing you to again exit the search tab/go back or restart. I paid for a year subscription - please fix. These are basic UX function errors that shouldn’t have made it out to the App Store.

Was being charged for two NYT cooking subscriptions. When I called the number to unsubscribe they told me I had to unsubscribe through Apple. I contacted Apple who confirmed the subscription was canceled but only showed one. I had to call NYT again and was told that is was an Apple issue and to contact Apple. I cannot believe I have to call to unsubscribe from an app and then on top of it jump through all these hoops to unsubscribe. I am appalled that NYT would use such predatory practices with their fan base and make it so difficult to unsubscribe from their app. It doesn’t go unnoticed that these practices specially target the elderly. Shame!

The app is completely unusable on iPad Pro md creates a terrible user experience. Waste of money and time.

This app constantly freezes and. crashes when trying to search for a recipe. It is a constant hit or miss when trying to look up a search wether the app will open or lag,freeze, then require a restart.

When trying to use the search function, the search bar renders out of the screen and cannot be accessed. The app then becomes unusable as you cannot swipe back to do a new search or click on the bar to type anything in. This requires another restart.

I have tried reinstalling the app, restarting the app, restarting the app, and closed all other background app.

The NYT app on iPad is complete garbage

This app has AMAZING reviews, but the majority of the recipes within the app don’t have great reviews… I love New York Times but I don’t get the appeal here. I’d rather just search on Google for better recipes than use this app, and I have to pay for it. Why does everyone like it so much? I’m also vegetarian and have only ever saved vegetarian recipes, but it continues to “suggest” only meat dishes to me. Wish you could change your preferences. If I’m going to pay for it, I’d also like more features like saving money on groceries by finding recipes that would use unused ingredients from other recipes, or suggesting a week of meals you could get out of one inexpensive grocery list that reduces leftover ingredients/waste.

I subscribed for a year because I loved the service but after I did so, the app shortly would not let me login and said that I have no subscription.

When I called the customer service rep fixated on another account associated with my email that no longer had a subscription. I told them that yes, that was my account but the account that I entered a year long agreement was different - i used my Apple ID. Somehow they could not find my account in their system even though I had an account number, email, date charged, etc. I called several times and every. Single. Time. Customer service tells me that there is nothing they can do because the OTHER account was cancelled (which has nothing to do with the current account in question). I wasted $40 to never use my account.

The app no longer works. I have an iPhone Mini. Since the app was redesigned it rarely works on my phone. Specifically your feed doesn’t appear. This specifically stopped working when you turned the app into two pages (staff choices and member choices). Sometimes the member choices work. But the staff choices only show up occasionally. You should suspend peoples’ fees until you get it worked out.

Also the search function has never worked very well. I could live with that. And I could live with the incoherently poor recipe box organization (why are dishes arbitrarily labeled “breakfast” or “side dishes,” etc? That makes it hard to search when you have a few hundred recipes). But the fact that it now doesn’t show recipes of the day or any editorial feed is a major technical problem.

I’ve subscribed to this app for more years than I can recall. NYT recipes are always reliable, and many are super. What I originally loved about NYT Cooking was not only the access to their recipes, but the ability to save recipes from other sites across the web. As an avid cook, I need a simple one-stop-shop to save and search all my recipes. The search function never pulled results for non-NYT recipes saved to my folders, but I could live with that. Now the app seems to no longer support saving recipes from outside sources at all, continually giving an “error saving” message, and it doesn’t seem NYT has any plans to resolve this. This was a feature NYT touted previously, and it’s disappointing they can’t find a way to fix. Not sure I want to continue paying monthly when all the features offered don’t actually exist.

I do not understand all the love for this app. It does nothing. NYT is a great section and well worth the extra $ but this app adds nothing to the experience. I give it 2 stars because it’s free.

But the grocery list is senseless. It does not combine recipes. You need to open each recipe in the “list” and see how much of each item you need for each. For example, if each recipe requires a certain amount of garlic, you must do the math yourself after looking at each recipe. And I don’t know about you but although I love New York Times recipes that’s not the only things I’m buying when I go to the grocery store. I also have plenty of staples and ingredients from recipes not found at the New York Times. (Sorry for my traitorous habits in the kitchen NYT.)

Anyway. If your looking for an app to search NYT cooling section this it. And it is only that. I prefer to do that using a web browser.