To: Marchee Davis
Please contact us at [protected] so we can gladly assist you. We are not showing that yo have ever contacted us, your autoship has been turned off please call for a cancellation number. We would like to offer our assistance and rectify the situation.
Sincerely,
GNS Supervisor
To: Unhappy Tennesseeian
Please contact us at [protected] so we can gladly assist you. We are sorry you had such a difficult and bad experience with us. We would like to offer our assistance and rectify the situation. If you have not received a refund yet, please contact us at the above number so we can discuss a monetary refund.
Sincerely,
GNS Supervisor
To: suelaplata
We want to sincerely apologize for the experience you had with us. Our records indicate that we reshipped the product to you, did you receive it back? We would love to help you. Please contact us at [protected], so we can offer you a resolution. We are open Monday through Friday 7am till 10pm MDT and Sat and Sun from 8am to 5pm MDT.
Hope to hear from you soon.
Sincerely,
GNS Supervisor
To: SteamingMad
We want to sincerely apologize for the experience you had with us. We would love to help you. Please contact us at [protected], so we can offer you a resolution. We are open Monday through Friday 7am till 10pm MDT and Sat and Sun from 8am to 5pm MDT.
Hope to hear from you soon.
Sincerely,
GNS Supervisor
To: venkat
We're sorry to hear that your information was stolen to place several fraudulent orders with different companies including ours with your card. You are a victim of identity theft. For orders placed with GNS for the Acai Berry Edge, the orders have to be placed with a credit card that matches the billing address and expiration date and you also have to provide the CVV code. The only way to get the CVV code is from the back of your card. So someone must have had all of this information in order to place the order.
In order to disable the order and for us to close your account as a fraudulent order, we need a police report. Once we have a copy for our records we can disable the order and ensure nothing will be billed or sent to collections.
Please contact us at [protected] so we can assist you. We are here Monday to Friday 7am to 7pm MDT and Saturday and Sunday 8am to 5pm MDT.
Hope to hear from you soon and assist you
Sincerely,
Supervisor at GNS
To: Julia Adams
We want to sincerely apologize for the experience you had with us. Our records show you received a return authorization number to return the product but we never received anything beck from you. Do you have a tracking number or receipt showing you sent the item back? We would love to help you. Please contact us at [protected], so we can offer you a resolution. We are open Monday through Friday 7am till 10pm MDT and Sat and Sun from 8am to 5pm MDT.
Hope to hear from you soon.
Sincerely,
GNS Supervisor
To: Ivan Nezitic
Please contact us at [protected] so we can gladly assist you. We are sorry you had such a difficult and bad experience with us. We would like to offer our assistance and rectify the situation. If you have not received a refund yet, please contact us at the above number so we can discuss a monetary refund.
Sincerely,
GNS Supervisor
To: ivette
We apologize for the inconvenience you have experienced with us. We would love to assist you. The offer it seems like you signed up for, was a free 21 day trial. It's a buy now pay later offer. Here are the terms and conditions of the offer that you must agree to place an order with us.
Free* 21-Day Trial Terms and Conditions:
Start your FREE* 21-Day Trial now to receive two, 30-day supply bottles of Acai Berry Edge. You simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this super cleansing product for yourself.
When you notice significant results, do nothing. You will be billed the discounted survey-member price of $39.95 per bottle at the end of your 21-day trial period... a 33% savings! But, if you decide that Acai Berry Edge is not for you, simply return the unused portion before the end of your 21-day trial and you will NEVER be billed. You also have 30 days from your date of purchase to return the unused portion of Acai Berry Edge for a 100% refund of your purchase price (minus shipping & handling).
Plus, if you decide to keep Acai Berry Edge, you will also receive a FREE membership in the Acai Berry Edge Club. This means you won't have to remember to reorder, and you won’t run out of Acai Berry Edge right when you start to feel great results. You'll continue to get two, fresh 30-day supply bottles shipped just before you’re scheduled to run out, at today’s low club-member price with FREE Shipping! Plus, we set aside a special reserve so Club Members NEVER go on backorder. There is no minimum to buy and you can cancel, skip, or delay your shipments at any time by calling us at [protected].
Please contact us at [protected] we are here Monday through Friday from 7am to 7pm and Saturday and Sunday from 8am to 5pm.
Hope to hear from you soon.
Supervisor @ GNS
To: marian sounde
We are sorry for the bad experience with our company. Our records indicate that your account has been disabled on 03.06.09 and nothing has been charged to your card. Also your auto ship has been off since 03.04.09 so you will no longer receive any product from our company. If you have any more questions or concerns please don't hesitate to contact us, our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely
GNS Supervisor
To: Loretta Guidroz
We want to sincerely apologize for the experience you had with us. We would love to help you. Please contact us at [protected], so we can offer you a resolution. We are open Monday through Friday 7am till 10pm MDT and Sat and Sun from 8am to 5pm MDT.
Hope to hear from you soon.
Sincerely,
GNS Supervisor
To: Katie Guinther
We are sorry for the bad experience with our company. Our records indicate that your account has been refunded in full on 03.17.09. Also your auto ship has been off since 02.24.09 so you will no longer receive any product from our company. If you have any more questions or concerns please don't hesitate to contact us, our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely
GNS Supervisor
To: V.Knox
We are sorry for the bad experience with our company. Our records indicate that your account has been refunded in full on 06.20.09. Also your auto ship has been off since 03.05.09 so you will no longer receive any product from our company. If you have any more questions or concerns please don't hesitate to contact us, our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely
GNS Supervisor
To: Murray K.
We are sorry for the bad experience with our company. Our records indicate that your account has been disabled on 03.04.09 and nothing has been charged to your card. Also your auto ship has been off since 02.26.09 so you will no longer receive any product from our company. If you have any more questions or concerns please don't hesitate to contact us, our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely
GNS Supervisor
To: Carolyn Ormerod
We are sorry for the bad experience with our company. Our records indicate that you returned one bottle and were only charged 39.95 for the one you kept. Also your auto ship has been off since 05.21.09 so you will no longer receive any product from our company. If you have any more questions or concerns please don't hesitate to contact us, our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely
GNS Supervisor
To: rowsmimi
We are sorry to hear that our product did not work out for you. We understand that not all products work for all people. We would also love to hear from you and see if we can give you a monetary refund for your initial trial order. Our contact number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday 8am to 5pm MDT.
Hope to hear from you soon.
Sincerely
Supervisor @ GNS
To: micha
We are sorry to hear that you had a bad experience with us. did you order our acai berry edge and return it to us with-in your 30 day money back guarantee period? we would like to help you. please contact us again and explain your situation to us. we might be able to offer you a monetary refund depending on your personal situation. below you will find our terms and conditions that are with the 21 day free trial on our acai berry edge. this might explain some questions.
Free* 21-day trial terms and conditions:
Start your free* 21-day trial now to receive two, 30-day supply bottles of acai berry edge. you simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this super cleansing product for yourself.
When you notice significant results, do nothing. you will be billed the discounted survey-member price of $39.95 per bottle at the end of your 21-day trial period... a 33% savings! but, if you decide that acai berry edge is not for you, simply return the unused portion before the end of your 21-day trial and you will never be billed. you also have 30 days from your date of purchase to return the unused portion of acai berry edge for a 100% refund of your purchase price (minus shipping & handling).
Plus, if you decide to keep acai berry edge, you will also receive a free membership in the acai berry edge club. this means you won't have to remember to reorder, and you won’t run out of acai berry edge right when you start to feel great results. you'll continue to get two, fresh 30-day supply bottles shipped just before you’re scheduled to run out, at today’s low club-member price with free shipping! plus, we set aside a special reserve so club members never go on backorder. there is no minimum to buy and you can cancel, skip, or delay your shipments at any time by calling us at [protected].
We hope to hear from you soon. our number is [protected]. we are here monday through friday 7am to 7pm mdt and saturday and sunday from 8am to 5pm.
Sincerely
Supervisor at gns
To: Carolyn Yurcho
We are sorry for the bad experience with our company. Our records indicate that your account has been refunded on 02.17.09 and nothing has been charged to your card. Also your auto ship has been off since 02.11.09 so you will no longer receive any product from our company. If you have any more questions or concerns please don't hesitate to contact us, our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely
GNS Supervisor
To: Amanda
We apologize for the inconvenience you have experienced with us. We would love to assist you. The offer it seems like you signed up for, was a free 21 day trial. It's a buy now pay later offer. Here are the terms and conditions of the offer that you must agree to place an order with us.
Free* 21-Day Trial Terms and Conditions:
Start your FREE* 21-Day Trial now to receive two, 30-day supply bottles of Acai Berry Edge. You simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this super cleansing product for yourself.
When you notice significant results, do nothing. You will be billed the discounted survey-member price of $39.95 per bottle at the end of your 21-day trial period... a 33% savings! But, if you decide that Acai Berry Edge is not for you, simply return the unused portion before the end of your 21-day trial and you will NEVER be billed. You also have 30 days from your date of purchase to return the unused portion of Acai Berry Edge for a 100% refund of your purchase price (minus shipping & handling).
Plus, if you decide to keep Acai Berry Edge, you will also receive a FREE membership in the Acai Berry Edge Club. This means you won't have to remember to reorder, and you won’t run out of Acai Berry Edge right when you start to feel great results. You'll continue to get two, fresh 30-day supply bottles shipped just before you’re scheduled to run out, at today’s low club-member price with FREE Shipping! Plus, we set aside a special reserve so Club Members NEVER go on backorder. There is no minimum to buy and you can cancel, skip, or delay your shipments at any time by calling us at [protected].
Please contact us at [protected] we are here Monday through Friday from 7am to 7pm and Saturday and Sunday from 8am to 5pm.
Hope to hear from you soon.
Supervisor @ GNS
To: Gina
We're sorry you were unable to reach us. Our call volume was high at that time. We have representatives ready to assist you. Please call us at [protected] so we can help. We are available Monday thru Friday from 7am to 7pm MDT and Saturdays and Sundays from 8am to 5pm.
Hope to hear from you soon.
Sincerely
Supervisor at GNS
To: tilthe2ndcoming
We are sorry for the inconvenience you have experienced with us. It sounds like you were not properly taken care of and you had a problem getting through to our company. We deeply apologize for the experience you had with us and we would like to help you and offer to reship the package to you and extend your money back guarantee so you can still try the product and have time to send it back for a full refund. Please contact us again and explain your situation to us.
We hope to hear from you soon. Our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely,
Supervisor at GNS
To: Renee Silverman
We want to sincerely apologize for the experience you had with us. We would love to help you. Please contact us at [protected], so we can offer you a resolution. Please visit http://www.nutralane.com/products/ where you will find a full listing of the products we have to offer. We are open Monday through Friday 7am till 10pm MDT and Sat and Sun from 8am to 5pm MDT.
Hope to hear from you soon.
Sincerely,
GNS Supervisor
To: Ninagt
We apologize for the inconvenience you have experienced with us. We would love to assist you. The offer it seems like you signed up for, was a free 21 day trial. It's a buy now pay later offer. Here are the terms and conditions of the offer that you must agree to place an order with us.
Free* 21-Day Trial Terms and Conditions:
Start your FREE* 21-Day Trial now to receive two, 30-day supply bottles of Acai Berry Edge. You simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this super cleansing product for yourself.
When you notice significant results, do nothing. You will be billed the discounted survey-member price of $39.95 per bottle at the end of your 21-day trial period... a 33% savings! But, if you decide that Acai Berry Edge is not for you, simply return the unused portion before the end of your 21-day trial and you will NEVER be billed. You also have 30 days from your date of purchase to return the unused portion of Acai Berry Edge for a 100% refund of your purchase price (minus shipping & handling).
Plus, if you decide to keep Acai Berry Edge, you will also receive a FREE membership in the Acai Berry Edge Club. This means you won't have to remember to reorder, and you won’t run out of Acai Berry Edge right when you start to feel great results. You'll continue to get two, fresh 30-day supply bottles shipped just before you’re scheduled to run out, at today’s low club-member price with FREE Shipping! Plus, we set aside a special reserve so Club Members NEVER go on backorder. There is no minimum to buy and you can cancel, skip, or delay your shipments at any time by calling us at [protected].
Please contact us at [protected] we are here Monday through Friday from 7am to 7pm and Saturday and Sunday from 8am to 5pm.
Hope to hear from you soon.
Supervisor @ GNS
To: Walter
Please contact us at [protected] so we can gladly assist you. We are sorry you had such a difficult and bad experience with us. We would like to offer our assistance and rectify the situation. If you have not received a refund yet, please contact us at the above number so we can discuss a monetary refund.
Sincerely,
GNS Supervisor
To: Patrick
Please contact us at [protected] so we can gladly assist you. We do not sell the product Purity so you might want to contact them as well. We are sorry you had such a difficult and bad experience with us. We would like to offer our assistance and rectify the situation. Have you received your acai berry yet? Please call and explain your situation so we can better assist you.
Sincerely,
GNS Supervisor
To: jim mcmurray
Please contact us at [protected] so we can gladly assist you. we are sorry you had such a difficult and bad experience with us. we would like to offer our assistance and rectify the situation. if you have not received a refund yet, please contact us at the above number so we can discuss a monetary refund.
Sincerely,
Gns supervisor
