We are sorry that you have had such a bad experience with us. We would be more than glad to assist you and help you take care of that autoshipment. Please contact us at [protected].
Sincerely,
Andrea
Customer Service at GNS
Please contact us at [protected] so we can gladly assist you. We are sorry you had such a difficult and bad experience with us. We would like to offer our assistance and rectify the situation.
Sincerely,
Andrea
Customer Service at GNS
We will be more than glad to assist you. We are sorry that you had a bad experience with us. Please contact us at [protected] so we can gladly take care of this order for you.
Sincerely,
Andrea
Customer Service at GNS
We understand that you had a bad experience with us. Please contact us by email or phone at [protected] so we can assist you. We will be more than glad to assist you with the autoshipment order you received and refund you.
Sincerely
Andrea
Customer Service @ GNS
Thanks for the positive feedback! We are glad to hear that you are satisfied with our products! Way to go on your weight loss success!
Que pena por la mala experiencia que tuvo con nosotros. Por favor llamenos al [protected] para poder ayudarla.
Sinceramente,
Andrea
Customer Service @ GNS
We apologize for the inconvenience you experienced with us. Please contact us at [protected] so we can gladly assist you.
Sincerely,
Andrea
Customer Service @ GNS
We are sorry you had such a bad experience with us. We will be more than welcome to work with you and assist you. Please contact us at [protected].
Sincerely,
Andrea
Customer Service @ GNS
We are sorry for the inconvenience you have experienced with us. Please contact us at [protected] so we can gladly assist you. We are open Mon thru Friday from 7a till 10pm MDT and Saturdays and Sundays from 8am-5pm MDT.
Sincerely,
Andrea
Customer Service @ GNS
We are glad that our customer service department was able to assist you and provide you with a return authorization number. Since you sent your package priority mail, it seems like you were never billed the $79.90 and you also cancelled your auto-shipments. If something did not go right with your order, please contact us at [protected] so we can gladly assist you.
Sincerely
Andrea
Customer Service at GNS
We are sorry that you have had a difficult time trying to contact us. We will gladly assist you. Please call [protected]. We are open Monday-Friday 7am-10pm MDT and Saturday-Sundayfrom 8am-5pm MDT. Fridays, Saturdays and Sundays are great days to get a hold of us. I hope this helps and we hope to hear from you soon, so we can help you.
Sincerely
Andrea
Customer Service @ GNS
We're sorry you had such a difficult time with us. We would love to help you. Please contact us at [protected]. We are open Monday-Friday 7am-10pm MDT and Saturday-Sunday from 8am-5pm MDT.
Sincerely,
Andrea
Customer Service @ GNS
We're sorry that you had such a bad experience with us. We would love to help you and rectify the situation. Please contact us at [protected]. We are available Monday-Friday 7am-10pm MDT
Saturday-Sunday 8am-5pm MDT.
Sincerely
Andrea
Customer Service @ GNS
We're sorry you were unable to reach us. Our call volume was high at that time. We have representatives ready to assist you. Please call us at [protected] so we can help. We are available Monday thru Friday from 7am to 10pm MDT and Saturdays and Sundays from 8am to 5pm.
Hope to hear from you soon.
Andrea
Customer Service @ GNS
We want to sincerely apologize for the bad experience you had with us. Our terms and conditions do state that you can try out two, 30-day supply bottles with no risk or obligation during the trial period. If satisfied, do nothing and be billed the discounted rate of 39.95 per bottle at day 21 from your purchase date (standard shipping takes 5 to 7 business days and is counted as part of the trial period. Rush shipping is available for a higher s&H). Or, if unsatisfied, send the unused portion of the product back during your 21-day trial period and never be charged. You are also protected with a 30-day guarantee period (minus S&H) starting from your purchase date. You are allowed to send the product back to us with any company you chose. We suggest that you purchase a tracking number, but are not required. Please contact us so we can further assist you. We would love to help.
Sincerely,
Andrea
Customer Service @ GNS
We apologize for the bad experience you had with us. You were fully refunded. Again my apologies for the inconvenience you had with us. If you need any further assistance please contact us at [protected].
Sincerely,
Andrea
Customer Service @ GNS
We want to sincerely apologize for the experience you had with us. We would love to help you. Please contact us at [protected], so we offer you a resolution. We are open Mon through Frid 7am till 10pm MDT and Sat and Sun from 8am to 5pm MDT.
Hope to hear from you soon.
Sincerely,
Andrea
Customer Service @ GNS
We want to sincerely apologize for the inconvenience you have experienced with us. The charge of 79.90 that you received was not for an additional product. It was for the completion of the try it before you buy it offer that you originally signed up for. If you are still unsatisfied, please contact us at [protected] so we can further assist you.
Sincerely,
Andrea
Customer Service @ GNS
We apologize for the experience you had with us. We are glad that you contacted us and obtained a resolution. If you are still unsatisfied, please contact us again and let us know. We want to help.
Sincerely
Andrea
Customer Service @ GNS
Our apologies that you were having a problem getting through to our company back in February. We want to sincerely apologize for this and would love to help you. Please contact us at [protected] so we can offer you a resolution.
Hope to hear from you soon.
Sincerely
Andrea
Customer Service at GNS
We apologize for the bad experience you had with us. We would love to help you. Please contact us at [protected] so we can offer you a resolution on your order with us. We are here Mon through Frid 7am to 10pm MDT and Sat and Sund from 8am to 5pm.
Hope to hear from you soon.
Sincerely
Andrea
Customer Service at GNS
Our sincerest apologies that you had a probelm with our company and your order was not fully cancelled. We would love to help you and offer you a refund now. Please contact us at [protected] so we can assist you. We are here from 7am until 10pm Monday through Friday and from 8am until 5pm on Saturdays and Sundays.
Hope to hear from you soon
Sincerely
Andrea
Customer Service at GNS
We apologize for the inconvenience you have experienced with us. We would love to assist you. The offer it seems like you signed up for, was a free 21 day trial. It's a buy now pay later offer. Here are the terms and conditions of the offer that you must agree to place an order with us.
Free* 21-Day Trial Terms and Conditions:
Start your FREE* 21-Day Trial now to receive two, 30-day supply bottles of Acai Berry Edge. You simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this super cleansing product for yourself.
When you notice significant results, do nothing. You will be billed the discounted survey-member price of $39.95 per bottle at the end of your 21-day trial period... a 33% savings! But, if you decide that Acai Berry Edge is not for you, simply return the unused portion before the end of your 21-day trial and you will NEVER be billed. You also have 30 days from your date of purchase to return the unused portion of Acai Berry Edge for a 100% refund of your purchase price (minus shipping & handling).
Plus, if you decide to keep Acai Berry Edge, you will also receive a FREE membership in the Acai Berry Edge Club. This means you won't have to remember to reorder, and you won’t run out of Acai Berry Edge right when you start to feel great results. You'll continue to get two, fresh 30-day supply bottles shipped just before you’re scheduled to run out, at today’s low club-member price with FREE Shipping! Plus, we set aside a special reserve so Club Members NEVER go on backorder. There is no minimum to buy and you can cancel, skip, or delay your shipments at any time by calling us at [protected].
Please contact us at [protected] we are here Monday through Friday from 7am to 11pm and Saturday and Sunday from 8am to 5pm.
Hope to hear from you soon.
Supervisor @ GNS
We are sorry to hear the product did not work for you. We understand that not all products work for all people. Orders are eligible for a 150% exchange credit which can be applied to any other GNS supplements that will hopefully be better suited to your specific body chemistry. This exchange gives you the wonderful opportunity to try additional products at no added charge to you. We will even pay for shipping the exchange to you.
Please call us at [protected] so we can assist you with an exchange or possible monetary refund. We are here Mon through Friday 7am to 10pm MDT and Saturday and Sunday from 8am to 5pm MDT.
Hope to hear from you soon.
Supervisor @ GNS
We are sorry that you are having a hard time contacting us. Our product is Acai Berry Edge and our contact number is [protected]. We are here Monday through Friday 7am till 10pm MDT and Saturday and Sunday 8am to 5pm MDT. We would love to assist you. Please contact us so we can assist you with you and possibly give you a monetary refund.
Sincerely,
Supervisor at GNS
