To:peggy stewart
We are sorry for the inconvenience you have experienced with us. Our records indicate that your account was disbaled on 03.09.09 and nothing was charged to your account. Also your auto ships have been off since 03.04.09. Our number is [protected], we are here Monday through Friday from 7am to 10pm MDT and Saturday and Sunday from 8am to 5pm MDT if you have any further questions please do not hesitate to contact us.
Sincerely,
GNS Supervisor
To: Sheryl
We are sorry to hear that our product did not work out for you. We understand that not all products work for all people. Your VIP club has been cancelled and you will not receive further bottles or be billed. Also we show that you were refunded in full as of 03.12.09. If you have any more questions our contact number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday 8am to 5pm MDT.
Sincerely
Supervisor @ GNS
To: Tina Tatem
We are sorry for the bad experience with our company. Our records indicate that your account has been disabled on 03.13.09 and nothing has been charged to your card. Also your auto ship has been off since 03.07.09 so you will no longer receive any product from our company. If you have any more questions or concerns please don't hesitate to contact us, our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely
GNS Supervisor
To: Joseph Proffitt
We are sorry for the bad experience with our company. Our records indicate that your account has been disabled on 03.11.09 and nothing has been charged to your card. Also your auto ship has been off since 03.07.09 so you will no longer receive any product from our company. If you have any more questions or concerns please don't hesitate to contact us, our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely
GNS Supervisor
To: June Pride
We are sorry for the inconvenience you have experienced with us. It sounds like you were not properly taken care of and you had a problem getting through to our company and didn’t get a refund. We deeply apologize for the experience you had with us and we would like to help you and offer you a monetary refund now. Please contact us again and explain your situation to us.
We hope to hear from you soon.
Our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely,
Supervisor at GNS
To: Kelly Collingsworth
We are sorry to hear that our product did not work out for you. We understand that not all products work for all people. Our records indicate that you obtained a return authorization number but we never received any product back from you. Do you have a tracking number or receipt from the post office showing you sent the package back? Please contact us and let s know your situation so we can offer you a reasonable solution. Our contact number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday 8am to 5pm MDT.
Hope to hear from you soon.
Sincerely
Supervisor @ GNS
To: Midgepoodle
We're sorry you were unable to reach us. Our call volume was high at that time. We have representatives ready to assist you. Please call us at [protected] so we can help. We are available Monday thru Friday from 7am to 7pm MDT and Saturdays and Sundays from 8am to 5pm.
Hope to hear from you soon.
Sincerely
Supervisor at GNS
To: kafs
We're sorry you were unable to reach us. Our call volume was high at that time. We have representatives ready to assist you. Please call us at [protected] so we can help. We are available Monday thru Friday from 7am to 7pm MDT and Saturdays and Sundays from 8am to 5pm.
Hope to hear from you soon.
Sincerely
Supervisor at GNS
To: Elisabeth Baer
We are sorry for the bad experience with our company. Our records indicate that you spoke with a manager on 02.18.09 to clear the issue up. Have you not received a refund if not please contact us so we can discuss a monetary refund. Also your auto ship has been off since 02.18.09 so you will no longer receive any product from our company. If you have any more questions or concerns please don't hesitate to contact us, our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely
GNS Supervisor
To: Joy
Please contact us at [protected] so we can gladly assist you. We are sorry you had such a difficult and bad experience with us. We would like to offer our assistance and rectify the situation.
Sincerely,
GNS Supervisor
To: Paul Collins
Please contact us at [protected] so we can gladly assist you. We are sorry you had such a difficult and bad experience with us. We would like to offer our assistance and rectify the situation.
Sincerely,
GNS Supervisor
To: Brenda T
Please contact us at [protected] so we can gladly assist you. We are sorry you had such a difficult and bad experience with us. We would like to offer our assistance and rectify the situation.
Sincerely,
GNS Supervisor
To: Julie Roe
Please contact us at [protected] so we can gladly assist you. We are sorry you had such a difficult and bad experience with us. We would like to offer our assistance and rectify the situation.
Sincerely,
GNS Supervisor
To: Olene Taylor
We are sorry for the bad experience with our company. Our records indicate that your account has been refunded on 02.11.09. Also your auto ship has been off since 02.04.09 so you will no longer receive any product from our company. If you have any more questions or concerns please don't hesitate to contact us, our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely
GNS Supervisor
To: Susan Pond
Please contact us at [protected] so we can gladly assist you. We are sorry you had such a difficult and bad experience with us. We would like to offer our assistance and rectify the situation.
Sincerely,
GNS Supervisor
To: TAMARA BOOTH
Sorry if you were having difficulties with our company. Our records indicate your account has been refunded as of 02.12.09. Also we show that your auto ships have been turned off since 02.11.09 so you will not be receiving any more products from our company. If you have any more questions please don't hesitate to contact us, our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely
GNS Supervisor
To: realtalkeroverhere
We apologize for the inconvenience you have experienced with us. We would love to assist you. The offer it seems like you signed up for, was a free 21 day trial. It's a buy now pay later offer. Here are the terms and conditions of the offer that you must agree to place an order with us.
Free* 21-Day Trial Terms and Conditions:
Start your FREE* 21-Day Trial now to receive two, 30-day supply bottles of Acai Berry Edge. You simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this super cleansing product for yourself.
When you notice significant results, do nothing. You will be billed the discounted survey-member price of $39.95 per bottle at the end of your 21-day trial period... a 33% savings! But, if you decide that Acai Berry Edge is not for you, simply return the unused portion before the end of your 21-day trial and you will NEVER be billed. You also have 30 days from your date of purchase to return the unused portion of Acai Berry Edge for a 100% refund of your purchase price (minus shipping & handling).
Plus, if you decide to keep Acai Berry Edge, you will also receive a FREE membership in the Acai Berry Edge Club. This means you won't have to remember to reorder, and you won’t run out of Acai Berry Edge right when you start to feel great results. You'll continue to get two, fresh 30-day supply bottles shipped just before you’re scheduled to run out, at today’s low club-member price with FREE Shipping! Plus, we set aside a special reserve so Club Members NEVER go on backorder. There is no minimum to buy and you can cancel, skip, or delay your shipments at any time by calling us at [protected].
Please contact us at [protected] we are here Monday through Friday from 7am to 7pm and Saturday and Sunday from 8am to 5pm.
Hope to hear from you soon.
Supervisor @ GNS
To: Rosehillman
Please contact us at [protected] so we can gladly assist you. We are sorry you had such a difficult and bad experience with us. We would like to offer our assistance and rectify the situation. If you have not received a refund yet, please contact us at the above number so we can discuss a monetary refund.
Sincerely,
GNS Supervisor
To: Vivien Schlotter
Please contact us at [protected] so we can gladly assist you. We are sorry you had such a difficult and bad experience with us. We would like to offer our assistance and rectify the situation. We will be more than glad to still allow for the exchange of any of our products. Please contact us so we can send out the product to you today!
Sincerely,
GNS Supervisor
To: Helen Carmody
We want to sincerely apologize for the experience you had with us. We would love to help you. Please contact us at [protected], so we can offer you a resolution. We are open Monday through Friday 7am till 10pm MDT and Sat and Sun from 8am to 5pm MDT.
Hope to hear from you soon.
Sincerely,
GNS Supervisor
To: Frustrated Lady
We're sorry you were unable to reach us. Our call volume was high at that time. We have representatives ready to assist you. Please call us at [protected] so we can help. We are available Monday thru Friday from 7am to 7pm MDT and Saturdays and Sundays from 8am to 5pm.
Hope to hear from you soon.
Sincerely
Supervisor at GNS
To: Veronica McCafferty
Sorry if you were having difficulties reaching our company. Our records indicate that your auto ships have been turned off since 03.03.09 so you will not be receiving any more products from our company. If you have any more questions please don't hesitate to contact us, our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely
GNS Supervisor
To: Marilyn A stacy
We are sorry for the bad experience with our company. Our records indicate that your account has been refunded on 02.17.09. Also your auto ship has been off since 02.06.09 so you will no longer receive any product from our company. If you have any more questions or concerns please don't hesitate to contact us, our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely
GNS Supervisor
To: alritievlc
Please contact us at [protected] so we can gladly assist you. We are sorry you had such a difficult and bad experience with us. We would like to offer our assistance and rectify the situation.
Sincerely,
GNS Supervisor
To: E.Simmons
We are sorry for the inconvenience you have experienced with us. It sounds like you were not properly taken care of and you had a problem getting through to our company and didn’t get a refund. We deeply apologize for the experience you had with us and we would like to help you and offer you a monetary refund now. Please contact us again and explain your situation to us.
We hope to hear from you soon.
Our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely,
Supervisor at GNS
