After speaking with ebay university staff, I was contacted by 3XP Web Solutions. I was led to believe that they were contacting me on the behalf of ebay university. I have been unsuccessful in contacting anyone from ebay, or 3XP to date. I have left many messages and emails to no avail. My next call shall be to the Federal Bureau of Investigation, as this appears to be an ongoing internet scam. If anyone has any information about this company and wishes to express their opinions and or concerns. Please contact your local FBI office and file a formal complaint. If there are enough conplaints there will be an investigation, and maybe an end to 3XP Web Solutions all together. This is my goal. I will continue my quest with diligence and persistance. I shall not be denied.
I signed up with 3XP Web on the phone after I had cancelled a trial membership with Doba. I was totally talked into getting a website for only $39.99. Set-up fee was $10.00 and $29.99 for first month hosting for a 100 product store. I was then signed up for Doba again for first 3 months free and 4th month would be half price $30.00 from then on. I was contacted again by another person that offered me a free upgrade to 1, 000 product store and guaranteed 7, 500 visitors for $1, 000.00. I don't have that so I let him talk me into opening a Mastercard account through Paypal to pay for it. After a few weeks, I was contacted by 2 different companies offering me services to "be found on the web" and told that I would never make a single sale with what 3XP offered me. I was sick about it and with the holidays and everything, I just let it ride. I never even put anything for sale on the website. They sent visitors supposedly to an empty website. I asked for a refund after less than 2 months and was told all they would give me back was $350.00. They're refund policy states that They will refund unused months. I figured they owe me $833.33 for 10 months unused. I am fighting through e-mails right now to try and get that money back. The terms and conditions that they are trying to impose upon me were never revealed to me. The papers, I signed only had a link and I was not given the opportunity to read those because I was pressured into to getting started "right now". I am a 57 yr. old fool, who didn't know what I was getting into. The worst part is, I did this once before with a Company called E-biz Solutions (also from Arizona) and lost $1, 200. These are the names I have that are associated with 3XP Web,
ON 6/29/2010 an employee of 3xp Web Solutions called me after I had logged on to DOBA.com and signed up with DOBA for a free trial membership with the wholesale company. DOBA had a several services listed in order for customers to sell products on line and one of the services was a web design site that had a special for an extremely low rate to design one a fully operational web site, with guaranteed traffic, a personal coach, a guarantee that the site would be up and ready to make sales within 72 hours, and a guarantee that one would triple their investment within a year. I called the number to enquire about the special and Ian Clune was the first person I contacted, who proceeded to use a bait and switch sales strategy and proceeded that the advertised special that was for around $39.95 could not generate any profits like advertised on DOBA’s web site. An employee of 3xp web Solutions proceeded to represent himself as an employee of DOBA; I even asked him if he was an employee of DOBA and he replied emphatically, “Yes” he was an employee of DOBA. While my original conversation with an employee of 3xp web Solutions he proceeded to direct me the Better Business Bureau’s web site and told me to enter DOBA’s as the company he was employed by and DOBA had an A rating with the BBB. This was 3xp Web Solutions 1st couple of cases of fraudulent sales techniques using:
• Bait and Switch sales tactics.
• Misrepresentation of the company, as an independent web design company from DOBA
• Fraudulently directing the customer to a BBB rating that did not represents 3xp Web Solutions BBB rating of an F.
• Fraudulently Misrepresentation themselves as a different company.
An employee of 3xp Web Solutions proceeded to use high pressure sales tactics such as one must buy now before the end of the phone call or the offer will not be offered after the end of the phone call. An employee of 3xp Web Solutions proceeded to inform me that if I gave him my credit/debit card information he could reserve the promotions he was offering me and I could choose a template to use without any obligation to perches any of the packages he had offered me. An employee of 3xp Web Solutions proceeded to inform me that he would not charge my credit/debit card and sent me an email to me while we were still on the phone with a guarantee that I would make six times my investment the first year and make at least $30, 000.00 in my first year. (I will provide these documents as requested) I told the employee that first of all I did not have that type of money in that account at the time and would have to transfer funds to that account if I decided to go with any of the packages and an employee of 3xp Web Solutions told me he understood and he would send me the offers by email and I would have to sign the documents to give him permission in order for him to submit any charges to my account. I in fact did not at anytime sign authorizing any transactions to be made to my account. Finally after I was able to get off the phone with an employee of 3xp Web Solutions, I noticed that the guarantee he had sent had 3xP for part of his email address, yet did not mention anything about 3xp Web Solutions on the guarantee. This was an additional fraudulent attempt to deceive me to believe that he was an employee of DOBA. When I noticed the 3xpweb on his email I did a search and found 3xp Web Solutions web site and looked up their BBB rating and it was an F. I immediately contacted the employee and informed him that I would never do business with him under any circumstances and was not interested in any of his programs due to his deceptive sales techniques. The following Monday I checked my email and the 3xp employee had sent me an email congratulating me on my new web site that was of course the most expensive package that he had offered. All of this was done without my permission and my account was charged and I charged by my bank an overdraft fee that to this day has not been paid back to me from 3xp Web Solutions for an unauthorized bank transaction.
To summarize this employee sent me several very rude and emails that I brought to the attention to the assistant manager who is the head of marketing and seems to be the second in command of this business. Tracy seemed to be appalled by the unprofessional behavior of the employee and as I was talking to her she brought it to the attention to Garret the president of 3xp Web Solutions and he said that he was sorry and they would rectify the situation. After assistant manager had cleared up the matter and regained my trust she made me an offer for a package very close to the original package for an 1000 product, preloaded web store with guaranteed 50, 000 visitors to my web site and a triple my investment income by the end of the year. This also included a membership with DOBA for a total of $2, 300.00. This was to include coaching and a website that was up and running in 72 hours. It also included a 24hour test run to ensure the web site was fully operational and ready to receive orders.
That was on 7/8/2010 and to this date I have not made a single sale, in fact no one could make a buy of the web site if they wanted because it is still not operational. After repeated attempts; too many to mentions to Tracy and customer service and the technical department it is still not working and 3xp Web Solutions has not been willing to fix the site to this day and I have lost the potential income had to pay for web hosting and because of an illness that is aggravated by stress this situation has made my condition worse. Please if you can help me I will provide you with all the documentation. I am on disability and cannot afford to be cheated like this. Please feel free to contact me at any time for more information.
I would like for an operational web site that they promised me with the traffic and customer service, coaching and a site that a customer can actually buy my products. If this cannot be met within 72 hours form now I would like a full refund and compensation for the money I should have earned up to this point as 3xp Web Solutions guaranteed me in writing on 7/8/2010.
Paul W. Brostrom
For those people who have invested thousands of dollars in the fraudulent company 3XP and its non-existent...
My brother recently got involved with 3xp. It wasn't until he spent days listing and countless useless hours on the phone that I found your post. I called him and he placed a call to them with major questions. And as you posted same answers he was given. But what I find ironic is just a few short hours after he confronted the issues and told them how angry he was at their deceit he received a call from someone claiming that they had found his site online and said for 1, 600.00 more dollars they could give him the SEO that 3xp wasn't going to provide. They claim to have no connections to 3xp. I thought it to be very strange that that all happened the same day and so so coincedently called and found his site and said the had noticed how well it looked and they wanted to give him the package deal that offered this. Also where did they get his phone number it wasnt listed on his site. He would be in the top 10 search in Google and various other search engines. He would always remain on the top 10 when you searched through google. I said how can they offer that. Maybe I am confused and internet stupid, but am I correct in thinking that how can they say that. Wouldn't they only be able to sell that line to 10 people only and if not how is everyone they sign up gonna stay there. They have been in business they say for 4 years. He questioned that and they said that everytime someone goes to google and puts in electronics they all get different pages. Now my daughter and I using the same browser and same google box punched it in and got the same page and same listings. I know I'm not the smartest on the web but doesn't that sound fishy. They keep calling him every day and I'm afraid they are gonna talk him into it. Please enlighten me if you have evry heard of this. Thanks in advance. Katy
I am writing this note to warn the public not to get involed with a company called 3XP Web Solutions. My husband and I due to job loss decided to try and make some money online so we invested in a Company call Doba which is awholesale company certified by EBAY. Our thought was to try to sell some stuff on EBAY to supplement our income. Well as soon as we signed up with DOBA we start getting calls from a company called 3XP Solutions. The sales person (Michael Williams) was so convincing about signing up with their company 3XP Solutions that he sold me on the idea that I can make money with a 100 product website online. He said the company has such a good reputation and was in the business a long time etc. So for around 124.00 I had this website set up. Went to Paypal go my merchant account picked my template etc. So website was built and I was exicited because I hoped to make some kind of sales etc. Next I am told that I have to attend this training session and now I am on a call with Naomi Flores, very affluent person, touting the company again and how I need to buy the 1000 product website to be profitable and also I need the traffic program with the search engine optimization to really start getting business. Of course, I am caught again with this promise of making some money with this website. I now spend 700.00 because she says she is being generous and giving me two months free of the traffic program etc..and I can make that money back in no time etc. So since June, I am working this website hoping to get at least one sale. Well..my friends this is not the case. Not one sale was made and it is is now four months. All I have done is spent money that I did not have on a hope and dream that I can have a legitimate online business. I eventually decided to give up on the idea and of course the company refuses to give me back any or part of my money because the website was already built. So my friends, I know it is my fault that I was sucked into getting involved in this sweet talking company but don't waste your time. It is too painful. The customer support is not very friendly and once you have paid your money you will not hear from Michael, Naomi, Earnstina or anyone to help you. You may get a one off email to try some promotion etc but no real help. I have come to the conclusion that the sole objective of this company is to suck you in with the initial offer and then once you are trapped..they move on to the other victim.<br />
I am having second thoughts now about keeping my DOBA subscription which expires next year because I cannot understand why they would want to spoil their reputation by being involved with 3XP Solutions.<br />
So if you are a person who wants to make an honest living online...please stay away from 3XP Solutions. Its will only give you stress.
I signed up with doba for a free trial of 30 days, within that time frame 3XP Web solutions called me telling me that they are the same as doba and can work with me for less. Jim told me that I can sign up with them I can cancel when I want, because I told him I will have to find out about his company first before I decided to do business with him. Jim then went on to say you can find out from the BBB we have excellent record. I signed up with him after I got off the phone. The next day I check the BBB, and Ripoff.com and I found out he lied. I then called him and cancel, plus I emailed him about my cancelation. I never got service, or did business with this company, because I canceled, yet this company gave my name to Duvera Financial for them to bill be for $140.00 per month when I canceled within a 24 hrs period and he told me I can cancel if I am not satisfied with the service. This company is Fraudulent, plus they tried to take money from my bank, but the day I canceled I closed my credit card out. They are a Ripoff.
This company SUCKS! stay far away. They will take your money build you a website and you will never get help from them again. I paid $10, 000 for there services. They did NOT provide most of them, so I called my credit card company and told them, got refunded what they did give me.
One month later they shut my website site down! I have paid for what they have given me but that's not enough for them. Once this company has your money, good luck trying to get anything changed. They might answer there one, but will say you need to talk to tech, and they will neve call you, they are full of ###.
Don't waste your time or money with this company! They SUCK and I have already filed a case with the BBB.
I don't know how they get away with this!!!1
I have been contacted several times by a female "coach", who has assured me of the "wonderful" benefits of signing up and joining the 3xp "team".
I asked her if I should acquire a sales tax license beforehand, and she told me that thiere would be no need for this because you never need one for an online business.
Look, I am not interested in this "deal", but she continues to call almost daily. I feel a scam min the mix, and I am simply advising anyone else who may considering dealing with 3xp, to do alot of homework, take the time, before you give them any money, if the complaints I've seen on this board are a true indication of their true worth, they're really not worth the time and agony.
3xp Web Solutions does not keep to their own refund policy! Hi! I'm an owner of a start up online boutique with no previous knowledge of website designing. I thought I would try using 3xp web solutions' services to help me establish my website to build my ecommerce business. 3xp web solutions withdrawled $124.00 dollars from my business account in exchange for starting thier website building services. I was told my DEAN, an associate sales representative of this CO. that I would have my selected templete within THREE DAYS of my purchased subsription. I waited for two weeks for a WEBSITE TEMPLETE while their company reps. continued to request additional authorization to access my business account to make more withdrawls. When I called to cancel my subscription due to lack of obtaining my website templete within the three days as promised by this company and getting NO RETURNED CALLS AFTER LEAVING SEVERAL VOICEMAILS in regards to my purchase, I was told by their company reps. that I would have to send a email why I wanted to cancel my service with them. This email of cancelation would be sent to the proper CO. rep and I would recieve my refund.
Well, after I sent my email in regards to canceling my service I recieved a webiste templete. This company in return sent me an email stating they did not understand my email and to call for help with my templete. I have to say I was very disappointed that they decided to send me a templete after I had already decided to cancel my subsription with them. I did not want to continue a subsription with them knowing how they treat their customers from the very beginning of service. I sent them several very discriptive emails why I was canceling and wanting my refund of $124.00. They continued to call stating they could not understand my email and they could help with my templete if I called them. Finally I recieved a call from DEAN, one of 3xp web solutions reps. He stated he recieved a message from me needing help with my templete. At this point I became very upset that no one was willing to discuss my cancelation and my refund! He stated he did not recieve any cancelation emails or information from me or anyone within the 3xp CO. I told him I have been sending cancelation emails for a week and have had no response in regards to my refund that is stated in their own policy. He said he would pass this information on and they would get back to me in regards to how they would refund my money.
What has me upet and very disappointed is I have made every effort to cancel my subscription and still have had no response in regards to my refund. 3XP WEB SOLUTIONS HAS GIVEN ME ABSOLUTELY NOTING FOR MY $124.00 INVESTMENT AND HAS MADE NO ATTEMPT TO REFUND MY MONEY! I will continue to share my experience with 3XP web soulitions until I have recieved my refund (which with all the run around emails and calls I have recieved from them) which looks like will never happen!
This company 3XP Web Solutions and its owner Garette Craig did to me what no one in an ethical society should ever have to suffer through. I did not think this kind of thing would ever actually happen and I am no different from all the others I have spoken with. I was ashamed and when I told my family what 3xp web solutions did to me, they were actually very supportive, which I needed. My credit card people have been supportive at least after we scoured our family files and records and gave them the evidence they needed (3xp web solutions and its owner Garette Craig are very sneaky and plan their scam tactics very well). They have been in business taking people's money like this for at least three years. Here's generally how it all goes down. They call you at your home and toss out the idea of you having your own web store. The man made it sound very easy (he assured me that it would only take 15 minutes a day to monitor orders and purchases). He made it sound fun - he said I get to design my own web site just how I like it. He focused what we talked about to be mostly the tens of thousands of customers that his 3xp web solutions company would bring to the store with web hosting and world-class marketing techniques. I did some googling at that point and I was at first scared away because when you enter [ 3XP Web Solutions ] into google, there are some fraud alerts and a company SMC won a lawsuit against some employees for using their name which is a serious form of b2b fraud. However, there was also an ethical arizona website (that turns out to be a completely meaningless web page) and their BBB rating was okay. (Oh no!) For the time, last July 08 I was somehow convinced that it would be financially wise for me to put money I did not have into the company 3 XP Web solutions. I was willing to go with a medium web site and marketing plan for around $3, 000. That seems a lot, I thought, but the sales guy was eager. He seemed genuinely wanting to help me make money, and there would be a 3XP Web coach I could always count on (so I was made to believe). Somehow, when I went to pay, I was instucted to pay over $4, 000, and when I protested and said but wait we decided I was going to start with the medium sized option, he was very sympathetic and reassuring. He said that his boss realized that that is not actually an option any more and the only way that I could make any money at all was if I paid $4550. He said it would have to be that because otherwise it would be a small store with no traffic and there would be no point and I would just be wasting my money. So, like a duped statistical victim that I was at that moment (victim of this very bad company) I paid $4550 to 3XP Web Solutions. My credit card, as I noticed the next month, had been charged for just about $5000! For the first two weeks, the people were helpful in getting my store up and running. After two weeks out, I could not get anyone to help me with anything. My coach was not a coach at all but actually just another salesperson - she just tried to sell me more features. When I insisted that the features I paid for do not work and I need help, she would just lose interest, give me no help and hang up, always very abruptly. My store, today, still does not have a single customer. After 8 weeks, I had had enough. I wanted my money back. Guess what their money back policy is? Of the $5000, if I "quit, " as they kept calling it, here are the terms - I would get less that $1, 500 back and I would lose my store (no one is actually allowed even to have their store, ever - if that is not a reflection of this megascam I surely the heck don't know what is!). That is astounding in light of the fact that I paid for what I never even received and moreover for 52 weeks, meaning that I should get back at least (even by their crazy idea of customer service) 52 weeks minus 8 weeks divided 52 weeks which is )0.85 x 5000 or $4, 200 or more dollars. This company is the worst company I have ever encountered. I finally had had with this company and contacted my credit card company. They are working on it. In the meantime, I want to do what I can to empower anyone reading this to avoid this company like the plague. So, in the end, the fraud notices were trying to summon me to the truth and they just were not strong enough for me. Someone who contacted me with a similar experience as mine with 3xp web solutions said that Garette L Craig the owner of 3xp web has a terrible record. Yes, I found this company to be a bunch of crooks who offer a crooked notion of service. Other consumers with experiences with this company please add your complaints and comments so we can help warn others and put this company out of business. As consumers, we deserve honest exchanges of payments and services.
Giving your money to 3XP Web Solutions to create a web site for you would be like paying Edward Scissorhand...
I have had the worse experience with 3XPweb solutions. I turned them down 5 times after they called me so many times. I finally gave in and signed up to later on regretting it. They wanted $99.99 plus $24.50 for the 1st month. So I figure thats not too bad for a website that offers 100 products from Doba. Then after I signed up I realize I had to pay more money to make something. They wanted me to sign up with a merchant account which cost more money, which I didnt think was to bad. But, then until my personal coach called me up they wanted something from $2200 to $6500 depending on how much traffic I wanted.
I told them NO, I dont have that money, I came into this thinking all I had to spend was $99.99 and $24.50 a month. My coach told me he could finance the $6500 for me so it would only be $180 a month. Yea sure, another payment equal to a car payment. Not happening! So I said I would think about it, and my coach Chris E. said he will send me the forms the next day. I later wrote him an email telling him that I was going to back out of it and not do it. I explained to him why. Chris E. my so called coach called me and left me a rude voice mail, he called me naive and told me that I shouldn't put up complaints on websites and his tone of voice was really provoking. Pretty unprofessional if you ask me.
So, I called my credit card company, told them to reverse the charges and they are working on it. I then called 3XPweb customer service and once again talked to another rude and emotional customer rep. His name is Paul, the first time I called him he was acting cocky and even laughed at me. The 2nd time I called him I asked him why it would take 45 days for my website to get indexed when I can get my OWN websites indexed in 3 days. Paul then said "DONT TELL ME HOW TO DO MY JOB!" And he started getting very angry and emotional at me, I asked him why he was getting so emotional at a customer. He said he remembered speaking to me and that he had his manager right next to him just in case. Because I already made a complaint about Paul from 3XPweb earlier before. So maybe Paul had a grudge against me.
Paul from 3xpweb was so mad and upset cause I questioned him and his company that he said it again "DONT TELL ME HOW TO DO MY JOB!" And then I asked him why he was getting so angry and that he should be more professional about his reaction towards a customer. Paul couldn't handle it anymore and needed to take a time out. So Paul rudely hung up on me. I called back and spoke to Nick another customer rep from 3XPweb. Nick was more polite and told me he would have a supervisor call me and also gave me the email I needed to cancel my website.
I asked Nick from 3XPweb if they monitored phone calls and Nick said "No we dont monitor phone calls" So, there you have it. This is a company that wants your money and they dont have a good enough staff to be able to monitor phone calls so anyone of us customers could potentially deal with a rude customer rep. from 3xpweb solutions.
My advise, spend the money on building your own website, learn how to do it yourself, pay for your own traffic, or get organic traffic which is free but more work. Its all about SEO and backlinks and ads. The money you could throw at 3XPweb solutions could be better spent elsewhere. With $6500 that 3XPweb wanted from me, I could use that money to make 600 websites, pay for my own domains, hosting, and traffic.
DO NOT SIGN UP WITH 3XPWEB they are the biggest rip off and the most rudest people I have dealt with. I would rather lose $130 then lose $6500. Thank God I did not bite the bait.
My experiences with 3XP Web Solutions were the same as Gena's and Scott's, though the amount of...