I recently took a flight with Southwest told their baggage persons I had fragile item checked, it came back to me broken as if they were looking for something? I sent pictures, receipts, the would not claim only a 100.00 dollars but B. D. Gift from my kids Unhappy in AZ
Vonage.com, has proved to many of us that you can fool all the public all the time, and still get away. Hello America, wake up and teach your businesses to respect the public. Unless you prosecute these people for crimes this trend will become a norm- law of the lawless. Vonage.com is prime example, people are complaining but nobody hears. not even the ambulance chasers.
What a nightmare! When the truck arrived at the loading point, all went well while I WATCHED 3 guys wrap and load my household goods. Straight truck I told them and the company representative Jackie - I need this to be delivered on a straight truck they reply was " no problem". Much to my dismay, the shipment arrived in an 18 wheeler as part of 6 deliveries. . . what happened AFTER I paid the driver-- it was/is a nightmare! Every piece of furniture is damaged not just nicked but busted; every box that we have opened this far has something broken in it. Criminal neglect? Mishandling? Retaliation for reporting the CASH that the foreman was given? And the company won't return my calls . . .
On 10/30, I had a scheduled appt with Time Warner for installation of internet and cable tv. The installers arrived 2 hours past the appt time.
They did work in my bedroom and after they left, I discovered my watch was missing from my table and they were the only people in my apt so it's safe to say they stole it. I filed a police report and called Time Warner to file a complaint. I was told they would process the complaint and follow up with me shortly. Over a month later, I still did not get any follow up from them. Instead, I had to continually call them and each time with extraordinary wait times. During one attempt, I was on hold for 62 mins before someone picked up and it was immediately disconnected. After several attempts, I finally got a representative on 12/20 and was told he would expedite my request and would get a follow up from the field office. Now it's 1/2 and still no one at Time Warner has followed up with me. I just tried calling again and was on hold 40 mins before I gave up. I am extremely dissatisfied with Time Warner's handling of customer service. They plainly just don't acknowledge their customers or their concerns. I was also told that it takes 2 to 3 months to get a name of the installers that were in my apartment and walked off with my $5,000 Rolex watch. It concerns me that Time Warner would just send unknown contractors into people's homes and take no action in addressing problems like theft. I am completely frustrated with this company and still waiting for some kind of resolution or acknowledgment of my complaint.
About 2 years ago I purchased a home alarm system from "Protect America". I bought it and signed a contract for 2 years, after 1 year I was having all sorts of problems with the system and was not happy. I had to keep the system or pay a ton of money for breech of contract, so I kept it.
I called 2 times for someone to come out to fix the unit and they never did, nor did they even call. After my 2 years where up. I was told I had to "Mail" in a cancellation to this company 60 days in prior to my contract end; this was in November 2005, which I did.
My contract was up in February 2006, this should have ended my contract since I mailed the cancellation notice, and they have me on record as calling to cancel. I sent the letter early, more than enough time for USPS to get the letter to them even on a donkey.
Time goes by I went on vacation to Seattle. While I was on vacation wouldn't ya know my alarm goes off. My sister in law was staying there to watch things. I guess she did not take notes on the operation.
This happened multiple times in 2 weeks, no police showed up, NO call from Protect America, NO call from ANYBODY to see if it was a false alarm, which they have done on the first year of service. This would usually indicate I HAVE NO MORE SERVICE cause it was cancelled.
Months go by and they are still AUTOMATICALLY withdrawing money from my bank account for alleged "monitoring services" EVEN AFTER I CANCELLED AND EVEN AFTER FALSE ALARMS. I could not get them to cancel. I ultimately had to close my bank account to keep them from withdrawing money out for an account that had been cancelled.
Let me ask ya if they where monitoring, wouldn't I have got a call from the police or from them to see if its a false alarm when it was going off. Even a ### would day "Yes" since I paid for it.
So today September 12 2006 I received a bill from Protect America for a $98.85 for past due and current monitoring. Hum I thought. It seems they have been billing me for services they where not monitoring and they are still trying to do it and the damn this still doesn't work.
I called them today. They tell me you owe this money for months past, June, July, August...I S*#@ you NOT.
Now they state we NEVER received ANY cancellation notice within 60 days for contract ending. Ya see when you don't cancel within 60 days of your contract end they don't contact you, they renew the contract for a further 2 years, its in the fine print they say, and the sales guy does not tell ya this. Only after 3 months have passed they send me a bill stating past due and this is the first time I have seen a bill from them.
I spoke with this people person "a rude idiot" to say the least, I told her the entire story. She then got angry and defensive. This was obviously the person that needs people skills, oh and she was a "supervisor".
I asked her why am I being billed for services if the service that I paid for when all you people do IS they simply call the police and me if my alarm goes off and they never called once... she changed the subject immediately.
She offered me a discounted price for the renewal contract that I just made without my knowledge...ha. I then kept explaining to her " I cancelled the service". This went through one ear and out the other. She said why did you close you bank account. I said you where taking money for a service that was cancelled 3 months prior, I sent a cancellation notice, and you fraudulently withdrew money. She then got more defensive and all the facts I stated to her earlier she kept twisting my facts to be in her favor.
I will be contacting the attorney general of Arizona, the BBB of AZ, the registrar of contractors of AZ and possible small claims about this problem. Any others please chime in. This seems to be happening to more and more every day.
I will keep you posted on the mail they will send me...
After receiving two emails to try to get me to confirm a membership; I sent a written cancellation request as a reply email. BIG MISTAKE!
They did send me answer email with a message stating they had cancelled my request; even giving me a cacellation ID number of [protected]. All of this took place on March 23, 2006.
Then, the monthly charges of $59.95 started on 4/16/06 under the name of ONLINESUPLRA; continuing on 5/12/06, and 6/12/06. After several phone calls, and "cancellation numbers", the charges continued; but on 7/11/06 the name listed was NEWAVE, INC. I called again, emailed again - but the charges continued on 8/17/06, 9/12/06, 10/11/06 and 11/17/06 under a different name of OSACTIONLINE.
I never authorized these charges, and as you can see, I cancelled over and over and over again. As of today, 1/4/06, I went to their website, and sent an email demanding a refund of all of these charges. I have also filed a dispute and a letter describing these fraudulent charges with my credit card company.
BEWARE! This is one big fraudulent company, and I am now in pursuit. I have had it. I will continue to file reports anywhere I possibly can. I have the copy of my email with my cancellation number; proof that they have fraudulently billed me.
I will update as soon as I hear something from my bank. PLEASE, save yourself some big money!
This company falsely advertised their items for sell and if purchased when the items would ship. They have set up fake websites luring people in with hard to find items. They will (and have) take your money and send you nothing.
I placed an order with them on November 14, 2006 and paid for the items. As of today, January 4, 2007 I have not received anything from them. The websites have shut down are are reopening under different names.
I paid for and downloaded I Am Big Brother Software. When I set up the Remote Access feature, it cost me $49.99 for the year. My credit card was charged for this, and I have yet to receive the promised Serial Number that would allow me to set this feature up.
I have tried contacting the company twice over the past couple of weeks, and have yet to hear anything back, although the website claims you will hear from them within 24-48 hours. There is only an online help service that they don't respond to, and no phone number, fax number, or even an address to contact.
This company is a scam, and if you buy it, you are wasting your money, because they don't support the product in any way, and you don't get what you pay a fortune for.
Wow! Where to start?
Living in a rural area the only service available was dial-up so when i heard of wildblue i naturally jumped to subscribe. The initial installation went great and the installer was very helpful but the service was slow. The tests indicated we were getting the 1.5mb service we were paying for but the actual operation was barely faster than dial-up. Wildblue asked me to work with them and they sent the installers back out to check the set-up but found nothing wrong. By this time i am past the 30-day refund period and am stuck with the system.
I must say that the wildblue customer service is pretty much non-existent.
The service went out and after calling numerous times i finally got through to tech on the 4th day of calling. I even used their website chat for tech with no reply. It is very frustrating to have to pay $80.00 per month with service no faster than dial-up, not to mention the initial $400.00 equipment purchase price. After 6 days with no service, not even the dial up back up service i have paid for each month, a service tech came out and had to install a new part on the satellite dish. Service was restored but still no faster than it had been. I have found that the speed is much greater at 2:00am since most people are asleep at that time. This leads me to believe they have oversold their satellite capacity causing the system to be extremely slow.
I have sent several e-mails to wildblue since you can never seem to get through to their customer service personnel but have not gotten any response.
In short it seems that once they get you past the thirty day refund point you are ignored.
If there are any class action suits pending or organizing i would definitely consider joining.
A shop cannot place a lien on a vehicle without the owner of the vehicle being notified in writing, certified mail, by a title company. The owner then has 10 days to pay the bill.
Nothing about your story makes any sense, since going to jail for car theft is not what a shop owner tries to do.
I have a gut feeling you tried a scam with your credit card, and the shop then insisted on cash. When you tries some other way of getting the vehicle back, after the work was done, things got real ugly.
I had one once. The woman kept calling badgering me about a tranny rebuild. Called 5 times/day. I kept telling her the car would be done on the 3rd day. That day came and went. I even missed my grandfather's funeral to get her car done on time. The calls stopped on the 4th day, after I told her she was supposed to pick up the car the previous day. A week later, she tried to scam me out of the bill. Had another one do it last month.
Try the story again, and this time make it sound at least a little more realistic.
Dear sir, I respect your comment; however, I am absolutely not indigent. I am a very well off business owner and this is definately not my only car. The fact remains that when I walked into their shop and there was absolutely zero activity, I should have known better. WHen their telephones were disconnected 3 days later, I should have been extremely weary. The extra car is not a major concern so I was blind to these facts. The car was needed for one trip. The bottom line is, you are absolutely correct in regard to the lien and registration thereof.
I now know this due to the fact that the individual I speak to that represents the credit company stated what this man claimed "was illegal and we are now getting our legal department involved". His claims were made out of anger when I asked why his phones were disconnected. He then called me yesterday after he received a call from the lawyers in reference to his 4k claim and requested 2500 from me (now only 500 over the contract) because he said when I made him angry, I "Made him remove the transmission".It was a clear case of racial profiling. Maybe I should have worn a suit; however, I showed up straight from the gym.
The point is not the problem I am involved with because it really is nobody elses problem besides myself, my lawyer, the shop, the credit company and their legal team; however, I do not want anyone else to have to go through the nightmare I have for a silly Transmission. Thanks again for your comment.
At 51 years of age how many times have I heard (and preached) "if it sounds to good to be true, then it probably is". Yet I was suckered in like many others by BestPriceCameras.
I have been looking for a good price on a Nikon D2X for some time, and thought I had found it with BestPriceCameras - coming in almost $2000 cheaper than others (there was the warning sign right there).
So, as with other feedback I’ve recently seen online, I also got the obligatory phone call the following day from their sales rep. The conversation started with "why are you also ordering a Nikon 70-200mm F2.8 lens instead of the Sigma lens, because unless your old and shaky, or work on a cruise ship which suffer a lot of vibration you don't need the Nikon VR lens, and I can save you $300 by going with the Sigma lens". Other than the insult to (old shaky people) I liked the idea of additional savings, or so I thought.
At this point I was told that the camera did not come with a power supply, and that came to $499 for the rapid charger, and $399 for the very specific Nikon battery. Also. if I bought a 4Gig Memory card it came with a second one free.
So, when our debit card company called to say we were being charged $5500, the immediate response was please hold the sale. I called BestPriceCameras and asked for a price breakdown, and was told that the overall price was higher due to the $600 insurance/shipping cost that was not negotiable.
So, foolishly, I got my new camera, and in the meantime called Nikon dealers only to find out that Nikon camera's do indeed ship with battery and charger (so just like with other folks who did business with BPC I was conned). I also checked on ebay for the exact same battery that BestPriceCameras sent me (power2000) and they can be bought for $59 (nice markup BestPriceCameras, $499 vs $59)!
I also did not get the second memory card as promised, and the single card that I did get was from some obscure company - even though I specifically asked for "SanDisk Extreme" as I repeatedly told the sales rep that this is all I use in my other digital camera.
In regards to complaining to BestPriceCameras about the battery costs and the missing memory my emails have gone unanswered, and I’m still working on getting someone on the phone.
I have no excuse, I didn't listen to my own advice, (don't need any emails stating how dumb I was to spend money with this company), but if I can just stop someone else following in my footsteps I'll be a little happier.
I purchased a PALM LifeDrive PDA from Gizmos2go on December 06 as a Chistmas gift. As it wasn't opened until Christmas, we had NO idea that the cord supplied with the unit was not the Hot Synch cord, thus making it impossible to set up the device.
I have sent several emails to Gizmos2go asking for the right cord, and have been totally ignored. I called the number for Gizmos2go that was on the charge slip and that voice mail box is full and incapable of taking any more messages. Obviously, they have their money and could care less about serving their customer or that their product is unusable.
I have sent another email today and don't expect any response from that either.
LTV response:
Let’s get one thing straight, LTV has not, or ever, scammed you or any client. You have gone on this campaign to slander me, my family and my company regardless of facts. You go to sites and post these comments that if anyone would take the time to verify, would dismiss right away. Also note that anyone who has even dealt with me, my family or LTV knows that we only operate with the highest level of integrity and do not scam anyone, is it you who are trying to scam, saying you will go away if I reimburse you everything you paid?
While I fully understand that our views vary greatly in the outcome of your shipment, we have performed well within the contract terms. If you note the contract, shipping is from the date of receipt of final payment not receipt of goods.
All that aside and we can discuss this in a legal arena as you have stated you will do, your constant unfounded slander of me, my family and LTV must stop.
I am amazed at your comments since we sat in my office and spoke at length about your shipment, its dimensions and transit times. At the time, I told you that transit time was actual time on the water, of which would not occur until final payment was made as per our contract terms. You have lied, saying Helen refused to come out of her office (she is at another location all together), insulted the memory of my late father and called me a crook, how dare you.
Read your contract and note the timetable that has passed since final payment was made. You liquidated our invoice on Nov. 02, I can send you the confirmation and your e-mail to Natalie. She also told you that the shipment was not getting into Europe until the end of that month. When we spoke, I told you it would go as a consolidation, into a major port and then deliver out.
Ms. Nau, when you first complained I told you I would review and let you know what was going on. I even stated that I would be willing to compensate you for the inconvenience because I honestly thought you were a nice person and felt bad that you were without your stuff, not because you were right, but because I felt for you. You stated you wanted to make this public and deal with it this way.
I want you also to know that even with all your ranting and insults, Natalie and I have been pushing to get your items to you, not because of your remarks, but because it is what we do. But, as I tried to explain and you even pointed out, with the holidays, it has made things a bit slower. And you state we held your shipment, that never occurred and actually the only holding was done once the items arrived to port in Europe, there was a mix up between accounting offices and same was cleared up in a few days and all items were released for delivery in the beginning of December. Since then, it has been a scheduling conflict.
Ms. Nau, I am also close to giving this to my attorneys to review because your comments are just wrong and openly hateful. You have not been scammed by LTV, I have not asked you for more money, as a matter of fact when we received the items we re-measured you shipment and let you know it was less than you had thought. You also brought additional items in to add to your shipment. There only is a target date that you had in your mind that has not been met, that is a service failure, be it under our control or not. Since payment was received and target delivery date, there are possibly 10 weeks, not 5+ months as you claim. Also note that your items sat in my warehouse from Sept. 18 until you paid, you were never charged storage for that time because I understand that it may take you a little to get set at your new home and get the money together for shipping.
I advise you to look into you contract and paperwork you have at hand. While you may not bring legal action, I am seriously considering it because of you warrant less attacks.
Regarding the complaint about ASAP Moving company I must say that I strongly disagree.
Due to my work I have had to move several times in the last few years and I have always used ASAP. From the first to the last time I hired them they have been on time and my belongings have always been delivered without a scratch. I find their service to be very professional and I would recommend any one that is about to move, to hire them.
This took place in August 2006, at the Best Buy in Leesburg, VA. I highly recommend avoiding the Best Buy Geek Squad. I brought my laptop in because the sound had stopped working and I couldn't get Macromedia Flash Player's latest version installed properly. I asked them to fix these two problems. The Geek Squad guy who examined my laptop to analyze its condition described it as "scratched" on the official paperwork - no other problems.
Problem 1: When I came in to pick it up, the first thing I noticed was that the disc drive would no longer shut. It was unusable. (The drive was not brand-new and no longer popped out on its own, but it was fully functional and had never given me any trouble in the year I had owned the laptop.) When I brought it up, the guy (whose name is Rashad, unsure of exact spelling) insisted that it was broken when I brought it in. I produced the paperwork, where he had written that the only problem was "scratched." He said that it was obvious when I brought it in that the drive was broken. I was appalled at this complete lie. He and I both knew that he would have written "broken disc drive" if it was broken when I brought it in. The manager came over eventually and did not help at all. I was told I could pay to have them ship the laptop away to have a new drive put in. I refused, of course, as there was no reason why I should have to pay more.
Problem 2: Rashad had not installed Macromedia Flash Player. That was a big reason why I had brought it in, because I couldn't see videos that were posted on Youtube and elsewhere online (the new version was required) I talked to a different Geek Squad guy, who was actually surprised that this fairly simple thing had not been done, and he was able to install it after a short delay. So, the problem was solved, but no thanks to Rashad.
Problem 3: I had just paid $30 for an additional year of Norton Antivirus 2005. Without asking my permission, Rashad had completely uninstalled the program, because it was "outdated." It was not outdated. Many people pay to upgrade the previous year's version without buying the new one, as I did. No apology was given and I was not refunded.
Problem 4: I did give permission for SpySweeper to be installed. The program simply did not work. I brought it to a computer expert at my workplace just to be sure and the guy told me that something had gone wrong with the installation. I was so frustrated that I simply uninstalled the program and didn't even add it to my list of complaints to Best Buy.
Problem 5: I had zero success getting in touch with the Geek Squad by phone. Repeated attempts over a number of days had the same result: the phone would ring and ring and no one ever answered. Other departments at the store would answer, but not the Geek Squad.
Problem 6: After a long conversation, the far from sympathetic manager said he would order a new disc drive and I would get a call when it came in. This was August 2006, it is now January 2007. I'm sure not holding my breath that he will ever call. In the meanwhile, I bought a disc drive fairly cheaply on Ebay and had my dad install it.
I spent close to $300 for the Geek Squad work. (They supposedly did a scan and removed some spyware also.) The only thing that was actually done right initially was the sound, which was fixed. Other than that, it was a nightmare and I lost $30 on the uninstalled Norton, $30 on the unusable SpySweeper they installed, $60 to buy a new disc drive, and $50 to buy a new antivirus program.
What were frustrating was both the very poor and shoddy work, and also the deception of Rashad. He broke the drive, and he knows it. So here's my advice to anyone with computer problems: Support a small business and find a privately owned repair shop. You won't be sorry to avoid the Best Buy Geek Squad.
I ordered a $150 Muppets box set for my father for Christmas. It took 30 days to receive the package, and when I did it was severely damaged. The DVDs are actually in pieces. I immediately e-mailed raredvds.tv with photos of the damaged dvds, asking for them to be re-sent to me immediately, since they took so long to receive. It has been 2 full weeks since I first contacted them. I have probably called them 30 times. The phone does not even ring, ot just goes to voive mail, and a voice says that the mail box is full, so I can't leave a message. I have wriiten to them every day for 2 weeks. I now know I will not be receiving a replacement, and am out $173. I have found numerous sites with complaints about this place, unfortunately I found them too late.
This service sucks. Bad call quality, locally, internationally. I paid penalty to get my service cancelled. I was losing money on this service, it was unusable & they could not transfer my verizon number in 2 months. It was not clear that they would charge for modem if cancelled after 30 days but they charged me 80 dollars for the modem. I still paid that because this service could not have replace my verizon call quality & service. This is the worst decision you can make in your life. I could afford to lose money on this wasteful service but if you love your $$$ then better spend them at some better place.
I thought paying a "reasonable" rate for internet service was great until I got it. The beginning low rate is a come-on for no service.
Like the others have said, I've waited on line many times for over 20 minutes to get a "service" person. Sometimes after waiting for over 30 minutes I mysteriously get cut off! I've attempted to download my "free" virus and security software several times over the last two weeks but the system won't recognize my password and email address. I've had them re-set by earthlink twice and still can't get anything. I got tricked into buying another virus package from them but after I found out it still did not include a firewall, went through the whole fiasco again and cancelled it. I got so mad the other night I tried to cancel but can't get anyone to answer the damn phone!
At this location, you can find your way into the men's shower area by following the used q-tips from the parking lot into the shower room. This location is the filthiest shower area in the chain.
The fitness area machines are very clean, but the jacuzzi, pool, men's shower are deteriorating, over used and generally unclean. Paper towels and q-tips are always on the floor. The grout in the showers is black with missing faucets and shower heads. Today, I encountered a new low with the smell of urine in the shower. No response from management on this, too busy signing up new clients.
To anyone who has been rooked by JK Harris! You need to take them to court! You need to fight for your money back. Type JK Harris into your browser and you will see the BBB reports..over 854 complaints filed with them against JK Harris and then the other sites...and on one of those sites it tells you how to take them to court and exactly what to do, what to write, what to say. We alll need to get them to pay us all back. They are stealing money from people who are disabled, too, the elderly, too. And any compliments that I have read...well, let's say JK Harris probably wrote them and there are way more complaints about them, so what does that say?:( So sad. And yet, we are another victim of theirs, but no more..fight them!
I purchased the Roomba Discovery by irobot about 11 months ago. For some unknown reason the product has stopped functioning - does not pick up dirt and jumps all over the place. I've tried to reach irobot Customer Service for over two weeks now. I have spent countless hours on hold waiting for the next available rep. I have sent emails through their customer service web site, even threatening a complaint with the Attorney General. As of today no one has responded to my emails. I've tried selecting the prompt that allows me to order a new product and have been put on hold and then subsequently disconnected. As I'm writing this complaint I have been on hold for 45 minutes.
So I got this letter in the mail today from Canada. Inside was a check for 3,000$ and a letter claiming I had won 52,000. I figured it was fake but the check looked extremely authentic. I called the number and they were closed, so I went online to investigate the company and found this great site. It seems everybody is winning big these days!
I figured it was too good to be true, but it felt good to hold a "real" check in my name for 3,000 clams. This one is the best scheme I have seen yet.
Evil eBay scammer. They did not respond to repeated emails or calls a month after they recieved payment.
Since it was a small purchase, eBay wouldn't do anything to help in the dispute process.
Had to file a report with the US Postal Inspection Service in order to get any results.
Things I've learned from dealing with this eBay scammer: Look up their home number on 411.com. File a report online with the Postal Inspectors. Forward abusive emails to eBay.
Was their browser ordering address https://www...?
Or was it http://www...?
The "https" means a SECURE site. "http" is NOT a secure site.
In other words, did you use a non-secure site (no https) thereby making your information non-secure, or did they (apparently) loose/sell/whatever your info? And how did you determine that "Lids.com" is the source of your problem?
