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Valerie

US
Registration date: Apr 03, 2009
715 helpful votes

Valerie’s comments

Nov 11, 2008
6:01 am EST
A note for all taxpayers who have been victim to Capital One abuse in lending, we're giving them 3.5 billion in funds they DO NOT even need, to aid their shareholders finacial security. Tell your representative do NOT give Captal One unneeded cash from taxpayer funds. They do not give such breaks to their customers even in crisis, and it will not likely help any of their customers in any way.
Initially, I opted for the trial period to try the product 2-Slim Down. After the trial period ended they have been sending me the the 2-Day Slim Down product and charging my credit card for $58.93. I have left several messages to their phone number which is the only way they provide to contact them but they have not returned my calls and continue to send the product. I want them to stop immediately sending me the 2-day Slim Down product because it does not work. It's a rip off, because I have tried the product and I have not seen any weight loss. PLEASE STOP SENDING THE PRODUCT AND CHARGING MY CREDIT CARD FOR $58.93 TODAY.
BB&T preys on its customers. They purposely post debits before credits although they are aware that there are credits to be posted to create overdrafts. My payroll check is deposited every other Thursday night, and the are aware of the amount before I am. It is nothing less than criminal to charge overdrafts just for the sake of fattening their pockets.

I originally banked with Bank of Louisville before it was bought out by BB&T. I loved the customer-friendly service I received at Bank of Louisville. Since bought out by BB&T, I've had nothing but trouble. I spoke with an officer the local BB&T after completing a survey and complaining about the unethical overdraft practices. She basically said to get over it because that was the policy.

I informed her that I would be closing my accounts with BB&T, and all she could do was warn me that all banks were implementing the same policy. That let me know that she knew that it was unethical, but because others were doing it, right or wrong, BB&T would follow suit.
Nov 11, 2008
12:30 pm EST
Ordered item on Oct. 12, my account was debited on Oct.14 it is know Nov. 4 and have not received item. I have not received an email from this company after been emailed many times. I would just like to have a tracking number. Could not find a phone number for this company. This makes it very hard to get in contact with this company and when they don't response to your emails it very irritating.
Nov 11, 2008
12:41 pm EST
I ordered this product and THANK GOODNESS I googled information about it afterwards. The phone number is fake. They say they will ship you the Acai Berry Supreme free trial within a couple of weeks but they never do. Then, under their terms & conditions, they say they will begin charging your card over $100 a month for the product unless you cancel. It's impossible to cancel.

I had to cancel my cc and was lucky enough to get that done before they began charging me for bottles of something they never send.

Please avoid this site and I'm sure there are many more like it! Be careful!
Nov 11, 2008
1:14 pm EST
This company mislead me and charged my bank account before the trial was over. I returned the product to the above address and they did not refund me and I am unable to reach them by phone, I keep getting disconnected after holding for several minutes.
Nov 11, 2008
1:32 pm EST
I have tried to get this company and can not get them. I can not get to the wed sit to get on and can not get a hold of them. Have no phone number. I want to get my money back now. They are a rip off.
Nov 11, 2008
1:39 pm EST
$11.89 charge appears on account from Pioneer Media, LLC.. I emailed First Citizens Bank for an explanation of the charge. They responded and advised me to google the name of the co. and(for me) to ask them for a refund. Way to go First Citizens, big help.

Anyway, their solution was to disable my account and send me new card that should arrive in 7 to 10 days. Again, thanks for the assist. As far as, Pioneer Media, LLC. I'm sure it's probably some lame foreign criminal organization. God forbid they should actually do something legitimate!
Nov 11, 2008
2:02 pm EST
On October2, 2008, I went online and found this seller on pricegrabber.com. Although it was not the lowest priced seller-it supposedly had a good seller rating and so I ordered a JVC camcorder. I received a call the next day from a Marc/Mike who asked to confirm my shipping address and he offered me a 'deal' on additional battery and charger for $99.

I declined and so my credit card was billed for just the price of the camcorder. I opted for free 10-14 day shipping. Well, more than 20 Business days later, I still have not received any delivery of the product. I have made multiple attempts to contact them by phone, E-mail and through the website but no reply/call back at all.

Since I cannot reach them/him at all, I have opened a case with my credit card company to investigate but in the meantime, I am left with no camcorder to use for my 3 kids. Stay away from this seller. It is November4, 2008 and still no contact from the seller and still no delivery of the product.
Nov 11, 2008
2:06 pm EST
I ordered one magazine from the company and never received any issues. I filed a complaint to Richmond BBB (web site: Richmond.bbb.org), and they got my money back.
I ordered the product after seeing the ad on Facebook or MySpace. It took almost two weeks to receive the product and the product did not work after one week. I called to cancel the order and return the product per my trial offer agreement. The number was disconnected.
This company went into my checking account, without permission and i would like something done about it.
Nov 11, 2008
2:16 pm EST
Hughes has the worst customer service imaginable. First, when Hughes bought out Direcway, the amount of time and frustration required to get the system switch over was a complete nightmare. You would think that they would do what they need to do, and your account would be functional. Instead, customers were provided with a very technical and time consuming process, that was not clear, to make the switch. After going through that I thought I was through the worst.

But now, after having to move my satellite, I was informed that the old modem somehow couldn't be reconfigured. They did offer to provide a modem at no charge. However, it has cost $125.00 so far for the tech people to readjust the signal. That was even acceptable. But somehow, during the move and the customer service calls, the billing information was somehow messed up. I wasn't aware of this at all until I started to get a 'redirected website' from hughes. Everytime I logged on I got a message stating that I would have my internet redirected to Hughes until I paid a past due amount.

Not knowing that the billing info had been messed up, I of course called them to confirm that this wasn't some sort of phishing to get my credit card info. 40 minutes of talking to the customer service folks, being transferred to wrong parties, etc, being told the wrong thing, they finally advised that the past due was the $125.00 for site service plus the next month's bill. No one could ever tell me how the credit card info with incorrect billing address became incorrect.

After finding the invoice myself on hughes net (that's another ordeal - you've always got to have the extra information, no such thing as just logging in) I decided to pay it and get on with the service, even though technically it was incorrect - they billed me for the next month and why I have no idea. Was this close to changing to Wild Blue, but hated to start a new hassle. So, paid the bill - guess what, when signing on to the internet still being redirected. takes up to 4 hours to have the redirected pages stopped. I found this out only after calling, chating, etc. Hughes never tells you anything up front. The customer service is all outsourced overseas - apparently the Phillipines, so conversing is doubly hard.

To sum it up - if you are thinking of Hughes, use Wild Blue instead. They're customer service is all housed in US (I called to confirm). Otherwise, if there is ever ANY problem, you'll be spending hours of your precious time wasted. I feel that they owe me $$ for the time.
Nov 11, 2008
2:34 pm EST
Never received the CD. Found nowhere at their website to enter my login name or password to even try out the service. Thought I'd just lost the $1.98 shipping for the CD. Not so; now have a charge for $69.95 for a service I would not have paid for and cannot use. Calling them was pointless; they're so sorry but 'those are the terms and conditions'.

They offered a replacement CD and 2 free months of access to their site. And that would be beneficial how? As the other poster stated, if it sounded too good to be true... I see that there are a great number of people who have been ripped off by this group.
Nov 11, 2008
2:36 pm EST
So I took the advice of my friends and family to give Ikea a try (a lot of them are from California and they swear by the place) so I figured I would brave the big blue and yellow monstrosity with bravery in mind and an appetite for a good deal when I was in the market for a new desk. I'll let the uber-hip sheik interior pass without reprimand as the real problem was when I bought my desk and finally carted it back home, it was missing half the screws. So I carted the darned thing back to the store and the customer service simply shrugged their shoulders. Literally, it was nothing more than that. So I've written to corporate. This is truly unacceptable.

What am I going to do with a half allotment of wonky screws, a few pieces of polished wood and an Allen wrench? Good riddance. If you do shop there make sure you check that everything is in the package as promised.
Nov 12, 2008
5:10 am EST
I signed up with Hargrave and Associates in June of this year and was suppose to stay in the program for 6 months for the amt of 250.00. At the end of my 6 months I was to have my negative info removed off my credit and they were going to send me my credit scores showing the outcome. I have been trying to contact this company now for the past month. At first it would just hang up on me and now, the number is no longer in service. I thought that the company was legal seeing that they sent me a contract and everything which I made copies of which they have broken! I am at least wanting them to refund me half of my money back. My credit is still the same and none of what they said happened.
Nov 12, 2008
5:21 am EST
The above company withdrew $99.00 from my checking account unauthorized and with a fake check. This company may have been linked to a cash advance web site I was looking into and passed over but I did not authorize the money to be withdrawn.
Nov 12, 2008
5:28 am EST
I purchased a Homelite gas blower on June 9, 2008. I only used it a few times, but it was always hard to start and didn't seem to have much power. I finally took it back to the store when it wouldn't start at all in the early part of August. I figured it would have at least a ninety day warranty and that I could exchange it for another Homelite (maybe one that actually worked).

After waiting in line at the 'returns' area, and after discussing my plight with the 'returns person', he made a call and said he had been informed by the manager that I would have to have my blower serviced as I had had it over 30 days. I unhappily walked over to the 'service' lane, just in time to see the 'service' person walk off from behind the counter into the store, without so much as a glance, let alone a word, in my direction. By this time I am starting to feel a little put upon. A young lady then comes out of the office behind the counter and asks me if I've been helped. I told her no, I had not, and explained to her that I needed to get the defective blower I had purchased form them fixed. She said that the 'service' person wasn't there right now, but that she could give me the paperwork I would need to fill out.

Have way through the paperwork there is a statement that reads something to the effect of ' I acknowledge that I will pay such and such a fee for diagnostic service...'. When I read this, I asked to see a manager. No way in the world I am paying for them to look at their defective equipment. The 'manager', who was apparently ' on loan' from another store, told me that if it turned out to be Homelite's problem I wouldn't be charged. He said that if, for instance, the fuel had been mixed improperly, then I would have to pay. I told him that I'd been mixing fuel for longer than he'd been able to spell it and that I was sure that was not the problem.

Anyway, I finished filling out their form and proceeded to wait for someone, anyone, to come back to the counter. But, as is usually the case at this store, when you need help, you can't find anyone. After 20 minutes, I left the blower, (with gas still in the tank), in the box on the counter with the paperwork and the pen I had borrowed on top, and left the store. Believe me when I say that I had to fight the urge to impale the paperwork to the box with their pen!

After not hearing from them for over 3 weeks, I went back to the store to check the status of my blower. I gave the 'service' lady my phone # and she made a call. She then said she had to wait for their person to call her back. When that call finally came, the person at the 'repair' shop said they didn't have my blower, nor any Homelite blower at their facility. She repeated this to me the same way you'd tell a 5 year old that his shoes are not under the sofa. I asked her ' So, what do I do now'? She said ' I'm not trying to argue with you sir'. Argue? I had only asked a simple question, and under the circumstances, I figured that was the only kind she'd be able to answer. I asked to see a manager. 20 minutes later, a very hesitant and disinterested looking person came over and once again I reviewed the events. He asked if I'd dropped it off 'during the hurricane'. To my knowledge, San Antonio hasn't experienced a hurricane in the last 30 years (if ever), so I told him 'no'. He said he would 'go in the back' and take a look. 2o minutes later he was back, and still no blower. Then I was quizzed as to the date and time that I brought it in, as if maybe I was making this all up and just looking for a free blower. I told him to have his loss prevention people look back at their cameras so they could pinpoint the date and time and maybe see where my blower had gone and he replied 'oh, they won't do that, that's not their job'.

In closing, I have learned that customer service is non-existent at Home Depot, and that it's 'not their job'. For $107.00 they have lost a customer for life because they will not only Not Go The Extra Mile, they won't even take the first freaking step!
Nov 12, 2008
8:51 am EST
I entered a verbal contract wit Matt to do sales for his company. We were to maintain all the customer service and all the billing. we sold approximately 40-50 orders for him. Our agreement was we were to split the residual income from these sales 50/50. After severing our ties with Matt due to his flakey behavior and inconsistency on the price he was going to charge us to optimize, (he saw the amount of sales our company was making and tried to up the price we originally agreed to.) he refused to give me my residual for the sales that we made. He is a total lir nd jerk... Please don't believe a word he says... You came to [redacted] for a reason so follow you first mind and don't do business with this jerk...
Nov 12, 2008
9:11 am EST
I was online looking up a website and found a website for a free personality profile. In the process I was asked for my cell Phone number. I started getting all these text messages. In order to get the results of the profile I had to enter a pinn number which was texted to me. You are unaware you are subscribing to this service. You think you are getting your personality profile emailed to you. I was signing up for this service when you think you are getting your personality profile sent to you. I called Predicto and questioned them about the charges and how this site works. Predicto says you visited the site and entered your pinn number. That is not true. You are directly taken to the site thinking it's the next step to getting your personality profile emailed to you. You did think you were signing up for a service so you were not looking for disclaimers. This is such a scam. Never enter your phone numbers for anything. They can automatically charge you.
Nov 12, 2008
9:14 am EST
I ordered 4 dvds from this place and was supposed to receive them within a few days. After about two weeks, I began emailing them wanting to know when to expect them. I never received a response... EVER. I emailed them so many times that I lost count. When I got the credit card bill a month later with nothing to show for the charge, then I really got mad. There was a phone number listed and when we called it, the answering machine picked up and said 'leave you name and number' and that was it! That's when I knew for sure that I had been had. I immediately called my credit card company and filed a dispute. It made me so mad that I actually fell for such a scam. It will never happen again!
Nov 12, 2008
9:16 am EST
Dry Clean Super Center, Dallas, TX lost an item of mine and offered no payment or refund of cleaning service. So, not only am I out for the cost of the item but also for cleaning it. After they lost the item, I was clearly upset. The owner then became enraged and began being rude to me, told me he wasn't paying for anything, tried to give me someone else's item, called me a liar, and threatened me. He tried to make me feel like I did something wrong. Because he was so threatening, I had to call the police and seek advice. He also told me that 'items get lost all the time.'

Please be aware of this business and if you value your clothes and do not want to get threatened, do not use this cleaners. It's appalling that they can treat people like this and get away with it!

I will be taking them to Small Claim's Court to file a lawsuit to retrieve money for the item that was lost. So, if anyone wants to take this case, please contact me.
Nov 12, 2008
9:17 am EST
Matt Boyd just got me at a vulnerable time, my husband had passed away and I just wanted to sell the time-share. Money was short. He threw numbers at me in regards to renting the banked weeks and of course he had me believing that would happen tomorrow!

I admit I was gullible but not worth over $3000
My wife purchased an LCD TV and gave it to me as a gift (Scott LCT37SHA). Do not buy one for an enemy. After a week it turned into a radio. To their credit Radio Shack replaced it without a bit of trouble.. They should have given me a refund though. After a year they no longer carry the brand.. Gee I wonder why... At the end of the 1st year the remote went out and it cost me about 100bucks to replace it... I know, I'm a sucker... Now the replacement TV cuts off after operating for 30 minutes. Yeah you can turn it back on but it'll turn right back off after 5 minutes until you get so frustrated you just go to another room...

Glad I never mounted this sucker on the wall! I'm now awaiting a response to an e-Mail I sent to the company... Wanna bet they tell me tough luck...

Do not patronize Radion Shack/Akai/Scott products until they come clean...
I don't know what type of company it is. I just noticed monthly withdrawals that I did not authorize. When I called to cancel, I could not understand what the heck she was saying.