I'm so sorry for all these people who were ripped off. I was also ripped off by another company fairly...
If you buy a CD or a book from SMARTSAVINGCENTER.COM, they operate through AMAZON.COM, the company will use your personal information and your bank account to sign you up against your will for a 29.99 dollars monthly membership fee. You will not realize it until you check your bank account and see the charges. When you contact the center to dispute the charge they will try to convince you that you did sign up for this membership although you didn't. It is a total scam. I called and called to dispute the charges and the best I could get from them to take off one of the three monthly payments they had already charged me. It is a very dishonest scam. Other consumers have contacted Amazon to complain and were told that it was not their problem. I still feel that they should check the integrity of the merchants they allow on their sites.
I ordered a book from hotbooks.com in november 2008, put the charge on my debit card. Didn't think anything more about it till i went to balance my checking account online as always. Discovered an unauthorized charge of $29. 95! I called the company and was told that i authorized this charge as a membership in smart savings. I told them i did no such thing and i wanted it removed and my money returned. They weren't thrilled about giving me my money back, until i got irate. Then i was told i would no longer receive savings and that my money for this membership would be refunded in 10 - 14 days. So once again today february 15, 2009 another unauthorized charge was done this time for $1. 00. I once again called them and was told this was my membership charge again! This time i was screaming mad, it takes a lot to rile me. In my personal opinion only a $1. 00 was charged to my account to see if i was paying attention and then who knows what would happen after that. What is up with these people. I will never ever go back to hotbooks.com, haven't since november 2008. Please be extremely wary of hotbooks.com and this company calling themselves smart savings. I demanded that they take my debit card out of there system and was told it was done but. . . I don't trust them at all.
I have no idea what state they are in. I ordered a book for $18.00 and gave them my credit card number. When it appeared on my statement the total was $29.00. I am outraged to know that when you order something they automatically enroll you in their program, but to add insult to injury, they CHARGE you for it. Can I get my money back? Can I get my credit card information back from them? Do I need to put a hold on any payments that come in? By the way, I never even got the book I ordered in the first place. I think you should alert consumers about this company's deceptive practices. Thank you. Lori Garrigus [protected], l.[protected]@yahoo.com