PrintPlace
reviews and complaints

As a long-time customer of PrintPlace, I can confidently say that their exceptional quality and service have never failed to impress me. The boxes I recently designed and ordered for my business were not only delivered promptly but also exceeded my expectations in terms of aesthetics and functionality. The team at PrintPlace truly understands how to bring a vision to life with precision and care. Their attention to detail and commitment to customer satisfaction make them a top choice for all printing needs. I highly recommend PrintPlace for anyone seeking professional printing services that go above and beyond.

The process to order online was straightforward and I did have a little trouble but online chat helped me through it. The colors were vivid and the quality was great. Delivery was quick too. I would use this company again.

Print Place, has been on point with all of our project, and have gone above and beyond when the shipping schedule was tight. Easy to loaded content to and have a template for every project in whatever software you are using.

I've ordered from PrintPlace numerous times. Excellent selection of products, superb assistance getting the desired design, and beautiful and accurate printing. Fast delivery, and very reasonable prices. This is The Place for On-line Printing!

Their website tools are very good. Sometimes I get lost in it but I usually can get back to where I need to be. I have been using them for over 10 years with the best results and customer service when I make a mistake and need it corrected after I have submitted for printing.

I ordered 500 double sided bookmarks to gift to students and teachers for Read Across America Day. I designed my bookmark in another software and uploaded it. I ended up needed PrintPlace help to resize my design so it wouldn't get cut off and the designers helped quickly. I approved the proof and received shipment very quickly a week later. Very satisfied!

I put in an order for a placard/stand from PrintPlace back on July 24th of this year, but unfortunately it never seemed to arrive. I reached out to them on two separate occasions in writing to ask about the status of my order, yet I've received no reply whatsoever from the company. This is a real shame, as it's a very poor way for an organization to conduct its business.

I even tried to contact their support team by email, and included a photo of my receipt to give them some more information to work with, but I still haven't heard anything back. It's hard to understand why they'd leave a customer hanging like this - after all, don't they want us to be happy with the products and services we're paying for?

Based on my own experience, I'd highly recommend that you do *notbuy anything from PrintPlace. All you'll be doing is sending them your money and not receiving anything in return. It's possible that some other reviewers may have had better experiences with this company, but I'm of the opinion that they probably wrote those comments because they're friends or family of PrintPlace employees rather than genuine customers.

Recently made a serious purchase on PrintPlace for some menus required for an upcoming event. Decided to pay extra for a 1-day shipping service, hoping to receive the goods by the 24th of February. Unfortunately, it's the 26th, and there are still no signs of the order anywhere. Distressingly, the representatives at PrintPlace informed me that DHL, who is responsible for the delivery, cannot be contacted on Saturdays. What's more, I received word from DHL yesterday that promised me that the order would have been delivered to me by end of the day, which as it turned out, was a blatant lie.
As a result of all of these inconveniences, the menus, which were exclusively ordered for the occasion happening tomorrow, Sunday, may never make it on time. On the brighter side, the PrintPlace team sounded truly apologetic and sympathetic, attempting to ease my worries over the prolonged delay.

I gotta tell ya, I ain't too thrilled with my experience with PrintPlace. I was lookin' for a good ol' plaque and desk stand, and their site said it'd only take 3-4 days to make and ship. Well, here we are a whole week later and that order ain't shipped yet. I done emailed them twice, through their website and regular ol' email, and ain't gotten no response. I needed this thing as a birthday gift on the 13th, and they still ain't gotten it out the door. I reckon they shoulda had enough time to make and ship it by now. Ain't too happy with this whole situation, ya know?

We've recently used PrintPlace for our non-profit organizations' printing needs, and we can confidently say that they are a reliable option. They consistently deliver quality work, and their customer service team is always quick to respond if any issues arise. We specifically appreciate the excellent value for our money.

Printing in bulk is always a tricky task, especially when distributing materials to various locations. However, we never have to worry about PrintPlace's attention to detail when producing our rack cards. They take special care and ensure that each and every card is up to our standards. For a non-profit organization like ours, this is an essential factor to consider when choosing a printing service provider.

On the rare occasion that we have experienced any issues, PrintPlace's customer service team has been quick to resolve and rectify the problem. It's comforting to know that we have that support and help when needed.

Overall, we highly recommend PrintPlace for their quality work, attentive customer service, and great value for the dollar. With a range of printing services and options available, it's a no-brainer for us to continue using their reliable services for our organization's printing needs.

So, I wanted to get myself a nice plaque from PrintPlace (printplace.com), and I gotta say, I was really excited about it! I placed the order for the plaque and an extra piece to stand it up on 9/5, and the folks at customer service told me that it would take about 2-4 days to process and 3-5 to be delivered through USPS, which would mean that I should be getting it within 5-9 days of placing the order.

Well, my excitement turned to disappointment when, despite them having charged my account already, I didn't get any tracking info. And to top it off, it's been 9 days since I ordered and it hasn't even shipped yet?! That's way longer than I was told it would take! And to make matters worse, I still haven't heard back from customer support after emailing them a couple of times to figure out what's going on.

I'm really hoping that PrintPlace can get their act together and get me my product soon, because I'm starting to get frustrated with the whole process. I mean, I understand that mistakes can happen and things can get delayed, but it would be nice to have some communication and updates from them, especially since they've already charged me for the product.

Overall, I'm disappointed in my experience with PrintPlace so far. I really hope that they can make it up to me by getting me my order and providing better customer support in the future.

My experience with PrintPlace was absolutely terrible. I had placed an order with them and realized I needed to change a few words on it. I reached out to their customer service team and was told that it was already in printing, which I found hard to believe because it had only been a few minutes since I placed the order. Furthermore, I was informed that it would not be shipped for another three weeks, which made me even more suspicious of their claim that the order was already in production.

When I asked if it was possible to stop the printing process and correct the order, I was informed that it could be done but I would have to reorder and pay the full amount again. This was completely unacceptable to me. I then requested to cancel the order and receive a full refund, but was informed that they would only provide a partial refund. I was outraged by their conduct and felt like they were trying to rip me off.

In my opinion, PrintPlace is a dishonest company with bad people working for it. They do not care about their customers and are only interested in making money. I would strongly advise anyone thinking of using their services to look elsewhere. The customer service is terrible, the prices are unreasonable, and the quality of their products is subpar. Do yourself a favor and avoid this company at all costs.

I have had the experience of using Print Place since 2008, but, lately, it has not been going well for me. I figured it might have something to do with the pandemic, but it turns out that their service quality has just decreased. From using the wrong files as proofs to making incorrect adjustments or assuming changes that were not necessary, Print Place has dropped the ball numerous times. The customer service, which was once great, has gone downhill tremendously. They are now TERRIBLE! I have had issues with several orders, including banners, menus, flyers, business cards, and postcards, which have all been messed up in the last few years. Print Place has been cutting my orders incorrectly, using wrong proofs, and printing on shoddy quality paper and banners. It's so disappointing to see a company that was once great deteriorate like this. Despite being a loyal customer for so long, I have decided to do my last job with this company. It's such a shame that they have let the quality of their service dwindle like this.

I have recently had an experience with PrintPlace, also known as PrintPlace.com, and to my dismay, it was not a positive one. As someone who has been in the print publishing industry for 27 years, I have published hundreds of luxury home magazines and have been in charge of managing the printing process. So, when I needed to print some real estate brochures, I decided to go with PrintPlace. However, it turned out to be one of the worst decisions I have ever made.

The first issue I encountered was the poor quality of the printing job. The brochures were so dark that the black ink looked like it was way too dark. It was clearly not a professional job and I was extremely disappointed with the end result. I then spent over an hour on the phone with their customer support team, hoping that they could remedy the issue. However, their response was anything but helpful.

After lengthy discussions with the customer support team, they finally agreed to reprint the brochures the next day. However, to my surprise, the next day a customer service representative contacted me and informed me that they would not reprint the brochures. This decision really took me aback, as it was completely against their previous statement.

To my complete disappointment and frustration, they ended up stealing $395 from me. As I couldn't use the substandard print job, I had to get the brochures printed from somewhere else for my customer. This was definitely not the service I thought I would be getting from a reputed printing company like PrintPlace.

In conclusion, I would advise everyone to stay away from PrintPlace. Their customer service is almost non-existent and their printing quality is terrible. It is better to look for another printing company that values customer satisfaction and provides good quality printing services.

Yo, I gotta give my two cents on PrintPlace. I was excited to order corrugated boxes from them on March 7th and customize it with full color on the outside and plain on the inside. I even picked a printing turn around time of 10 days. But ya know what? Today is March 22nd and my package hasn't even shipped yet! Can you believe that?

So, I was just trying to get some answers and called them up on Sunday, March 19th. But, the agent knew nothing and couldn't give me a definite answer. I called them again yesterday on March 22nd and they said it would be shipped today. But today, the agent told me that my package will ship between Friday March 24th thru Monday March 27th! WTH! That's more than 20 days since I put my order in.

It's like they don't even care if they give you the runaround and don't value your schedule at all. What's more is that I ordered a proof of 1 box - it arrived in 7 days. Because my bulk order of 100+ boxes was taking forever I ordered a second box just to take some pictures for my website...and it arrived promptly too. But how come my bulk order can't be shipped out just like the proofs?

And the phone agents are a whole nother story. They're like, combative and couldn't answer my questions most of the time. They just keep on asking me to repeat my concerns and paraphrase what I said to make it look like they understood. It's like they're just winging it. How frustrating!

Don't even try to reply with your fancy excuses, Print Place - I've got it all written down by every agent I talked to. Just as a fair warning to you all, it might be better to get your printing done elsewhere. Don't make the same mistake as I did - and don't forget, I gave you the heads up!

I recently placed an order with PrintPlace for some labels that were intended for a special charity event, where we planned to feed our hardworking healthcare workers. Unfortunately, my experience with this company was nothing short of terrible and I would not recommend them to anyone.

I placed my order on the 23rd of April and received a call from them on April 27th. At this point, they informed me that my order would be delivered on May 1st, which was a day later than my event was scheduled to take place. I became quite concerned, and I asked if they could make changes to the shipping to ensure that my order would arrive in time. However, the person I spoke to on the phone told me that they were unable to help me with this and suggested that I call their customer service line.

I immediately called the customer service number and was immediately put on hold for 17 minutes, which was quite frustrating. When I finally spoke to someone, I swear it was the same person who had contacted me earlier. After explaining my situation, I was informed that my order might not arrive in time for the event. Since this was unacceptable, I asked if it could be expedited or canceled, but they told me it was already done and could not be canceled. I decided to request faster shipping, and they agreed to call back with the relevant info within 1-2 hours. However, they failed to do so and I had to call them again later that day. When I asked about the status of the order, they said it wasn't made yet, but they could send it overnight via FedEx, which was quite expensive. When I inquired about the high cost of shipping and asked if I could speak to a manager, they told me someone would call me in 1-2 hours, but again, they failed to do so.

As a result of this terrible experience, I was left in a difficult situation. My order will not arrive on time, and I will be left with useless labels. What's worse, this was for a charity event to feed our hardworking healthcare workers, and it was supposed to be a nice gesture of thanks from our team.

Overall, I would not recommend PrintPlace to anyone, based on my terrible experience. It was the worst experience I have ever had with a print company, and I was left feeling frustrated and disappointed. Although I use print companies for business needs all the time and have never had any issues, I will definitely never use this company again and will caution my colleagues and friends to do the same.

This company is also known as PrintPlace. I am a luxury home photographer with a background of 27 years of experience in print publishing. I have published hundreds of luxury home magazines and managed the printing. I sent a real estate brochure to PrintPlace and the did a horrible job of printing. The brochures were so dark and black ink was way too dark. I spent over an hour on the phone with customer support, they told me that they would re-print the brochures and the next day a customer service rep came back and said they would not re-print the brochures... they stole $395 dolloars from me basically because now I have to have the brochures re-printed somewhere else for my customer... horrible company with terrible customer service and the printing they do is awful. Don't order anything from them.

I placed an order for corrugated boxes on March 7th. Full color on the outside and plain on the inside. The site had me choose a printing turn around time and I chose 10 days, today is March 22nd and my item still has not shipped.

When I called on Sunday March 19th, the agent advised me that my item would ship on Monday March 20th. Yesterday March 22nd the agent advised me that my item would ship today. Now today an agent advised me that my item will ship between Friday March 24th thru Monday March 27th. A full 20+ days after placing my order.

Print Place will accept your order and promise you anything, then take their time delivering your product without any consideration for your schedule. I ordered a proof of 1 box and it arrived in 7 days. Since my order was taking so long I ordered a second proof box to take pictures for our website and it too arrive promptly. But my bulk order of 100+ boxes of the same size and design miraculously cannot ship.

And don't even get me started on the phone agents. They're combative and far from knowledgeable. All they do is paraphrase your statements/questions to pretend like they understand your question. The agents literally make things up as they go along.

Print Place don't even reply with your non-sense because I had each agent e-mail me the ship date they told me for proof.

If you are reading this, go elsewhere. Don't say that you were not warned.

I ordered from PrintPlace a few months back and they took my money right away. However, I haven't received any email confirmation or the product that I ordered even after three months. It's starting to feel like a scam!

I was really disappointed because I had high hopes for PrintPlace. I've heard good things about their quality prints and I was excited to try them out for myself. But after this experience, I'm not sure if I'll ever order from them again.

It's frustrating because I've tried reaching out to customer service multiple times and haven't received a response yet. I just want to know what happened to my order or at least get my money back.

I'm not the only one who has had a bad experience with PrintPlace. I've read other reviews about delayed or missing orders. It's a shame because they could've been a great printing company if only they improved their customer service and delivery times.

Overall, I don't recommend PrintPlace. There are other printing companies out there that offer better service and faster delivery. Don't waste your time and money on PrintPlace.

I was super excited to use PrintPlace for my special project to surprise my wife for our anniversary. I decided to go the extra mile and pay for express shipping to ensure that it would arrive in time. Unfortunately, it's been a while and I'm still waiting for my project to arrive. I can't help but feel disappointed in the service I've received.

Feeling quite frustrated, I reached out to see if I could get a refund since the express shipping clearly wasn't worth the extra money. However, the customer service team said I couldn't get a refund even though it was their mistake. This really upset me - I'm not sure if I'll ever use their service again.

Overall, I would suggest looking elsewhere if you need something printed quickly and efficiently. PrintPlace seems to be unreliable and unwilling to take responsibility for their mistakes.

PrintPlace has been a bit of a headache to me. Trying to work things out with their customer service hasn't been smooth sailing. Their customer service isn't based in the US, so it can take quite a while to get a reply back from them - we're talking days, people!

I've experienced a pile of grammar and spelling mistakes that really make it tough to get my message across to them. Plus, their back and forth communication takes way longer than it should, making it really difficult and frustrating to get anything done.

But hey, their prices are pretty cheap, so I guess you get what you pay for. Just don't expect it to come easy. I'm definitely not going to recommend them to anybody I know - unless they're in dire need of cheap printing services and have an abundance of patience!

I had a really frustrating experience with PrintPlace when I tried to place an order (#***). I wanted to get a placard made for my upcoming wedding anniversary, and I sent them a few emails with the specifics of what I wanted to have printed on it. But to my utter dismay, I never got any response from them. I don't know what happened there, but it left me feeling really upset and ignored.

To make matters worse, I also reached out to them about the shipment date. I needed to receive the placard by August 14th (that's the date of my anniversary, after all!), so I wanted to make sure it was going to arrive on time. But unfortunately, I never got a response to that message either. This really felt like a slap in the face, especially since I had already paid for the order online.

I'm so upset about this whole situation that I'm considering reporting PrintPlace to the Better Business Bureau (BBB). I mean, as a paying customer, I don't think it's too much to ask for a simple response to my emails, let alone a little consideration for when I need the order by. This whole experience has left me feeling soured on PrintPlace, and I won't be using them again in the future.

So, I ordered a plaque from PrintPlace on August 30th. Now, I'm not the most patient person in the world, so I decided to pay extra for express 3-5 day shipping. I mean, who wants to wait, right? Unfortunately, here we are on September 10th and there's still no sign of my package being shipped. Not a single update. Nothing.

I tried to get in touch with the company to ask for a refund, but no one seems to be answering me. I mean, I get it, everyone's busy. But come on, is it really too much to ask for a response?! It's like they just took my money and disappeared. No customer service, no follow-up, nothing.

I spent almost $50 on this order, too. I could have used that money for something else. Anything else. Food, clothes, a night out with friends. But no, I had to go and spend it on a company that doesn't seem to care about their customers at all.

So, to anyone thinking about ordering from PrintPlace, I suggest you think twice. Maybe three times. Don't make the same mistake I did. Trust me, you'll just be left disappointed.

Sheesh, I gotta say that I had a really rough time with PrintPlace. I put in an order for some prints a whole month ago and still haven't gotten anything. And when I tried to get a refund, they just kept telling me "I'm sorry" like that was gonna make a difference. It feels like they don't care about their customers at all. What's the point of offering a 3 day turnaround if you're not actually gonna follow through on it? I wish I had gone with a different company, one that actually values their customers' time and money.

So listen up, folks. I recently tried to use PrintPlace.com for my printing needs, and let me tell you, it was quite the experience. To start, the customer service was absolutely dreadful. I mean, REALLY bad. They sent me the wrong package on my wedding anniversary, which was just plain unacceptable. It took a whole TWO WEEKS to get it sorted out, and even then, they didn't seem all that concerned with making it right.

When I suggested that I deserved some kind of compensation for the inconvenience, they basically told me to get lost. Can you believe it? I don't think I've ever been treated so poorly by a company before. I mean, if you're going to do business, you should at least try to do it right.

So, needless to say, I won't be using PrintPlace.com again anytime soon. And I highly advise you to stay away as well. Find a company that actually cares about its customers and the quality of its service, because this one certainly doesn't.

I placed an order with PrintPlace (printplace.com) on August 19th. It has been already 9 days, and my order has not even made it to the shipping stage. They specified that processing time is 1-2 business days and shipping takes 3-5 business days. But what a joke! I am yet to receive any update on my order. It is very disappointing as I was expecting to have the prints by now.

I tried contacting their customer support service to get a status update on my order, but unfortunately, I have not received any response. I am very frustrated as I have paid for the order in advance, and they are taking forever to fulfill my request.

Moreover, I requested a refund a week ago as I am not satisfied with their service, but they told me that they can't refund my payment. This is unacceptable. I would never do business with this company again.

Overall, if you are looking for fast, reliable service from a printing company, I would not recommend PrintPlace (printplace.com). They have not fulfilled my order, and I am out of money with no solution to my problem.