PrintPlace’s earns a 2.3-star rating from 5 reviews and 10 complaints, showing that the majority of customers are somewhat dissatisfied with printing services.
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Love my bookmarks!
The process to order online was straightforward and I did have a little trouble but online chat helped me through it. The colors were vivid and the quality was great. Delivery was quick too. I would use this company again.
Great Quality, Awesome Shipping!
Print Place, has been on point with all of our project, and have gone above and beyond when the shipping schedule was tight. Easy to loaded content to and have a template for every project in whatever software you are using.
Excellent service and quality
I've ordered from PrintPlace numerous times. Excellent selection of products, superb assistance getting the desired design, and beautiful and accurate printing. Fast delivery, and very reasonable prices. This is The Place for On-line Printing!
Best price on the market
Their website tools are very good. Sometimes I get lost in it but I usually can get back to where I need to be. I have been using them for over 10 years with the best results and customer service when I make a mistake and need it corrected after I have submitted for printing.
Easy and great quality
I ordered 500 double sided bookmarks to gift to students and teachers for Read Across America Day. I designed my bookmark in another software and uploaded it. I ended up needed PrintPlace help to resize my design so it wouldn't get cut off and the designers helped quickly. I approved the proof and received shipment very quickly a week later. Very satisfied!
PrintPlace Complaints 10
Horrible printing
This company is also known as PrintPlace. I am a luxury home photographer with a background of 27 years of experience in print publishing. I have published hundreds of luxury home magazines and managed the printing. I sent a real estate brochure to PrintPlace and the did a horrible job of printing. The brochures were so dark and black ink was way too dark. I spent over an hour on the phone with customer support, they told me that they would re-print the brochures and the next day a customer service rep came back and said they would not re-print the brochures... they stole $395 dolloars from me basically because now I have to have the brochures re-printed somewhere else for my customer... horrible company with terrible customer service and the printing they do is awful. Don't order anything from them.
They'll Tell You Anything To Get Your Order
I placed an order for corrugated boxes on March 7th. Full color on the outside and plain on the inside. The site had me choose a printing turn around time and I chose 10 days, today is March 22nd and my item still has not shipped.
When I called on Sunday March 19th, the agent advised me that my item would ship on Monday March 20th. Yesterday March 22nd the agent advised me that my item would ship today. Now today an agent advised me that my item will ship between Friday March 24th thru Monday March 27th. A full 20+ days after placing my order.
Print Place will accept your order and promise you anything, then take their time delivering your product without any consideration for your schedule. I ordered a proof of 1 box and it arrived in 7 days. Since my order was taking so long I ordered a second proof box to take pictures for our website and it too arrive promptly. But my bulk order of 100+ boxes of the same size and design miraculously cannot ship.
And don't even get me started on the phone agents. They're combative and far from knowledgeable. All they do is paraphrase your statements/questions to pretend like they understand your question. The agents literally make things up as they go along.
Print Place don't even reply with your non-sense because I had each agent e-mail me the ship date they told me for proof.
If you are reading this, go elsewhere. Don't say that you were not warned.
PrintPlace Review: Disappointed with Delayed and Missing Orders
I ordered from PrintPlace a few months back and they took my money right away. However, I haven't received any email confirmation or the product that I ordered even after three months. It's starting to feel like a scam!
I was really disappointed because I had high hopes for PrintPlace. I've heard good things about their quality prints and I was excited to try them out for myself. But after this experience, I'm not sure if I'll ever order from them again.
It's frustrating because I've tried reaching out to customer service multiple times and haven't received a response yet. I just want to know what happened to my order or at least get my money back.
I'm not the only one who has had a bad experience with PrintPlace. I've read other reviews about delayed or missing orders. It's a shame because they could've been a great printing company if only they improved their customer service and delivery times.
Overall, I don't recommend PrintPlace. There are other printing companies out there that offer better service and faster delivery. Don't waste your time and money on PrintPlace.
Is PrintPlace Legit?
PrintPlace earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for PrintPlace. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
PrintPlace has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for printplace.com can be seen as a positive aspect for PrintPlace as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of PrintPlace's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Printplace.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Printplace.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for PrintPlace have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up PrintPlace and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Printplace.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While PrintPlace has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Disappointing Service from PrintPlace: Delayed Delivery and No Refund Offered
I was super excited to use PrintPlace for my special project to surprise my wife for our anniversary. I decided to go the extra mile and pay for express shipping to ensure that it would arrive in time. Unfortunately, it's been a while and I'm still waiting for my project to arrive. I can't help but feel disappointed in the service I've received.
Feeling quite frustrated, I reached out to see if I could get a refund since the express shipping clearly wasn't worth the extra money. However, the customer service team said I couldn't get a refund even though it was their mistake. This really upset me - I'm not sure if I'll ever use their service again.
Overall, I would suggest looking elsewhere if you need something printed quickly and efficiently. PrintPlace seems to be unreliable and unwilling to take responsibility for their mistakes.
PrintPlace Review: Cheap But Frustrating Printing Services
PrintPlace has been a bit of a headache to me. Trying to work things out with their customer service hasn't been smooth sailing. Their customer service isn't based in the US, so it can take quite a while to get a reply back from them - we're talking days, people!
I've experienced a pile of grammar and spelling mistakes that really make it tough to get my message across to them. Plus, their back and forth communication takes way longer than it should, making it really difficult and frustrating to get anything done.
But hey, their prices are pretty cheap, so I guess you get what you pay for. Just don't expect it to come easy. I'm definitely not going to recommend them to anybody I know - unless they're in dire need of cheap printing services and have an abundance of patience!
Frustrating Experience with PrintPlace: No Response, No Shipment Updates, and Total Disappointment
I had a really frustrating experience with PrintPlace when I tried to place an order (#***). I wanted to get a placard made for my upcoming wedding anniversary, and I sent them a few emails with the specifics of what I wanted to have printed on it. But to my utter dismay, I never got any response from them. I don't know what happened there, but it left me feeling really upset and ignored.
To make matters worse, I also reached out to them about the shipment date. I needed to receive the placard by August 14th (that's the date of my anniversary, after all!), so I wanted to make sure it was going to arrive on time. But unfortunately, I never got a response to that message either. This really felt like a slap in the face, especially since I had already paid for the order online.
I'm so upset about this whole situation that I'm considering reporting PrintPlace to the Better Business Bureau (BBB). I mean, as a paying customer, I don't think it's too much to ask for a simple response to my emails, let alone a little consideration for when I need the order by. This whole experience has left me feeling soured on PrintPlace, and I won't be using them again in the future.
Don't bother with PrintPlace - Terrible customer service and shipping delays
So, I ordered a plaque from PrintPlace on August 30th. Now, I'm not the most patient person in the world, so I decided to pay extra for express 3-5 day shipping. I mean, who wants to wait, right? Unfortunately, here we are on September 10th and there's still no sign of my package being shipped. Not a single update. Nothing.
I tried to get in touch with the company to ask for a refund, but no one seems to be answering me. I mean, I get it, everyone's busy. But come on, is it really too much to ask for a response?! It's like they just took my money and disappeared. No customer service, no follow-up, nothing.
I spent almost $50 on this order, too. I could have used that money for something else. Anything else. Food, clothes, a night out with friends. But no, I had to go and spend it on a company that doesn't seem to care about their customers at all.
So, to anyone thinking about ordering from PrintPlace, I suggest you think twice. Maybe three times. Don't make the same mistake I did. Trust me, you'll just be left disappointed.
PrintPlace let me down with slow service and poor customer support
Sheesh, I gotta say that I had a really rough time with PrintPlace. I put in an order for some prints a whole month ago and still haven't gotten anything. And when I tried to get a refund, they just kept telling me "I'm sorry" like that was gonna make a difference. It feels like they don't care about their customers at all. What's the point of offering a 3 day turnaround if you're not actually gonna follow through on it? I wish I had gone with a different company, one that actually values their customers' time and money.
Disastrous Experience with PrintPlace.com: Horrendous Customer Service and Unacceptable Mistakes
So listen up, folks. I recently tried to use PrintPlace.com for my printing needs, and let me tell you, it was quite the experience. To start, the customer service was absolutely dreadful. I mean, REALLY bad. They sent me the wrong package on my wedding anniversary, which was just plain unacceptable. It took a whole TWO WEEKS to get it sorted out, and even then, they didn't seem all that concerned with making it right.
When I suggested that I deserved some kind of compensation for the inconvenience, they basically told me to get lost. Can you believe it? I don't think I've ever been treated so poorly by a company before. I mean, if you're going to do business, you should at least try to do it right.
So, needless to say, I won't be using PrintPlace.com again anytime soon. And I highly advise you to stay away as well. Find a company that actually cares about its customers and the quality of its service, because this one certainly doesn't.
Disappointing Experience with PrintPlace: Delayed Order and No Refund
I placed an order with PrintPlace (printplace.com) on August 19th. It has been already 9 days, and my order has not even made it to the shipping stage. They specified that processing time is 1-2 business days and shipping takes 3-5 business days. But what a joke! I am yet to receive any update on my order. It is very disappointing as I was expecting to have the prints by now.
I tried contacting their customer support service to get a status update on my order, but unfortunately, I have not received any response. I am very frustrated as I have paid for the order in advance, and they are taking forever to fulfill my request.
Moreover, I requested a refund a week ago as I am not satisfied with their service, but they told me that they can't refund my payment. This is unacceptable. I would never do business with this company again.
Overall, if you are looking for fast, reliable service from a printing company, I would not recommend PrintPlace (printplace.com). They have not fulfilled my order, and I am out of money with no solution to my problem.
Overview of PrintPlace complaint handling





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