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3.2 33 Reviews

Premier Dead Sea Complaints Summary

18 Resolved
15 Unresolved
Our verdict: While Premier Dead Sea has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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Premier Dead Sea Scammers

I was at the St. Matthew's Mall and was walking from one store to another when a man approached me from a kiosk. He asked if my long nails were real or fake. I told him they were real. He asked if he could demonstrate their nail products normally I would've said no but I had a little time on my hands so I said sure. While he buffed and shined my nails he became a real chamer and after looking at my nails I could tell a little difference but not that much. So then he showed me their hand salts and after rinsing my hands I could see there was dirt in the bowl. When he told me the price for both kits was $106.00 I said no and began to walk away. To keep me from walking off he then offered to throw in 3 free gifts for the same price. Two large tubs of Black Sea Mud for your face and you body and a bottle of moisurizer. For that I was willing to pay $106.00. I took the products to my car and found 2 reciepts stapeled together. While he had charged the $106.00 he had also charged me as he was smooth talking me about my compexion, etc...another $349.80. I was livid and immediately went back to the kiosk and told the jerk I wanted a full refund for all my products. He took the bags and told me to wait a minute so he could go get his supervisor. Ninety minutes later he still hadn't returned. I called my bank and found to no big suprise he had charged both charges to my account. I went immediately to the bank and they "temporarily" refunded the charges but told me I needed to file a police report. to get the charges reversed. I went to the St. Matthew's Police Dept. and filed a report. I later came to find out that this guy not only had a rap sheet but other current outstanding charges and yet this company had hired him. Beware of these people and this company, they lie, cheat and steal! I am also advising the Better Business Bureau of what they've done to me amongst others.

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Premier Dead Sea rip off

If you have too much money, go the kiosk piled with dead sea primer productions in the mall.
I got my bloody lesson there and I will remember in my rest of my life to stay away from any of the sales person.
After I bought expensive stuff and went home, found out those over $100 bottles only cost two digital on amazon.com, I was almost want to [censored].
Never ever buy anything without checking online first!

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Premier Dead Sea - Non-Refundable

I am a military spouse as well as a teacher in Killeen. My husband has been either deployed or stationed at another post for about seven years. He just returned this past Saturday. We are already separated due to his actions and the actions of the clerks at one of your stores. I realize these places are privately owned. However, you need to know that their...

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Premier Dead Sea Stay away from kiosks and phony salesmen

I have read a number of the complaints against the mall kiosk sales tactics used by those selling Premier Dead Sea products. I see that people were scammed out of $100 here and $200 there. Here's story about being bamboozled into buying $1300 worth of the products.

I was visiting San Francisco, and enjoying a trip through the Westerfield Mall when my path was blocked by a young man who wanted me to try some lotion for my hands. Of course, I played right into his hands. The lotion I tried was from another dead sea product distributor (Swisa) and I loved it...still do. I bought 2 jars for $54.50 each + tax. The fast talking salesmen then worked me into a spa chair and said he wanted to treat me to a quick facial experience that would amaze me. And, to tell you the truth, I was.

This guy was way too sweet and fast talking. A number of times I asked what everything would cost me, but my answer was always "don't think of this as a cost because it's an investment." Blah, blah, blah.

I really did like the products, and have been using them regularly with decent results. But, the scam was in how I was tag-teamed by two young men and offered all kind of gifts and freebies it I would make a purchase. By the time all was added up, my bill was over $1300, an astronomical amount that I would never consider paying for skin care products, which up to that time I only bought from Walgreen's.

The men went on and on with their sales speech. How they use the stuff, how their mother's use the stuff, how one's sister has severe psorriasis only to have it disappear after using the stuff, etc. I'm a smart person, at least I like to think I am. I wasn't falling for their gimics. But, I really did like the products and liked to small improvements I saw in just that 30 minutes in that spa chair. I bought these premium products thinking I was doing something great for myself after spending a bunch of money on souvenirs for family and friends. I thought that this was my San Francisco souvenir to myself.

I left the mall with my precious and expense cargo and headed back to my hotel. As I was entering the elevator, a jar of serum fell out of the back and the lid cracked. I thought I would write to the Premier Products company and see if I could get a replacement lid, since the serum was supposed to last over a year with once a week applications. I went to the Premier Products web site and saw that I had been charge double, and in some cases triple, the price that was offered on the web (with no tax AND free shipping). I calculated that, had I purchased all my products from the web site, I would have saved about $800! Yep, $800!

Don't fall for the kiosk hard sell. Buy directly from the Premier Products web site. They do seem to be very good products. I'm pleased with their overall performance, love the scents, and appreciate the packaging (it looks nice sitting out on your bathroom counter).

I wrote to Premier Products to tell them about how their distributors were setting their own prices, but never heard back.

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SallyAnnR
London, GB
Jun 06, 2011 5:24 pm EDT

I discovered these products on a visit to Israel a few years back and was very impressed with the quality - I particularly like the hair mud mask. HOWEVER, I do NOT like their "hard-sell" tactics which I think deter customers rather than attract them. I live in London, UK and my local shopping centre, Westfield in Shepherds Bush has a stall where they constantly call out "Can I ask you a question?" as you walk by. I have learned not to stop but to say "No - I'm afraid you can't"! I have discovered I can get the hair mask on Amazon so will buy there in future and certainly not from Kiosks.

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Pifa B.
, US
Jun 03, 2011 3:51 pm EDT

I got ripped off, too. I went to Discovery Mills Mall in Georgia, and got stopped in one of their kiosk. So, the people working there were extremely nice. They offered me cream for my eyes. They "promised" a two year supply for the cream. It looked like a great offer to me. So, I purchased it and let the sales woman write "Two Year Supply" on my reciept. So, I finished the cream and went to the mall to get another cream. Of course, it was a scam. They started telling me there's a different owner and don't know anything about this deal. But the company's phone number, name, and so on was the same. They are liars and it's all a scam, no costumer service, no returns . Please be careful and keep caution.

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collette1
Grand Forks, US
Apr 30, 2011 2:47 am EDT

I also was taken in at the mall in Las Vegas, He put the anti age serum on half of my face, told him that I didnt really see any difference, but within a few minutes, wow what a difference, my husband came by from shopping with the kids and he could see the difference, I asked the salesman how much, didnt get an answer right away, then we went on to the eye syrum, needless to say, ended up walking away with eye syrum, mud mask, and anti age cream for around 400 hundred dollars. well, a few months went by and I did a little investigating on line, (amazon), wow what a price difference, I have to say I love the products, I actually think Iam addicted to using them, they really do leave your skin feeling very nice, and looking very nice also, I didnt use the mask much but did use it on my teen age son who was having so much trouble with acne on his face, and the proactive crap wasnt working, It did a real nice job in clearing his face within two weeks, he uses it about once a week, I love their products but dont buy them in the malls, shop on line, save hundreds...

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Premier Dead Sea Eye Cream

I was in Miami recently and was at Sawgrass Mill and were approached by these sales people who seemed to by very pushy with selling their products.

I purchased the eye cream and serum and I am very pleased to say that I am very happy with them!

I can really say that they never mentioned that I needed extra stuff, only around my eyes. I used to use MAC eye products and I find that with the eye product from Dead Sea does wanders for my eyes.

They did try to get me purchase more then one, but I declined because I wanted to see the results.

I guess, after I finish using my products after a year, they may be out of service after all the complaints.

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dave111000
, US
Oct 26, 2016 10:45 am EDT

the dedad sea companies is a scam all those companies have regular avearge creams no special ingridients but the prices are very high
its better to go to Dep store and buy creams from a reliable company. and you know you get good products
The dead sea creams are made in china but the people working there lie and say made in israel or made in italy or usa
they will tell you lies after lies to get your money
Going to the mall managers will not help as all those kiosks pay rent
]What help is to report them to INS they will close the kiosks as most of the workers are illegal and doesn't have work visa

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Angel14
, US
Jan 11, 2016 12:20 am EST
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Same thing happened to me the second day useing their products and my face is dryer than ever I should've never bought anything from them due to their pushiness, definitely a scam If they were that good they would be selling in Macy's should've thought about that before I let them persuade me.. Expensive lesson learned!

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Angel14
, US
Jan 11, 2016 12:17 am EST
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I totally agree same thing happened to me yesterday at the mall I was a fool to buy anything from them a matter of fact only my second day using it and my face feels drier than ever really wish I would've looked into this first !
Actually I should've never of purchased anything do to their pushiness..
Expensive lesson to learn!

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Alita06
Miramar, US
Feb 16, 2015 9:00 pm EST

They are too pushy and aggressive. I felt pressured and ended up spending $190 on creams that I didn't even want. I will warn everyone I know about these people. I had already said that I did not have the money twice and he proceeded to ring me up and package the products. Very pushy, aggressive and disrespectful. Never again!

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Middle-Aged Female
Calgary, CA
Jul 13, 2012 11:12 am EDT

The sales people are very aggressive and they do employ tactics to make you feel as though you are not caring for your skin. I believe the sales person was shocked to find out I was 10 years older than she guessed. She moved onto her next tactic, that fair skinned people always suffer from rosacea. In spite of my doubts, my mom had died only the week before so I was shell-shocked and she was able to sell me $600 worth of product. Stay away! The products are not what they say they are and the sales tactics are that of mercenaries, not people who believe in the product or care about the customer. L'Oreal also has an unnamed product of Israeli dead sea products working out of kiosks with similar agressive sales people. Calgary, Alberta, July 2013

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tuts
, IE
Oct 09, 2011 9:58 pm EDT

the eye cream did nothing for me! What's more, 12 months later out of the blue they charged my credit card 300$ more and I am not even in the country!

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SurlyGirly
, US
Aug 08, 2011 6:02 pm EDT

These boards are for complaints - not for those who are trying to counter-balance the negative with positive. I wouldn't take any positive comments seriously, since they seem to me more of a ploy by the company to neutralize criticism. Hired guns, so to speak.

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cookiepus
grtyyy, US
May 25, 2011 3:03 am EDT

Today I purchased the facial peel, mosturizer, serum and eye cream and I have to say I really like the results. I couldn't believe how well they worked. The peel was so cool. I thought I was really cleaning my face but after I cleansed I did the peel and I couldn't believe what was there. Also the eye gel and serum really ironed out my eye area and laugh grooves. I like the products.

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Premier Dead Sea Scammed

I was shopping in Oxmoore Mall, as I was walking down the main walk -ways of the mall, a young man approached me from a booth in the middle of the walkway and said "I know you care about fashion, I can tell by the way you are dressed". He told me he would like to show me some products I might be interested in. I walked over and he ask if he could demonstrate the dead sea salt on my hands and I said yes. He had me wash my hands with the Sea Salt and then told me to look at what came off of my hands and it looked like dirty water, and my hands did feel smoother. He then told me that if my hands looked that dirty and felt this smooth, just think about what it could do to my skin. He then showed me some lotion that smelt very good and to apply that also on my hands. It did smell good and my hand felt smooth. He ask me if I would like to purchase both for around $40.00. I don't know excatly, but I know it was forty something. I told him no, My husband just got out of the hospitAl and money was a little tight. He told me if I bought the first set, he would give me the second set for free. I told him that sounded good and I could give my daughter in-law one set. He bagged them up and told me the total, again it was forty something dollars. I handed him my credit card, the whole time he was talking about different things. I hardly remember signing the credit card bill, he then dropped the receipt in the bag. I left and was very tired, I had been to the Dr. that day and I had a one hour and forty five minute drive home. When I got home I looked in the bag to look over my merchandise and found my receipt. To my amazement he had charged my card $106.00, instead of the $40 something he was suppose to charge me and, one of the Milk & Honey Jars of Body Butter had been opened and it looked like it had been used, some was missing. I called the Phone No. on the receipt and the man that answered was Eyal the Supervisor he said. I told him what happened and he said he would talk to Osi the gentleman that had sold it to me and call me back. He called about 15 minutes later and said if I would travel the one hour and forty five minutes back to the mall he would give me my money back. I ask him couldn't he just issue the $50.00 credit they over charged me to my credit card. He gave me the run around. I told him I was going to call my credit card company and Better Business Bureau and tell them what happened, he acted like he didn't even care. I called my Chase Visa and the lady on the phone said since I signed the receipt there was nothing they could do. I do feel stupid at my age 52, to let this happen to me, but I was at one of the best Malls in Louisville, KY, I didn't think about looking at my receipt, especially after he said that will be forty something dollars and took my card and charged it to my Visa card, and then kept talking as he slipped my receipt in the bag. I looked them up on the internet under complaints and there were so many I couldn't read them all. Many people had the same complaint I had. They seem to be very smooth talkers and they are not always truthful. I have learned a big lesson today. I will always look at my receipt and be more aware of smooth talkers. Please read about these people before you buy anything from them. I will make a complaint to the Better Business Bureau, and I will call the mall they are working in and tell them what happened.

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Premier Dead Sea unethical sales tactics

Wow where do I start. I have never seen sales tactics like this before. The product seems to be a good product but the way they sell it is horrific. They target you and the hone in like wild dogs. I had my children with me so I was a little distracted. They come to you use the exfoliating scrub on your hand to lure you to the cart. Once they get you there they start trying all kinds of products on you. Pointing out flaws that you may not even have. All of that is ok, I am in sales and you have to use some sales tactics, but it becomes bad when the prices are marked up 50-75% and then they start acting as if they are giving you deals and doing you favors. They will say if you buy 2 today at this price I will give you 1 free or 1 for half the price. Everytime you try to walk away they try to sell you more and more and more. Its ridiculos. If you truly believe in your product, let the product speak for itself. If it truly works, believe me the customer will be back.

I paid twice the amount of the product online. I called the owner of the cart that evening and I told him I felt taken advantage of and I didn't appreciate it. I told him I would bring all the products back and he could start over and sell me the products at the appropriate price and he can keep all his so called freebies. I don;t need them. He told me no problem, come down and we will take care of you.

When I went down there he proceeded to tell me that he could not give me the internet pricing because I paid less if he totals up all the free or discounted products. I told him he can take all those products back and keep them and I will just payfor what I need. And when you throw in a product it is free, you cannot now start totalling it up when you threw it in. I did not want it anyway.

He said he could not do that, and he prceeded to insult me and tell me that his time is money and he has already spent too much time with me. This is a far cry from the christian man I had met less than 24 hours ago. He changed his story and told me he could not take the products back and proceeded to give me more free products to make up for the difference. I told to stop, I don;t want anything else free I want to pay a fair honest price for whatever I get. I don't like this kind of business and I don't do business like this.

Anyway long story short they are con men. Do not buy from them. Go directly to the companys website and purchase or go to a reputable retailer to purchase the product. No one likes to be scammed, lied to and taken advantage of. Its a terrible feeling.

I will probably see him in court because its obvious with all the posts regarding these kiosks, this is a business tactic that is taught to these people, this is what they are known for and its really sad because it does seem to be a good product being sold by terrible people.

Be Ware!

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I h8 Premeire Dead Sea
S.F., US
Apr 10, 2010 1:18 pm EDT

DO NOT shop at Westfield's in S.F. When the salesperson at Premiere rips you off (in my case more than $530! NO, why me! The customer service department WILL NOT HELP YOU get your money back . Do yourself a favor everyone and STAY AWAY FROM Westfield's!

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Premier Dead Sea Coercive marketing

Please stay away from these people. They do a terribly good sales job for what essentially is a poorly decorated jar of mud. It is clear to me that people who end up being lured to buying these products cannot really afford them. I spent $200.00 and felt very badly about it afterwards.
I don't care about the products - a cream is a cream. But I do wonder about these people - they must know that they breed misery by luring the susceptible to overspend. I think they don't care. I consider them sly and manipulative.

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Premier Dead Sea - store closed

a large kiosk was set up in the Mall prior to Christmas where the Dead Sea Products were vigourously promoted by the saleswomen. who walked out inot the mall approaching potential clients. prices for the products were extremely high but of course they were currently offering a sale so how could one refuse. if you wanted the facial products they offered to...

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Premier Dead Sea Rip Off

I was approached by a sales rep at a stand at the mall the saleswoman name Ronny from Israel, was likeable and funny... and also a liar but I only learned that later. asking if I had a few minutes for a demonstration. She told me all about all their "wonderful products" and how great they were for your skin, this Christmas season, stay away from the Dead Sea Cosmetics stand at your mall! she had me put my hands out and then she proceeded to put some salt on my hands and rub it, and latter applied a type of lotion to them. Being stupid and unassuming I went ahead and bought 167 dollars worth of eye serum, salt, and pearl white cream.
The company and all theirs reps scam their customers and won't stand behind the products. I will do everything I can to stop them from ripping off other people. I have learned a hard lesson.
I got ripped off it really does not work wont do it again .I also looked at the prices on the internet and they are half price of what I paid. It bothered me that there was no literature for the products. Also, the receipt does not show prices for an itemize item but the total.The receipt also had in tiny tiny print "No Returns" but I didn't even get my receipt until after I had purchased
Not even one start for this company, zero start,

BUYERS I BEG YOU PLEASE TO BE AWARE OF THESE ISRAELIS!

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waltzinblack1
, US
May 02, 2016 5:39 pm EDT
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i agreee with all the complaints. first off i want to say that I actually worked for a little while with these scammers, because i needed the money for a surgery. I found them on an ad on craigslist and called them and got hired. I can confirm everything these complaints say is true..first off the two people who hired me a couple. who did not speak english at all. woman was hispanic and the guy was isreali and they would talk in hebrew in front of us employees. I already came prepared for whatever was to come. I already knew these were scammy products but I had to see it to believe it myself. so first off they didnt even train us properly.. two of us did not speak spanish or hebrew..hello this is is america. speak english. the woman was kind of rude to us. especially us that did not speak spanish.. she would only communicate and "train" those who spoke spanish, .. They dont train you for s*it dont teel you what ingredients are in the products she just kept telling us to BS it basicaaly and then of coarse the scamming began with the prices. i didn't have the patience to deal with ruse people in the mall to begin with.. but i cant blame them all for walking away or ignoring me. i myself knowing all this is a fraud. I think most of these people are illegals too. no shock.they all flock from one place to another trying to make as much money as possible then flee to their next target. i quit within two weeks. they tell you they'll pay you in cash and give you a percent of the sells you make which is BS. DIDNT HAPPEN. pay minimum wage having to stand 10-12 hours a day.. f*ck that. i hope these people keep getting exposed for the frauds they are. when you see them just keep walking.

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Anna Hamton
Sydney, AU
Jul 02, 2015 3:13 am EDT

According to Wikipedia, the salespeople for Premier have been in trouble in New Zealand for bullying elderly people with dementia into buying $5000 worth of their stuff! It's despicable to prey on the elderly, and I wouldn't buy from a company that uses such tactics.
I got dragged into a kiosk at my local mall in Sydney, Australia, and was shocked by the aggressive salesmanship. When I was told the price, I said that I like to research products before buying, especially if they cost a substantial amount of money. I said I would research their products on line. They said, you don't need to do that, we are all the research you need. That made me very suspicious. Then they wanted to grab my phone to show me a website on it (probably their own).

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Mendana
Battlefield, US
May 16, 2015 8:57 pm EDT

The same kiosk in the mall routine with me too. Nice but very pushy little girl started rubbing stuff on my arm and removing it with a magnet wrapped in a paper towel and then this and that on my face. I always try my best to be polite to people but it was a bad idea that night. Then a guy who calls himself a doctor sold me more saying, "If you want what she sold you to work properly then you need this and that" and so on. The problem I have is that they misrepresented the products and themselves. It's fraud! Out of fourteen products, one actually said made in Isreal. Also he gave me his business card and when I could get my glasses on at home( the mall was closing and I was being rushed out) it read Or Jacob. Not Dr. Jacob as they both referred to him while I was there. All the products are here unopened and all I want is a refund.I called multiple times and was hung up on. The customer service people at the bank knew exactly who I was talking about and had no problem opening a dispute for me. So, FYI talk to your card bank and maybe they can help. And if anyone starts a class action suit, I would love to know. Major scam artists! BUYER BEWARE!

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hansza
, US
Oct 16, 2014 11:26 pm EDT

yep, I just found that I spent 3x's what I would have spent for the product on Amazon...what a scam! He even pulled up a site on his phone which showed what a great deal I was supposedly getting...live and learn!

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Guylaine and Gary
Montréal, CA
May 28, 2014 5:02 pm EDT
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good evening: My boyfriend bought Premium products at the Calgary airport just because he wanted to give me a nice gift. I was happy to see the intention and I didn't think anything bad about it until he started explaining they told him it contained gold! then I started to wonder. The worse was when I saw the credit card statement $1 240 something OMG! I couldn't believe it. I was sure there was a mistake so I asked him and he confirmed that this was the price he paid...What a bunch of opportunists...they are catching all the guys at the airport in Calgary that are flying home wanting to bring a gift to their sweet one! Premium is just ripping people off with their scam creams...I have been using/buying beauty products for years, good quality products and I NEVER paid that much, EVER! I intend to report them to authorities...

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Datakin
Mesa, US
Jul 05, 2013 6:52 pm EDT

I didn't just walk away. I know I am partly to blame. Two nights ago my daughter and I went to the mall and as we walked by the Premier kiosk, we were approached by a salesman that asked to see my hands. He looked and then grabbed both my hands and asked me if I wanted to dance. This guy was relentless. He rubbed the sea salt exfoliant on our hands and then put cream on them. He showed pictures and claimed all ingredients came from the Dead Sea. He said they were all part of the Israeli military and this is part of their "tour". He said that due to the fourth of July holiday he had "points' that he could use in order to give a "free" (149$ value) face peel with the purchase of the salt exfoliant. He also said if I worked at the mall, he could give a great price. (wink, wink) He asked if we wanted to see magic and proceeded to put this wrinkle cream under my eye. I never thought that I had any sort of problems with eye wrinkles. He showed me these tiny grooves under my eye and my daughter watched as he put layer upon layer of this stuff on me. He even admitted that he didn't see a difference. I asked if I could return it and he said, "yes, but you won't want to because you're gonna love it." He stood back and was looking to see if the eye/wrinkle cream worked when he made a comment about a tiny spot on my forehead and how it really bothered him. I finally said, "Just ring it up, this is ridiculous..." I gave him my credit card and he pulls out a handful of receipts to show me his most recent sales. One for almost 600$, 200$, 150$, 424$, etc, etc. "People love this product." He said to close the pores, be sure to use a good moisturizer. We asked if Mary Kay was o.k. and he said "yes, Mary Kay is a great product" but then grabbed one of his and said I will just give you this for 29$ and put it in my bag. This was after he had my card. At first I thought he was giving it for no charge. I realized he was charging me, (it was 30$, not 29$ - not much of a difference, but it was the principal of the thing.) I told him he better be careful by just adding products because one of these days someone is going to get seriously pissed. My total was 98$ for the salt exfoliant, moisturizer and face peel. Before we left, he asked if he could marry my daughter and I told him that maybe he should wait until she turns 18. (She is 15 years old!) He told her how beautiful she was and then told me how his mother calls him twice a day from the middle east to check on him and how he is his mother's favorite because he was the first born... When I walked away I felt terrible. Violated. Really taken advantage of. I told my husband and today he went back to the mall to return it. They told him that we could not get our money back. He pointed to the small print at the bottom of the receipt where it said exchanges only. He pulled a small sign from behind the computer monitor. It said the same thing. This sign was hidden where no customers could see it. My husband was furious. He told us to call his manager, Alejandro and gave us a number with a Minnesota area code. (We are in the Phoenix area) The voice mail said, "You have reached Alejandro, leave a message and maybe... maybe I will call you back." My husband spoke to the main desk at the mall and they told us to fill out a comment card and they'd see what they could do. He just got off the phone with American Express and they are going to dispute the charge. They said it will be removed and they will let us know where to send the products back. Bottom line is this: whether the product is wonderful or whether it is garbage is not the point. Don't push until someone is fed up. Get out of the customer's face. Keep your hand out of my pocket. Don't add more to the total without permission. Stay away from my teenage daughter. No means no. Be honest about your return policy. If I wanted to deal with a used car salesman, I'd go to Used Cars are Us.

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willeyradloff
, US
Feb 22, 2013 12:40 pm EST

I got caught at the Luxor Casino in Vegas on my way to a Carrot Top show. After her schpeel I was impressed but hesitated at the price. She was a well trained professional... she was ready for my concerns. "These products will last you a year" (if you call 90 days a year...um ok) "That's just pennies a day" she said..."You only have one face" she said (unlike these sales people who have 2!) I still balked at the price and started to walk away so she threw in a couple other products and I bought it just to be rid of her. I spent about $150 for 3 items so I didn't do THAT bad... I don't think. I love the products and love the results (the Eye Serum and Face Serum are THE BOMB!) However, 3 months I mean "one year" later when I needed more I googled them and found I could get the products on Amazon.com for a fraction of the price. I am still using them, but now I purchase them from Amazon.com. A lesson learned.

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medical professional
Edmonton, CA
Nov 20, 2012 7:33 pm EST

I do agree that the sales tactics are very questionable...very aggressive and quite smug. They do not take no for an answer. As skeptical as I am (I'm a medical professional) everything he did tell me about the vitamins, minerals and sea salts are actually true information.
It has been 1 week since I purchased the eye cream and eye serum and my goodness it has decreased fine lines by 50% and created a more firmer appearance to my skin. Incredible, my daughter has also noticed the difference. I have used many professional products for my skin, this one is the best thus far. Yes, very costly, but a safe alternative to some medical treatments that can often fail as well...and cost you 10x more. I am definitely not advertising this business, as I am opposed fundamentally to their aggressive sales approach. I was very irritated in fact, and the company should rethink their sales staff!

But ladies, this produce really does work - just be very aware of which products you really need and don't fall for half of the unnecessary products they try to sell you.

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Real Deal #1
Anaheim, US
Sep 11, 2012 3:26 pm EDT

I personally think the dead sea products work great, i have stopped by every kiosk and i used the salt and the body lotion as well as the skin lotion, some people like it and others don't but be honest why would you spent over a hundred dollars on products without thinking. Most people on here are talking about they were scammed how? No one scammed you, you purchased something that you couldn't affort it and tried to return it. They told you like they told me before you purchased it, "its not refunds! I don't sell dead sea products but i do realize how people spend money on impulse and without thinking, so thats a personal problem, don't blame the products or the sellers.

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Boogsgma
Corning, US
May 28, 2012 8:27 am EDT
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I hear all of u on this issue, they need to b shut DOWN. Need to protest them outside the malls. I wasn't a victim this time except that the same people sell the gerstyle hair care products flat irons and all. I brought a flat iron two years ago with a 5 year warranty. When i took one back the other day the dude told us we could upgrade our flat iron for 49 bucks and he would throw in the hair serum.. Well needless to sat we weng for it and he thru my original receipt away. Came home n found out online that the upgrade was really a down grade RIP OFF WE Need TO SHUT THESE PEOPLE DOWN and send them bk to where they came from. I'm nut sure but they sound more like Russian's n e way. How dare they represent GOD CHOSEN PEOPLE IN THE MANNER

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Premier Dead Sea - Buyer Beware

I was approached by a saleswoman from a Premier kiosk at a mall in Albany, NY. Michell, the saleswoman, was likeable and funny... and also a liar but I only learned that later. She started off by demonstating the nail kit and then, once I bought that and realized she had a 'live one', several other items. The salespeople are pros, they know how to rope you...

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Premier Dead Sea scam

The incident occurred in December 2007 in the Richmond Centre Mall. I was approached in the Richmond Mall by the seller and after trying their products they informed me of the AMAZING DEAL they had for me because Christmas was just a few days away! I would get the beautifying nail kit for $100 BUT I will also get one free! So I bought the product.

Then I decided to do some research and went online to find out the price. To my surprise, the actual cost was 1/2 price on the official Dead Sea Premier website. They were forcing people to buy two kits! Luckily, after I confronted the manager and said that I would report him, he quickly ignored the no return policy and refunded me the full price. Now this may have been an isolated case, but I think people should definitely be careful.

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Hbroodah
, US
May 18, 2013 4:22 am EDT

I was approached by one of their sellers who tried to sell me their product in a very annoying manner. I had to say “NO” like dozen times but he kept pushing and telling me about the product. This is not a way to deal with customers, avoid those annoying jerks.

Tel: +[protected]
Fax: +[protected]
Dead Sea Premier Cosmetics Laboratories Ltd
www.premier-deadsea.com

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Dan
, US
May 22, 2009 3:07 pm EDT

My girlfriend just got scammed this week by a guy working for one of those mall kiosk that sell this dead sea premier stuff. They got her to buy 1400$$ worth of their products, claiming that the products were normally selling for like 450$$+ and that they would do a "special price for her of like 300$" (when normal cost is like 60$ on average if you search online) . Off course it said "no refunds" on the ticket and there is a sign at the kiosk showing that as wellt. My gf felt Really bad once she realised what happen to her. The other thing as well, is they don't indicate the price anywhere, and on the receipt it does not even show what was bought exactly, just the total sum is shown(another red flag)

Anyhow, we certainly were not going to let this happen and would fight it as much as needed to get her money back. First my gf called their "owner" who said initially, afterhearing all of our complaints about them, that a refund should be possible but to call custumer services of their business the next day. My gf did that, and talked to some other person, who was basically trying not to give the refund initially, and than started to agree on just giving back 450 at first, than like 550 and than followed by 850$$ back. At this point i told my gf to not settle anything but for a full refund, and at that point I CALLED THE MALL MANAGEMENT who is responsible of the kiosk there. Once i explained the story to them, and them telling me they have received several complaints against this dead sea kiosk business, she quickly called the owner of that business and told them to give the full refund without questions. The matter got quickly settled after that call. Be aware, well at least at this mall, BUSINESSES ARE REQUIRED TO PROVIDE REFUNDS. The NO REFUND on the TICKET IS TOTALLY FALSE and AGAINST MALL BUSINESS POLICIES. Basically it is a lie! The mall management even asked if we wanted to have mall security escort us to the kiosk to make sure that they would refund us in case they would resist it still once we get there! We elected not to do that at first. Of course when we got there, they tried to have my gf keep some of it, but since i was there this time, the BS stopped rapidly!

Don't let yourself cought by their BS and empty promises. They are untruthful and scammers and they are really good at influencing people with their rehearsed scheme that obviously works and screws hundreds to maybe thousands of people each year. This guy was forceful on my gf to start with, than was trying to be really freindly with her, asking all types of questions to her to get a better feel of my gf to prepare his scheme a little better, and than tried to find every flaw excuse on my gf (in a "nice" way, which made her feel bad about herself, and which got her into buying their crap, even though she does not have the flaws he was claiming her to have! Just disgusting to see this kind of activity happening and especially seeing those malls being aware about all this but not really doing much about it, it sure seems like to me after talking to them!

IN SUMMARY:

if a mall business or kiosk advertises No Refunds and really excessive prices ON THEIR PRODUCTS, it is most likely FALSE, AND YOU SHOULD CALL MALL MANAGEMENT OR EVEN MALL SECURITY! YOU SHOULD GET YOUR FULL REFUND!
DON'T GIVE UP! It might be a lot easier than you expect!

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2:40 pm EST

Premier Dead Sea Can't return the products/scam

I was approached by a sales rep at a stand at the mall asking if I had a few minutes for a demonstration. They told me all about all their "wonderful products" and how great they were for your skin. I bought several items and spent about $140 at the stand and when I got home, they didn't really deliver the results promised, especially for the price. When I returned to the stand to return my products, they would not take them back. They pulled out a tiny "All Sales Final" sign from behind a huge mound of products and told me I should have read the sign. The receipt also had in tiny tiny print "No Returns" but I didn't even get my receipt until after I had purchased. I explained that I did not see this as fair and they did not care, they even tried to sell me $180 worth of "better" product than what I bought! Can you believe the nerve?!?! Anyway, this Christmas season, stay away from the Dead Sea Cosmetics stand at your mall!

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Blue2000
, US
Nov 01, 2017 5:46 pm EDT
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I had an allergic reaction to the "Moisture Cream for Multi Use". I bought it at a Premier store in Barcelona and the saleswoman told me it's a facial cream, but it ISN'T. Nowhere on the bottle does it say it's for the face only. She also said it has sunblock but again, after carefully reading all of the ingredients and the description, there's nothing that indicates this. I put it on my cheeks (which get very rough and dry) and after putting on a few layers, my skin felt smooth but then it got hot and red, so of course I'll never use it again. I have a $5 bottle of lotion with lactic acid, vitamin E, and a few other ingredients and that gives me no problems whatsoever.

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otchiroc
, US
Sep 16, 2016 6:30 am EDT
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I was "accosted" yesterday at a Kiosk in the Parkway Plaza Mall in Huntsville, AL. A very aggressive your Israeli wanted to give me a product sample. I said I didn't need it and she said "I'll just drop it in your bag if that's okay". Fine, then she asked me if I had a few minutes and I told her no. She said "just one minute - you will be amazed". So, I said I'd give her a minute. She proceeded to apply some product under one of my eyes and then waved a fan over my face. Yes, the product did visibly reduce the lines and wrinkles. I was impressed. When I asked her the cost she said a 3-year supply was $380.00. I told her to forget it. Then she said she would make a deal and sell me a smaller size for $80. At this point I was over it. I had also resented her asking me for my first name (I gave her a made up name). I walked away before she could say anything else. I actually was impressed with the product, but wanted to see how long the results actually lasted, and I also wanted to check the company out on the internet. So glad I did. The effect of the product lasted for several hours and I decided I would get some. Lucky I found it at Amazon for a fraction of the cost. This is really a good product, but do stay clear of those kiosks. They are definitely a scam. Glad I opted out.

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Dina &Jessie
, IL
May 17, 2016 9:33 pm EDT

Do not shop in Hong Kong! I truly love this products but in my last vacation, me and my friends went to the shopping mall Houbur City, me and my friends splits since I like shop alone because i like more sports style and my best freind like more brands.. So while I'm walking I walked in a place named "Log On" and I saw my favorite stand over there, I bought 3 salt scrub and paid $1040, I was very happy since in Eaurope it is more expensive, I texted my gf to walk in this place, since I know she loves Dead Sea products, my gf went to the same stand a few hours later and apparently there is a promotion going on that the sales lady didn't mention, they told my gf this promotion always running and in all their locations In HG, she bought "buy 2 get 1" 3 salts scrub for $760 Hong Kong dollars . And she got a small gift, the mud Soap worth $180 dollar! When we met an hour later, I saw her bags and what she got and I was totally in shocked! We back to the same place, we spoke to the ladies, and sadenly "they don't speak English" and cannot understand Us! Such a ###! These people not reliable, and I would never buy there again!

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Faerietales412
, US
Apr 28, 2016 4:15 pm EDT

I was approached today in the Willowbrook Mall in NJ by a very nice looking Israeli man who first handed me a sample of a moisturizer then proceeded to ask me if I use facial moisturizers. Long story, short...he rubbed some face cleanser on the back of my hand so I could see how it removed dirt and dead skin and left my skin so soft. Then we moved on to moisturizer and eye cream and how it would all get rid of my lines undereye puffiness(which I didn't know I had) and make my skin so soft. No matter how many times I told him I couldn't afford to spend that kind of money, he kept going. He kept dropping the price and including a 'free' item until he got down to giving me a $179 jar of cleanser for only $49 because the box was damaged. I told him I would think about it and finally escaped without spending a dime because I didn't believe a word he said! Next time I go to the mall, I will definitely keep my head down and keep walking when I get to his kiosk!

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Felicia Taylor
, US
Dec 26, 2015 9:29 pm EST

I've encountered a sales person from one of these stands and I do agree they are very long winded and pushy! But one thing I've learned you can do is just walk away. That's the reason why they are hell bent on keeping you in one place and constantly talking to you. I was in an extreme hurry and literally gave the sales person 5 mins to show me what they wanted because I didn't want to be rude; but hey... if I tell you I'm in a hurry and you still insist on interrupting my day then you may end up getting frustrated at the end of your experience with me. I did spend $40 and on an entire manicure kit (Passions Touch body lotion, 2 nail files to smooth and buff my nails, cuticle remover) and got a free bottle of Passions touch body lotion. I got this because the sales person wanted me to look at other products. My response to that was that if they didn't ring up my sale in the next 5 secs then I'm taking my credit card back and leaving. I also made sure to check my credit card to make sure that's all they charged me. You have to be just as aggressive as the consumer as they are in selling. I do like the lotion a lot and my friends have also liked it. But there is no way I'm going back to that stand to get more. If there's a place online where I can get it from that doesn't look shady then I'll get it.

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Texas RR
, US
Dec 10, 2015 1:16 pm EST

All the same happened to me. What is truly said is like a few of you said. They are giving the Jew's a bad name. It really makes me sad because I support Israel . I also give to a fund to help the Jew's from other countries return home ( Alyhia) to Israel. We all have to remember there are good and bad in all races, creed & nations. So we cannot single out Jews as ALL bad just because you have a group of these scamming others. However I have found the home office in The United Sates that will let you return the items & receive a refund. The address is 18885 Beaver Ridge Circle Suite A Norcross, GA 30071. (ph) 404.492.8133. We have to be hopeful that they will eventfully be shut down & prosecuted. Best of Luck! Texas

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Ananda Madeleine Steele
, US
Oct 30, 2015 1:38 pm EDT

I also bought 2, 300 worth of products from the people at the mall and feel so stupid because the products are way cheaper on amazon and my mom and step sister won't even appreciate the products I got them for Christmas. I also wanted to return the sets I got for them, but to keep the stuff I bought for myself and the people told me all sales were final and that it was printed on the receipt, which I didn't get until after they ran my credit card. These people are ruthless even if you tell them you don't have money they try to get you to spend over a hundred dollars. I am not a happy camper and will be paying off this debt for many months to come.

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D. GIO
Didsbury, CA
Jun 04, 2015 12:57 am EDT
Verified customer This comment was posted by a verified customer. Learn more

My experience happened in Canada; I felt like I was being molested by the immigrant from Israel! He pouted when my friend and I told him "we are not buying anything" and he became more aggressive and started to make inappropriate sexual comments. I realized the only way he would let me go would be to buy his dam product. So $420.00 later I left feeling dirty and abused. I am trying to get my money back because in Canada those sales tactics are frowned upon.
I wonder why they don't advertise on t.v. like legitimate "beauty" companies do; they certainly charge enough and could afford to advertise! Maybe they don't because they would have to back up their product as being so great that they can charge that much!
If someone is standing in the doorway of their store and enticing you with a piece of soap like a pedophile offering candy to a kid...RUN!

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david_p_91902
Tacoma, US
May 20, 2015 11:47 pm EDT

Yep! Just got duped today. Payed $700 for all 8 products at Tacoma Mall. I then went home found the exact same products on Amazon and realized that I have been overcharged more than $260. Well.. live and learn.. The only good news is that the reviews on Amazon seems to indicate that these products work very well. Very deceptive scheme.

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Catybabe
, US
May 10, 2015 6:48 pm EDT

I just got the dead sea salt scrub for 30.00 bucks thats same for what you buy online lol I really like the stuff... I also had to stand there and act stupid and say no millions of times till they gave me a good deal, knowing that they bucked the prices up on me. I think what saved me was my 8 month old he kept making loud noises and staring at the guy funny all I could do was laugh. In the end I got what I wanted for the price Id be paying for anywhere else online. I felt like I would have been pawned off if I didnt put my foot down. Finally when I was about to walk away thats when a women was like sell her the salt at cost lol I know 30 was not the cost but I also knew that it was 39 or 35 on the site...Very annoying when all you want to do is to shop and not get stuck with a bunch of idiots..smart ones if that they can sucker you in like no one else thats for sure! Be careful do your research before you buy.

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