I purchased and closed on my new house, 3331 Windsor Lake Circle, Sanford, FL. 32773, on 31 October 2025. Managers, and Manager Assistants of this HOA for this gated community informed me via several emails that their policies are as follows:
1. Thank you for providing us with your Warranty Deed; nevertheless, you will not have access to the gate until we receive your closing documents and payment from the title company, ITS.
2. I just brought a new house and now being told by this HOA that I can not have access to it until the closing documents are received.
THIS IS UNACCEPTABLE
Desired outcome: MY GATE REMOTE OR CODE TO THE GATE IMMEDIATELY. IF I RECEIVED THE HOA INFORMATION AT CLOSING, THE HOA SHOULD ACCEPT FULL RESPONSIBLITY FOR RECEIVEING THE CLOSING DOCUMENTS TIMELY.
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