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Hall's Window Center
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Hall's Window Center Reviews 3

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Hall's Window Center Terrible window service after warranty is over

Terrible window service after warranty is over. I've had problems with the kitchen window twice now. The first was covered by warranty. Second time I offered to pay for repair. They said the warranty has expired. They told me they would contact a subcontractor. No replies for months by a contractor. The windows has still leaks from rain the past winter. I'll never buy from Hall's again. The other windows are also leaking wind and cold now. The windows should last longer than 10 years...

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Hall's Window Center Complaints 2

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Hall's Window Center We hired Halls Windows to put in a slidin glass door, 3 windows, and a side door in July

We hired Halls Windows to put in a slidin glass door, 3 windows, and a side door in July . It is now April and the project is not complete. We paid $30,378.45 for this unfinished, frustrating project. Halls gave us a sloppy, handwritten customer work order to sign on July 8, but they did not keep in touch as we waited several months for the doors/windows even though they had $29,471 in their possession by Dec. 4, 2019. We were under the assumption that the painting on the exterior around the frames would be included. Apparently, we were wrong due to our inability to read the handwritten work order. Halls said that they would honor our misunderstanding by sending out a painter to do the job. The painter they sent out last week put up the wrong color and did not paint around the slidin glass doors. This project has been a nightmare from start to finish. Their mistakes - starting with ordering the incorrect side door and leaving out an outdoor scaffold in front of our house throughout the holidays (they apparently forgot)- have been difficult to live with.

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Hall's Window Center Hall's Windows installed a 10' sliding glass door for my outdoor room in my backyard last year (end of February )

Hall's Windows installed a 10' sliding glass door for my outdoor room in my backyard last year (end of February ). This project was done to building code and permit from the County. A week after the installation it rained and water started leaking into the room from the bottom of the slider. I told Hall's right away and sent pictures of the leak areas. The service coordinator (***) sent their concrete subcontractor to fix the issue. However, after four repair attempts by this subcontractor over several weeks the leaks kept happening. After several tries to get *** to address the problem he sent their lead service person (***) to figure out the issue. *** said that the door was installed wrong from the start and it needed to be re-installed. This was done in November , a big effort involving demolishing stucco, removing the slider, weatherproofing, re-installing the slider, and patching the stucco around it. It took several weeks and visits to get it done. But, the first winter rain after the re-installation caused water leaks again, this time from the top and bottom corners of the slider. After several tries to get Hall's to respond to me, *** sent the stucco subcontractor (***), who repaired the stucco areas with new building paper and waterproof coating over several weeks. But, the next rain right after this fix caused a lot of leaking, now from the top track of the slider and corner areas. I sent pictures to Hall's right away and waited several weeks to hear from them. After several more reasonable tries to get a response I asked *** to connect me to the owner of Hall's (***) in December . *** said sorry for their bad customer service, assured me that the product and service was guaranteed for 10 years, and promised to fix the problem as soon as possible. But, the issue still hasn't been fixed and the last rain in March still caused leaks into the room from around the door. It's been over fourteen months since Hall's started the project and I'm still waiting for a solution... Thinking about my customer experience from Hall's, I've been more than fair and patient. Sadly, I have no choice but to share my experience with others and file a complaint with ComplaintsBoard.com.

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Is Hall's Window Center Legit?

Hall's Window Center earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Hall's Window Center to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Hall's Window Center is known for their high standards and safety. If you're thinking about dealing with Hall's Window Center, it's wise to check how they handle complaints.

The age of Hall's Window Center's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Hallswindowcenter.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Hallswindowcenter.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Hallswindowcenter.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The hallswindowcenter.com may offer a niche product or service that is only of interest to a smaller audience.
  • Hall's Window Center protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

About Hall's Window Center

Screenshot Hall's Window Center
Hall's Window Center is a reputable and well-established company that has been serving the Sacramento area for over 40 years. With a strong commitment to quality and customer satisfaction, they have become a trusted name in the window and door industry.

One of the key factors that sets Hall's Window Center apart from its competitors is their extensive experience and expertise. Their team of highly skilled professionals has a deep understanding of the products they offer and the installation process, ensuring that every project is completed to the highest standards.

When it comes to windows and doors, Hall's Window Center offers a wide range of options to suit every style and budget. Whether you are looking for energy-efficient windows, elegant French doors, or durable sliding glass doors, they have a solution to meet your needs. Their extensive selection includes top brands known for their quality and durability, ensuring that you are investing in products that will stand the test of time.

In addition to their impressive product range, Hall's Window Center also prides itself on its exceptional customer service. From the initial consultation to the final installation, their team is dedicated to providing a seamless and stress-free experience for their customers. They take the time to understand your specific requirements and offer personalized recommendations to help you make informed decisions.

Furthermore, Hall's Window Center understands the importance of energy efficiency and sustainability. They offer a range of energy-efficient options that can help you reduce your carbon footprint and lower your energy bills. Their knowledgeable team can guide you through the various options available, ensuring that you choose the most suitable products for your home.

With their extensive experience, wide product range, and commitment to customer satisfaction, Hall's Window Center is the go-to choice for all your window and door needs in the Sacramento area. Whether you are looking to enhance the aesthetics of your home, improve energy efficiency, or increase security, you can trust Hall's Window Center to deliver exceptional results.

Overview of Hall's Window Center complaint handling

Hall's Window Center reviews first appeared on Complaints Board on Jul 24, 2023. The latest review Terrible window service after warranty is over was posted on Jul 26, 2023. Hall's Window Center has an average consumer rating of 1 stars from 3 reviews. Hall's Window Center has resolved 0 complaints.
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  1. Hall's Window Center Contacts

  2. Hall's Window Center phone numbers
    +1 (916) 669-1469
    +1 (916) 669-1469
    Click up if you have successfully reached Hall's Window Center by calling +1 (916) 669-1469 phone number 0 0 users reported that they have successfully reached Hall's Window Center by calling +1 (916) 669-1469 phone number Click down if you have unsuccessfully reached Hall's Window Center by calling +1 (916) 669-1469 phone number 0 0 users reported that they have UNsuccessfully reached Hall's Window Center by calling +1 (916) 669-1469 phone number
  3. Hall's Window Center address
    11297 White Rock Rd, Rancho Cordova, California, 95742-6504, United States
  4. Hall's Window Center social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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