The complaint has been investigated and
resolved to the customer's satisfactionResolved Plato's Closet — stealing
resolved to the customer's satisfaction
I went to the Plato's Closet in Jacksonville with a garbage bag full of clothes and purses. They told me it was going to be 30 minutes and I could not leave the store. The 30 minutes turned into an hour and a hlaf...not fun when you have a toddler with you. When I was finally able to collect the money, the cahsier showed me what she was able to take (4 PAIRS OF PANTS A FEW SHIRTS AND A PAIR OF SHORTS) and offered me 25.00. I took it because I needed the money and I did not fit in those clothes anymore. Since I was planning on donating it anyways I just fiured I'd try to make a little extra cash before I went to the Salvation Army. When I got home to sort out everything for Salvation Army I realized that the purses were not in the bag. I was going to sell them on Ebay since they were not taken by Plato's Closet. I had a Dooney and Bourke, Fossil, Coach and a Vera Bradley in there. Those theives LIED about what they were really taking from me and did not give me what I was owed. I am EXTREMELY pissed off that this company makes a profit from stealing belongings that people brought in to help them with their business. Never again will this company get any of my business nor will I recommend them to anyone. Also, the clothes in the store aren't really "in". Atleast not at this location. You can also buy new and more stylish clothes at regular stores when they have sales.