Replied
two unauthorized credit card charges
I have also been ripped off by this company today (9/22/15). I tried to use my visa card today and got a nasty surprise. They had the nerve to send me two email receipts for orders that I did not place. The receipts don't even say what was ordered. I have sent them an email demanding my money back, but I don't think that I will see my money again from these scam artists. I, too, have informed my bank and had my visa card stopped. I did some research on the web and noticed that Platinum Millennium Publishing and Ty Cohen have a history of ripping people off. It appears that they are skimming credit card information from other places and then stealing from unsuspecting people. Why this company hasn't been shut down is beyond me.
The complaint has been investigated and resolved to the customer's satisfaction.
We do offer our customers a YES or NO trial to our membership when they order certain items from us. You have the option of saying NO if you do not wish to join our membership program. We are totally transparent about it on our webpage, and you are not forced into joining.
Our membership program is packed with content that a lot of authors and writers such as yourself find to be extremely beneficial to them. We do offer you a free, 14-day trial to read the content, watch the videos, consume the newsletters and listen to the insider interviews. As stated on our website and within the terms, if the trial is not canceled after the free 14 day trial period, you are then charged for the membership, which you can still cancel at anytime and receive a full refund.
Again, this is not a membership that you are forced to take. IN fact, to be totally transparent on all of our order pages you will see a very visible “No Thanks” option that will NOT put you into our membership, perhaps you overlooked it.
Again, I am so sorry for this mistake and want to make things right with you in whatever way I can, including providing you with a full refund if you wish.
I would like to try to make up for you not being satisfied and look forward to speaking with you and I hope you have a great day!
Please reply here or reach out to us using any of the contacts means below;
Please note that when leaving a voicemail or sending in an email or support ticket, depending on the day and time, it can take up to 72 hours to receive a reply from us.
We are open from 9 am to 9 pm Eastern Time Monday – Friday
Email: Support at WritersLife.org
Toll-Free: 1-866-752-9968
Phone: 1-917-720-9874
By mail:
WritersLife.org
PO Box 644
Garner, North Carolina 27529
Replied
strange orders on my visa
I have three strange orders on my visa. I called the number provided with the order for this company and the machine answers stating that, "Due to the large volume of calls we no longer have people to answer" One option on the recording invites you to buy more stuff off of the internet web page. Choose option #2 and it tells you that it is not an valid...
Read full complaint and 49 comments
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AKA Writerslife.org total scam/fraud. Ordered a "book"/pdf for $7.97, then they charged an addtnl $67!
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