PlanConsumer.com
Reviews and Complaints

Log in or create an account
Log into your ComplaintsBoard.com account. If you haven’t done so yet, create one so you can file a complaint about PlanConsumer.com and receive notifications about any replies or updates.

Navigating to the complaint form
At the top right corner of the ComplaintsBoard.com site, click the 'File a Complaint' button. This will open the complaint form where you can provide the full details of your issue with PlanConsumer.com.

Writing the title
In the 'Complaint Title', write a short summary that captures the main issue. Be clear and to the point. Examples:

• “PlanConsumer charged my card without my permission”

• “Fake health plan offer from PlanConsumer.com”

• “Scam service—PlanConsumer won’t cancel or refund”

Detailing the experience
Use this section to explain exactly what happened. PlanConsumer.com deals with services that may include health plans, benefits, or financial savings schemes. Focus on these key areas:

• What the company claimed to offer:

  • Was it health insurance, a wellness discount program, or government assistance help?

  • What promises were made? (e.g., low-cost plans, easy enrollment, instant access)

• What actually happened:

  • Did you get enrolled into a subscription without knowing?

  • Were you charged for a service you never received?

  • Did you receive fake or misleading documents?

• Billing problems:

  • How much did they charge you and when?

  • Was it recurring or a one-time fee?

  • Did they charge your card after a supposed free trial?

• Communication issues:

  • Did they fail to respond to cancellation requests?

  • Were their responses vague, automated, or dismissive?

  • Did they promise refunds that never came?

• Attempts to resolve it:

  • Did you contact support? How?

  • What did they say? Was it helpful or evasive?

  • Did you try cancelling through the site or by phone?

• Timeline of events:
  Be specific:

  • Date of sign-up

  • Date(s) of charges

  • Dates you contacted them and what was said

• Personal impact:

  • Were you financially affected (e.g., overdraft fees)?

  • Did you waste time chasing them or fixing the issue with your bank?

  • Do you now distrust online plan services?

• Shady behavior or misleading tactics:

  • Did they use fake endorsements, hidden terms, or confusing language?

  • Were you contacted out of the blue by phone or email?

  • Did they pretend to be affiliated with a government or insurance provider?

Attaching supporting documents
Add:

• Screenshots of the website or signup page

• Emails or texts you received from PlanConsumer

• Screenshots of your bank/credit card statement showing the charge(s)

• Chat logs or email chains with support

Do not upload full personal info like your SSN, health records, or full credit card details.

Filing optional fields

• Claimed Loss: Clearly state how much money you lost. Example: “$39.95 unauthorized monthly charge.”

• Desired Outcome: Be direct about what you want:

  • “Immediate refund”

  • “Account and data deletion”

  • “Public warning posted or legal action if unresolved”

Review before submission
Carefully re-read your complaint:

• Ensure it's organized and clearly written

• Confirm all facts, dates, and dollar amounts are accurate

• Make sure no private or sensitive personal info is included

Submission process
Once everything looks good, click the 'Submit' button. Your complaint will be posted publicly on ComplaintsBoard.com and visible to others and PlanConsumer.com.

Post-Submission Actions
After submitting:

• Log into your account regularly to check for any company responses

• If they reply, respond publicly and professionally

• Update your complaint if the issue is resolved—or if more charges occur

An active, detailed complaint not only increases your chances of getting a resolution but also warns others about potential scams or shady business practices.