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PicMonkeyunauthorized credit card payment

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A Sep 19, 2018 Review updated:

19/9/18- money got deducted from my acc without my consent, and I haven't used picmonkey over a year how can you just renew the plan? I wasn't told that its an annual renewal and I'll get charged every year. this is not done, Y'all can't charge me without informing prior if i want to continue it or no. I demand a refund but this is not accepted. I pay for many sites and apps and have never faced this issue.

Responses

  • Am
    AmberD73 Nov 27, 2018

    I have had PicMonkey for years and it's always auto renewal. You must request to have your subscription cancelled prior to renewal date.

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