Philippine Long Distance Telephone [PLDT]slow internet connection

M Nov 23, 2018
This review was posted by
a verified customer
Verified customer

Hello - For the past 2 months, our internet connected has slowed down. This means some of my family members can no longer work at home since they cannot perform/accept calls. We have raised this to PLDT Mandaue and the rep mentioned that nothing is wrong with our internet connection. If there is nothing wrong with our connection we would not complain in the 1st place. Can someone check our connection here at our home? We have been with this plan for almost 3 yrs but this has been one of the slowest connection that we had. We need to turn off the wifi connection from our mobile phones just for my sister to receive or accept a call. Please check into this. We have been raising this concern but nobody ever visited our home. Refer to the details below:

Acct No. [protected]
Acct Name: Vilma Molero Sonbise
Address: Block 3 Lot 16 Woodland Park Residences, Yati, Liloan, Cebu

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions