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Purchased 2018 Chevy Cruze LT on 17 June
Purchased 2018 Chevy Cruze LT on 17 June . With that purchase I purchased the maintenance package, extended warranty package, and glass protection package. Vehicle was not serviced prior to purchase. Called and oil was changed (ONLY). WAited on maintenance booklet to do service work. That has not happened. Had vehicle inspected and the air filter was not exchanged, the cabin filter was not exchanged. Both were unservicable and in my pocession for inspection. Tires were not rotated. Maintenance book not initially forwarded and waiting 4 weeks for another one of less vehicle quality. Vehicle was not cleaned prior to purchase. Fuel filter exchanged? 30,000 service not performed while in dealerships pocession.
The complaint has been investigated and resolved to the customer’s satisfaction.
Phil Long Ford Motor City Reviews and Complaints
Phil Long Ford Motor City’s earns a 5.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are exceptionally satisfied with their purchases.
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Overview of Phil Long Ford Motor City complaint handling
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Phil Long Ford Motor City Contacts
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Phil Long Ford Motor City phone numbersClick up if you have successfully reached Phil Long Ford Motor City by calling +1 (719) 575-7000 phone number 15 15 users reported that they have successfully reached Phil Long Ford Motor City by calling +1 (719) 575-7000 phone number Click down if you have unsuccessfully reached Phil Long Ford Motor City by calling +1 (719) 575-7000 phone number 9 9 users reported that they have UNsuccessfully reached Phil Long Ford Motor City by calling +1 (719) 575-7000 phone number
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Phil Long Ford Motor City address1212 Motor City Dr, Colorado Springs, Colorado, 80905-7315, United States
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 03, 2025
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