Castle Used Cars Inc Car Buyers Reviews and Complaints

Latest Reviews and Complaints

tbg22 of Alexandria, US

Feb 01, 2009 5:11 pm UTC

New complaint

Resolved

Featured review

backed out of written sales offer

On Saturday Jan 31, we were looking at a used 2007 Mercedes E350 at Castle used cars in Silver Spring Maryland. The sales manager on duty Andre Turner gave us a signed offer sheet with a price of $25000 and a $1500 trade-in allowance, for a net price of $23500. It was getting late, so we asked if we could come the next day. Andre promised the offer would...

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How responsive is Castle Used Cars Inc's customer service?

1 Resolved

0 Unresolved

Total complaints: 1

Resolved complaints: 1 (100%)

Unresolved complaints: 0 (0%)

Keywords

attorney deal mercedes e350 net price owner price sales manager signed offer sheet trade-in allowance used cars

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Castle Used Cars Inc has received 1 complaints on ComplaintsBoard. The first reported case, backed out of written sales offer, was published on Feb 1, 2009, and the most recent complaint, backed out of written sales offer, was posted on Feb 1, 2009.

Out of all reported cases, 1 complaints (100%) have been marked as resolved, while 0 complaints (0%) remain unresolved. The most recent resolved complaint, backed out of written sales offer, provides additional insight into how customer issues have been handled.

Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.

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Castle Used Cars Inc Contacts

Castle Used Cars Inc phone numbers

904-807-5588

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Castle Used Cars Inc address

5225 Beach Blvd, Jacksonville, Florida, 32207, United States

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Apr 21, 2026