Pegasus Airlines — lost and damaged luggage
It was most unfortunate for me and my brother to have traveled through this airline. It was a total disaster and waste of money, which I agree is of less value. I understand its a low budget airline and it should be shut down.
Our baggage which were suppose to be in bahrain were waiting along in tbilisi. When we logged a complaint and fortunately recovered our luggage's a week later, in a condition I cannot express, as if it was murdered, brutally.
The customer service is a hell, they hardly take an action and they have thousands of reasons to claim us wrong. Though I have learned a lesson that for the peace of mind and for the peace of your trip, please do pay for a better airline which I will. I have been disappointed after a month relaxing trip to europe, I have been dragged to hell by this ridiculous airline.
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