The complaint has been investigated and
resolved to the customer's satisfactionResolved Peco PA — illegal shut off and won't turn back om
resolved to the customer's satisfaction
I have had the worst experience with peco in pa. I received a bill for august 9tt. And one week later they turned my power off iwithout a written notification and no message. I called and they said they had sent a letter ( which I didn't receieve and that they spoke with someone. They did not speak to me. We made payment arrangements and they said they would turn on in 72 hours. I called every day. We live in an apt complex where someone is there st the office sll day and on the last day my husband took off of work. And they never came !!! I called today to ask why it wasn't turned on and I was told that the guy came out. Which was anither false statement. They couldn't give me name of technician. Or any info as to what happened. They then insisted that thatbe only recourse was to actually put a brand new order in and actually suggested that it could be another 72 hours. I have put in a complaint at puc. However would like to know what else can be done. My doctor has also been faxed and will respond today however I feel that this company is shady in their dealings. Has no regard for their customers and feel as though there is no other recourse for the public !!! You can change a supplier but that would take a month and technically you would be still going thru peco. I would like to take this further but do not know what other recourse there is. Help [protected]@gmail.com.
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