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CB Investment, Insurance and Financial PayPal Do not use paypal - lack of customer concern
PayPal

PayPal review: Do not use paypal - lack of customer concern

R
Author of the review
11:39 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

DO NOT USE PAYPAL!
PayPal, in partnership with BankCorp Bank, demonstrates a lack of concern for its customers. I discovered three FRAUDULENT charges on my PayPal checking account. This happened while I was driving my family down the interstate in a 40-foot motorhome. I cannot surf the internet or make purchases while driving. No one else in my family has access to my PayPal account information, and I have not shared it with anyone. Each company blames the other and gives me conflicting stories and processes to follow. PayPal says it's BankCorp that makes the decision, and BankCorp says it's PayPal. So, customers using both institutions don’t seem to matter. PayPal supervisors were given all the needed information and changed the claim from 'Fraud' to "Unauthorized," which led BankCorp to close the complaint due to the status change. Now BankCorp tells us to send a letter to PayPal, and PayPal tells us to send it to BankCorp. No resolution yet, and it’s been over a week!

All I can say is DO NOT USE PAYPAL! There are better online banking options. We are moving all our finances from PayPal.

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  1. PayPal Contacts

  2. PayPal phone numbers
    1800 948 510
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    Australia
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    Canada
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    United Kingdom
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    New Zealand
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    Austria
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    Belgium
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    Denmark
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    France
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    Germany
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    Italy
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    Netherlands
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    Norway
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    Portugal
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    Spain
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    Sweden
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    China
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    Hong Kong
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    Japan
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    Malaysia
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    Singapore
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    Taiwan
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    Thailand
    +54 800 222 0252
    +54 800 222 0252
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    Argentina
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    Brazil
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    Chile
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    More phone numbers
  3. PayPal emails
  4. PayPal address
    2211 North First Street, San Jose, California, 95131, United States
  5. PayPal social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 11, 2025
  7. View all PayPal contacts
PayPal Category
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