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CB Investment, Insurance and Financial PayPal
PayPal

PayPal review: Do not use paypal - lack of customer concern ( 1 comment)

R
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11:39 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
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DO NOT USE PAYPAL!
PayPal, in partnership with BankCorp Bank, demonstrates a lack of concern for its customers. I discovered three FRAUDULENT charges on my PayPal checking account. This happened while I was driving my family down the interstate in a 40-foot motorhome. I cannot surf the internet or make purchases while driving. No one else in my family has access to my PayPal account information, and I have not shared it with anyone. Each company blames the other and gives me conflicting stories and processes to follow. PayPal says it's BankCorp that makes the decision, and BankCorp says it's PayPal. So, customers using both institutions don’t seem to matter. PayPal supervisors were given all the needed information and changed the claim from 'Fraud' to "Unauthorized," which led BankCorp to close the complaint due to the status change. Now BankCorp tells us to send a letter to PayPal, and PayPal tells us to send it to BankCorp. No resolution yet, and it’s been over a week!

All I can say is DO NOT USE PAYPAL! There are better online banking options. We are moving all our finances from PayPal.

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C
C
caridad leyde
Miami, US
1 complaint
1 comments
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Sep 26, 2025 7:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have the same issue with Pay Pal, i was on a cruise on 8-30 without access to my account. Upon arrival I noticed that my account was compromised changed from personal to business and and transactions were made totaling 500$, since 9-2 I've been going back with paypal and they changed my transactions to authorized. I cannot speak with anyone to take accountability and resolve the issue. I stop doing business with them, but want my refund. I can't find a direct customer complaint address to send a letter. help.

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  1. PayPal Contacts

  2. PayPal phone numbers
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    Austria
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    Denmark
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    France
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    Germany
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    Italy
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    Portugal
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    Spain
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    Sweden
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    Switzerland
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    China
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    Hong Kong
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    Japan
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    Malaysia
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    Singapore
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    Taiwan
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    Thailand
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    Argentina
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    Brazil
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    Chile
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  3. PayPal emails
  4. PayPal address
    2211 North First Street, San Jose, California, 95131, United States
  5. PayPal social media
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    Oct 29, 2025
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PayPal Category
PayPal is ranked 1 among 561 companies in the Investment, Insurance and Financial category
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