PayFlex Systems USA review: Lack of communication

Twice in three years, Payflex has suspended my car. Each time I tried to provide the documentation they requested, but these were simply rejected.

Most recently, August, 2021, I asked for an email or phone call (both provided on my Certified Letter), if the enclosed packet of documentation was not sufficient. My account simply showed that the documentation was not acceptable, even though all they had requested was enclosed. However, they suspended my account shortly thereafter.

As in the previous instance, it took a phone call on my end to resolve the matter. As a teacher of many decades, were I to treat parents with this indifference, I would have been fired.

Payflex needs to