Paul Mitchell / attempting to make payment

United States

My name is Mark Millette. My daughter, Karley Millette, attends the Paul Mitchell school in Houston, Texas @ I-10 and Beltway 8. My daughter is 19 years old and owes approx. 8-10, 000 for tuition. My daughter called me from the school today and attempted to hand a lady named Gorigina her phone so that I could make payment. Gorgina told my daughter that she could not talk to me or accept payment from me for my daughter. Gorgina told my daughter that I would have to call the corporate office to make payment. If this is yalls policy then I would recommend yall seriously think about making a change. If its not your policy, then I would recommend yall training your personnel better. to me, this is totally unacceptable that you have a dad attempting to make payment for his daughter and they wont accept it. Please contact me at [protected]. Also, I made her first payment to the school over the phone and didn't have any issues.

May 15, 2019

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