Paul Mitchell reviews and complaints 1
View all 72 complaintsPaul Mitchell - highlights
I went to the Paul Mitchell School Las Vegas for simple light blonde highlights. No instructor supervision. 3 students worked on my hair. I had color then toner on my hair for 4 hours. Proven by receipt and internal video. I would not let them comb or blow dry my hair afterwards. I put my head down, barely glanced in the mirror, the color wasn't orange and that was the only thing I thought could go wrong. I was home by 6 then went to bed. Since I showered before the appt I didn't shower again. Next morning I woke up to 3/4ths of my hair being gone. Bald spots in front, receding hairline. They also applied toner to my face, it has been red and rough for one month. The owner didn't take me seriously and would not hand over her insurance information. I complained to every agency city, county, and state . Come to find out they were only licensed to sell beauty products, not play with chemicals. I am taking them to court and will not allow them to get away with this. They tried to bully me away, didn't work.
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