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PatPatnever received my order

I ordered 4 outfits for my then 2 weeks old grandson and my granddaughter due in 2/20. I have not received my order but received shipping notice on 8/23. I have contact the company and always received a reply but with the same generic answer that after it leaves their shipping partner it's out of their control. The website indicates ships from California. What they don't tell you (until you complain) is that the order comes from a distribution center in Hong Kong and then through California only to eventually get to the customer. When you post complaints under their posts on Instagram to warn others of these practices, they delete the comments.

Ta
Sep 04, 2019

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