SUBMIT A COMPLAINT

Parkdean Resorts (formerly Park Resorts)holiday let

1
J Jul 22, 2019

We stayed at the Parkdean holiday resort in Crantock bay from 13/72/2019 until20/7/2019 on arrival we found the shower blocked and it remained so for 3 days our booking stated entertainment included there was none restaurant was never open for breakfast and as there wee myself my wife, Mother, Sister and my twin 2 year old Sons we found this very difficult as all over holiday parks we've stayed in always do breakfast The caravan was small cramped and smelt damp I asked when booking if the caravan was spacious enough for 6 people and was reassured it was on arrival I was shocked was a small caravan not suitable for 6 people as stated I paid nearly £600 for this and am very disappointed also when walking around the caravan park dog mess everywhere not nice at all I have used Haven John Fowler and Park holiday parks in the past and have never been dissatisfied before we were unable to shower fir 3 days of our holiday and our clothes all smelt of damp had no entertainment which was included in the price and no where on site to eat in the mornings
I really hope you will look into this for me
Thank you your sincerely
Mr C Higgins

Post your comment