The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Panasonic microwave NN-CD997SStops working/noise sound

I purchased this microwave/CONVECTION OVEN DIMENSION 4 the Genius NN-CD997S in 2009. This was with the CONVECTION/COMBINATION/GRILL/2 LEVEL CONVECTION.and it STOPPED with a very weird noise i don't know what happened but i was frightened, with its last noise & it ceased to work . After contacting Panasonic service center in Riyadh phone no [protected] we took our microwave to them for repair . This was in February2011 !!!they checked & said to changed the fuse with the Some kind of(parts) Board to be changed which will come dircetly from Japan they took 480 Saudi Riyals from me. I got the microwave back in march...with the same noise coming off & on, now again i took it to them & they are going t fix it with more 350 saudi riyals. now i have finally decide to write Panasonic to refund me my money back .i don't want your any panasonic microwave anymore because you people are not sincerely making things durable & longlasting with quality parts like use to make before .who is responsible for this .I was happy to buy it because it was made in JAPAN.But what the use of it wen its not working?& i have to keep on fixing it even wen i am not mishandling it too. They seem to have inferior products and are very LOW QUALITY PARTS. I will NEVER buy a Panasonic product ever again. Lessons learned TO ME NOW!!!This situation is with all your cordless phones also which i purchased & repaired too.!!!

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.