The complaint has been investigated and
resolved to the customer's satisfactionResolved Pall Mall Cigarettes — filters
resolved to the customer's satisfaction
I have been a smoker for a few years and I have gotten to enjoy Pall Mall smokes. I bought a pack last night at a local Mac's store and with a few of the smokes, the paper around the filter has come loose, making the filter useless as i get smoke straight from the burning tobacco. I know that there are many harmful chemicals put into cigarettes and I know the filter keeps some of those chemicals from getting into my body. I do not know however, which of those chemicals are and would like to know if the ones that the filter keeps out, and if I am going to have any internal problems because of the loose paper around the filters. I do not appreciate as a cigarette consumer, faulty smokes. Please pay attention to the creation process Pall Mall, as you know your product kills.