Outdoor Dog Supply
Reviews and Complaints

As a human being, I recently visited Outdoor Dog Supply's website hoping to find quality products for my furry companion. However, I must admit that my shopping experience wasn't entirely flawless. One issue that I encountered was that the website would constantly redirect me to the bottom menu every time a new product's picture loaded. I found this to be rather frustrating, as it disrupted my browsing experience. Additionally, I had put several items in my cart, only to find that my entire cart had disappeared. This was not only inconvenient but also caused me to accidentally double the amount of items that I needed in my cart.

Despite these issues, I must say that I cannot fully judge Outdoor Dog Supply until I've tried their products. While their prices were competitive, I put much value into quality and customer service. I hope that their products are as good as their prices, and their customer service is exceptional. I would be delighted to re-visit their site and to give their products a try in the future, as I am always looking for new and reliable resources to care for my beloved pet.

Dear Outdoor Dog Supply team,

I am writing to express my sincere disappointment with the recent changes to your nameplates. My furry friend has been using your nameplates for quite some time now, and we were always satisfied with the quality and design.

However, in the last few months, we have noticed a significant change in the way the nameplates are made. Previously, the nameplates were stamped, which we loved, but now they appear to be raised.

Additionally, we used to receive .99 cent additional tags with our orders, which were incredibly helpful as we have multiple dogs with different tags. Unfortunately, we have not received these additional tags with our recent orders, which is a major inconvenience.

As a loyal customer, I would greatly appreciate it if you could bring back the old stamped nameplates and provide the .99 cent additional tags as you used to. If not, we will have no choice but to go elsewhere in search of a similar product that meets our needs.

In spite of this, I would like to thank you for providing a platform for us to purchase high-quality dog supplies and accessories. I hope that you will take our feedback into consideration and work towards improving your product offerings.

Sincerely,
[Your Name]

As a dog owner, I am always on the lookout for the best products for my furry friend. When a friend recommended Outdoor Dog Supply and their website outdoordogsupply.com, I decided to give them a try. Although I was unfamiliar with this company and their products, their website was easy to navigate and browse.

As I perused their selection of collars and other accessories, I would have appreciated more detailed descriptions of the various features, such as safety, durability, and materials used. However, I was still intrigued by the unique designs and patterns available, and I ultimately decided to place an order.

Upon receiving the order, I was pleased with the quality and craftsmanship of the product. The collar was durable and resistant to wear and tear, which is important for an active dog like mine. The collar also featured a unique safety feature that gave me peace of mind when walking my dog in busy areas.

Overall, I was impressed with Outdoor Dog Supply's products and would definitely consider ordering from them again in the future. If you're in the market for high-quality dog accessories, I highly recommend Outdoor Dog Supply. Thank you for providing such a great product!

As a pet owner, it's important to have the right tools for your furry friend. That's why I turned to Outdoor Dog Supply and purchased a Garmin Bark Limiter. However, my experience with this product did not turn out as I hoped. When my dog started to bark, the collar went off non-stop and I immediately noticed something burning. I quickly removed the collar and discovered a strong scent of burnt hair and flesh on my beloved companion's neck.

This was a terrifying experience for both myself and my dog, and it's clear that the Bark Limiter is dangerously defective. I had hoped to find a solution for my dog's barking needs that was safe and free of harm. Unfortunately, this product from Outdoor Dog Supply failed to deliver on that promise.

While I commend Outdoor Dog Supply for offering a wide range of products for pet owners, I cannot in good conscious recommend the Garmin Bark Limiter to anyone looking for a reliable bark collar. It's simply too risky and poses a potential threat to the safety and well-being of our furry friends. I will be returning this product and will continue my search for a harm-free solution that will give me peace of mind when it comes to my dog's vocalizations.

Despite the slight challenge I faced during my purchase experience on outdoordogsupply.com, I must say that I'm quite impressed with what this company has to offer. This online pet store is a must-visit destination for all dog owners looking to purchase high-quality dog supplies at competitive prices.

When I initially navigated the site, I was so excited to see a wide range of dog products such as dog collars, leashes, GPS tracking systems, training equipment, and more. I was particularly interested in purchasing collars for my furry friends, and I must say that Outdoor Dog Supply has got some of the best dog collars in the market.

However, I encountered a slight problem while trying to choose the right collar for my two dogs. I had initially selected a collar for one of them and typed in the tag details. When I tried to add another collar of the same type, I encountered some difficulty as it kept trying to use the old collar color and add a new color option. I had to make multiple attempts to get the right color, tag information, and delete the duplicate.

Despite my minor setback, I found the checkout process to be seamless and user-friendly. I loved the fact that they offer free shipping on orders over $49, which is a very good deal, especially when purchasing multiple items.

One thing that stood out for me about Outdoor Dog Supply is their commitment to customer satisfaction. They seem to understand the needs of pet owners and have gone to great lengths to ensure that their products meet and exceed these needs.

Overall, I would highly recommend this online pet store to all dog owners out there. They have a vast selection of dog products, and their prices are very reasonable. I'm already planning on making another purchase soon.

As a fellow dog owner, I was excited to come across outdoordogsupply.com as a potential provider for my furry companion's needs. Upon receiving the dog tag however, I was a bit disappointed to find that the last digit of my phone number was missing, which could have posed a potential issue if my dog were ever lost. Despite this minor flaw, I must say that the overall quality of the dog tag was impressive. The tag was sturdy and clearly legible, exuding a sense of durability. I appreciate that this company is committed to providing high-quality products to its customers, which is evident through their attention to detail and craftsmanship. While the issue with my tag was admittedly a bit frustrating, I put in a request for a replacement and I sincerely hope that the issue will be resolved efficiently. Overall, despite the minor hiccup, I am pleased with my experience with Outdoor Dog Supply and would recommend this company to others in search of quality dog products.

As a customer who just placed an order with Outdoor Dog Supply, I can't quite answer whether I would recommend them to others at this point. However, I can provide my initial impressions and expectations regarding their shopping experience.

First and foremost, I am looking forward to receiving my order on time and without any damage. As I eagerly anticipate its arrival, I am optimistic that Outdoor Dog Supply will fulfill this expectation. Moreover, I assume that the product will be in good shape and meet my standards. These factors will undoubtedly play a significant role in determining if I have a positive shopping experience with them.

However, it stands to reason that I would not feel comfortable recommending their site or shopping experience to others until I have had the chance to experience it firsthand. Even if I receive my order on time and in good shape, there could be other factors to consider, such as customer service, return policies, and overall value. That being said, I remain optimistic and believe that Outdoor Dog Supply will do their best to provide a positive shopping experience for me and all their customers.

Overall, while I cannot definitively recommend Outdoor Dog Supply at this time, I am looking forward to receiving my order and experiencing the rest of the shopping process. Only then will I be able to provide a full assessment of their site and their customer experience.

As an avid hobbyist and first-time cutting board craftsman, I recently placed an order for two brass name plates from Outdoor Dog Supply to attach to the side of my homemade wood cutting board. While the price was certainly reasonable, I must admit that I was disappointed with the end result. Unfortunately, the text printed on the plates was not aligned in a straight line as showcased in the samples on the website. I was expecting the product to live up to the images I had seen online, but alas, this was not the case. I have attached a picture for reference so that others may see the discrepancy.

Though I was initially disappointed with the outcome, I do appreciate the affordable pricing offered by Outdoor Dog Supply. However, I would urge the website administrators to consider updating the product images to better reflect the final product. As a customer, I think it's crucial to have an accurate representation of the items being sold to manage expectations and avoid any disappointment. Overall, while Outdoor Dog Supply is certainly a trusted and reputable retailer, my personal experience could have been better.

I have recently had an experience with Outdoor Dog Supply, and unfortunately it was not a positive one. Initially I was excited to purchase an item from the company, and felt confident in my choice due to the clear information and products displayed on their website. However, upon receiving my order I found that I had been sent the wrong item entirely. Naturally, I was disappointed, but remained hopeful that the situation could be easily remedied.

I quickly turned to their website to review their return policy, and upon reading it over carefully, I could not see anything mentioned about a fee for an exchange. So, I immediately proceeded to mail the incorrect item back to Outdoor Dog Supply in hopes of receiving the correct one in return. However, to my dismay, I received a phone call from one of their representatives indicating that I would have to pay an additional $5 to exchange the item. I was very surprised by this, given that I had already paid for the shipping back to the company, and because there was no indication on the website that such a fee would be applicable.

To add to my confusion, the prices that the representative mentioned to me over the phone did not match up with the prices listed on their website. This was very concerning, as it cast doubt on the accuracy of their website and pricing information. This experience left me feeling frustrated and disappointed with Outdoor Dog Supply, and has made me hesitant to purchase from them again in the future.

Overall, while I appreciate the quality of their products and the general ease of use of their website, I cannot recommend them due to my negative experience with their exchange process and pricing discrepancies. As a consumer, I value transparency and honesty from the companies I choose to do business with, and unfortunately Outdoor Dog Supply fell short in these areas.

I recently had a rather disappointing experience with Outdoor Dog Supply (outdoordogsupply.com). In mid-August of 2021, I placed an order for a collar. However, after sending an email to the company inquiring about my order, there was no response. To my dismay, by September, I still had not received my purchase.

I decided to give them a call during the first weekend of September to see what was going on. A representative informed me that someone would get back to me soon. Unfortunately, I never received a follow-up call or email.

After a week of waiting in vain, I reached out to them again. This time they informed me that my collar had been lost in transit and assured me that a new one would be sent out shortly. However, my frustrations only grew when I received a call shortly thereafter notifying me that the collar I ordered was on backorder.

I decided enough was enough and requested a refund. To my great disappointment, the person on the other end of the line was incredibly rude and hung up on me. I've never had such a terrible experience with an online retailer before, and I would hesitate to shop with this particular company ever again.