OnTrac review: No stars! Shouldn't be in business!

If I could leave them zero stars, I would. This is the absolute worst company for getting deliveries from. They are never on time. They never follow directions, and a lot of times they don't even deliver to the correct address. If you try to contact customer service, you are just S.O.L. because there isn't anything besides their stupid little automated system that just keeps circling the exact same questions. I have actually contacted a few of the companies that I constantly get deliveries from. It is now on my account to never ever ship anything with this via company because they're awful. Important medications, for one of my dogs, was supposed to be delivered, and their system sent a text after the meds should have been delivered, saying that they were undeliverable with no other explanation. The meds finally showed up 4 days later! This company should have the lowest rating possible. Better yet, they need to shop doing business!