OnTrac review: Horrible service

Had to give them something but deserve a -1. This the 12th time my package was delivered to the garage and the 8th time it was stolen. Either they have poor vision or just asinine. The funny thing on their website, they have testimonials but nothing to address any negativity. If you search the internet out of 850 reviews ONLY 2 have positive and the rest negative with practically all the same issues. I get an email back from customer services saying the package was delivered. Yes, but not to the front door. And hence someone took it. I have reported this to Walmart several times and now writing a letter to the corporate office. They are the ones paying for incompetence. Lastly check out the Better Business Bureau, sadly ALL negative. They should be shut down or ALL retrained on how to do a proper job!