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CB Parcel Delivery Services OnTrac Complaints #42-61
OnTrac

OnTrac review: Driver stole my property

B
Author of the review
1:45 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

One of your drivers stole my package the tracking number is c12112165812840. your driver hid from the ring slid a empty box onto my porch. He did a very poor job retaping the box. This was on the 23rd at 3:00 pm my girlfriend got the empty box at 3:15. A porch thief would have taken the box. I contacted Home Depot and The police. The police report number is 2321273 Officer Godfrey of the Gresham, Or is the officer that filed it.

Desired outcome: Actions against the Driver

Keywords:
box driver home depot job package police report porch ring thief tracking number
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    +1 (800) 334-5000
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    +1 (866) 432-4277
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    +1 (302) 246-7136
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    2501 S. Price Road, Suite 201, Chandler, Arizona, 85286, United States
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    Jul 21, 2026
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OnTrac is ranked 13 among 90 companies in the Parcel Delivery Services category
#11 ParcelForce ParcelForce #12 Hermes Germany Hermes Germany #13 OnTrac OnTrac #14 Parcel2Go.com Parcel2Go.com #15 Thailand Post Thailand Post

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Refused to refund after losing expensive package
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