Menu
Write a review
File a complaint
OneSimCard Profile

OneSimCard

www.onesimcard.com

Learn how the rating is calculated

1.0 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

OneSimCard Complaints 10

ComplaintsBoard
C
8:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OneSimCard Stay Connected Abroad with OneSimCard: A Review

I finally got my OneSimCard and it worked great during my trip to Europe. I was able to make calls and send texts without any issues. The only problem I had was trying to figure out how to activate the data plan, but I eventually got it working. The customer service reps were helpful when I called them for assistance. Overall, I would recommend OneSimCard to anyone traveling abroad. It's a great way to stay connected without having to pay outrageous roaming fees.

Read full review of OneSimCard
Hide full review
ComplaintsBoard
V
7:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OneSimCard Disappointed with OneSimCard's Lack of Chat Support and Checkout Process

I recently tried out OneSimCard and unfortunately, I was disappointed with their lack of chat support. I had some questions about their service, but I couldn't find anyone to help me out. It's a shame because I was really excited to use their service for my two different phones. However, I ran into another issue when I tried to purchase the SIM cards. They only allowed me to enter one phone number, even though I needed two. I understand that they only need the phone number for information and support purposes, but if that's the case, they shouldn't require it at checkout. It would be much more convenient if I could register the second phone number at any time. This whole process slowed down my purchase and caused some confusion. Despite these issues, I'm still looking forward to receiving the SIM cards and giving OneSimCard a try.

Read full review of OneSimCard
Hide full review
ComplaintsBoard
K
5:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OneSimCard Fraudulent US Number Service: A Total Waste of Money and Time for PayPal Verification

I paid 79.90 bucks for their 2-step verification sms number. The number worked and I did receive the sms code sent by PayPal but then PayPal suspended the account permanently saying the number used when opening the account is fraudulent&stolen. Don't use their service if you are looking to get a US Number to open a PayPal account and for receiving 2-step verification SMS codes. It's a total waste of money and time. I was so disappointed with their service. I thought it would be a great way to get a US number for my PayPal account, but it turned out to be a complete disaster. I don't recommend this service to anyone. It's just not worth it.

Read full review of OneSimCard
Hide full review

Is OneSimCard Legit?

OneSimCard earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds OneSimCard to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, OneSimCard is known for their high standards and safety. If you're thinking about dealing with OneSimCard, it's wise to check how they handle complaints.

The age of OneSimCard's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Onesimcard.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Onesimcard.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for OneSimCard have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • While OneSimCard has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
ComplaintsBoard
J
4:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OneSimCard Review of OneSimCard's Interface and User Experience: Outdated and Frustrating

I recently used OneSimCard to place an order, and I have to say, the interface left a lot to be desired. It seemed outdated and not very mobile-friendly, which made it difficult to navigate. One of the biggest issues I had was that I couldn't put the name of the person who was receiving the order I placed. This was frustrating because I wanted to make sure that the package was delivered to the right person.

Another issue I had was with the credit card number fields. They didn't allow for easy input from a phone, which meant that I had to tap each set of four digits individually. This was time-consuming and frustrating, especially since the keyboard kept reading the field as a text field instead of a number field.

Finally, the review order before payment feature was limited. It didn't show all the information I had entered, which made it difficult to double-check everything before submitting my payment. Overall, I think OneSimCard has some work to do when it comes to their interface and user experience.

Read full review of OneSimCard
Hide full review
ComplaintsBoard
P
2:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OneSimCard Mixed Experience with OneSimCard: On-Time Delivery but Data Access Issues & Phone Set-Up Problems

I got my OneSimCard package right on time, but I gotta say, I had some trouble getting access to my data. I had to call customer service for some extra help. I should mention that I bought a phone with some extra sim cards. The sim was already in there, but the phone wasn't set up right, which was kind of a bummer. I'm still trying things out, so hopefully next time I'll have a better experience.

Read full review of OneSimCard
Hide full review
ComplaintsBoard
R
1:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OneSimCard Decent but Details Matter: OneSimCard Review

I gotta say, OneSimCard is pretty decent. It does what it says on the tin, but you gotta be careful with the details. Make sure you read all the little words and don't put too much money in unless you're always on the go. If you don't use it enough, they'll take your money and run. It's not like Skype, so don't get confused. Just keep it simple and stick to the minimum deposit of $25. Don't take no risks, ya know?

Read full review of OneSimCard
Hide full review
ComplaintsBoard
A
12:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OneSimCard Decent Experience with OneSimCard, but Lack of Clarity on Charges and Phone Compatibility

I gotta say, my experience with OneSimCard was pretty decent overall. But, I gotta admit, the charges could have been explained a bit better. It would have been nice to see an example of how much it costs to make calls and send texts to folks back home. Ya know, just so I can get a better idea of what I'm getting into.

Also, I noticed that they didn't mention anything about phones from Verizon not working on their network. I mean, I get it, not everyone knows that Verizon phones don't use GSM. But, it would have been nice to have a heads up before I left the US. Now, I'm just crossing my fingers and hoping that the sim card works when I get to Canada.

But, hey, I'm still gonna give it a shot. I'll be testing it out while I wait for my connecting flight. Fingers crossed that everything works out!

Read full review of OneSimCard
Hide full review
ComplaintsBoard
M
11:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

OneSimCard Stay Connected Abroad with OneSimCard: Reliable and Affordable Service

I recently tried out OneSimCard and I must say, I was pleasantly surprised. My family was finally able to get in touch with me without any issues. The automated voice was no longer a problem and I was able to receive calls without any delay. The service was not only reliable but also affordable. I didn't have to worry about spending extra money on calling my loved ones.

One thing that I did notice was that the setup process was a bit confusing. It took me a while to figure out how to activate the sim card and get it working. However, once I got past that hurdle, everything was smooth sailing.

Overall, I would definitely recommend OneSimCard to anyone who needs a reliable and affordable way to stay connected with their loved ones while traveling abroad. The minor setup issue was worth it for the peace of mind that comes with knowing that you can stay connected no matter where you are.

Read full review of OneSimCard
Hide full review
ComplaintsBoard
R
10:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

OneSimCard Review of OneSimCard: Good Experience with a Few Hiccups

I recently had an experience with OneSimCard and I must say, it was a bit confusing when it came to getting a replacement SIM for my new iPhone. I had previously used a Nokia phone and wasn't sure how to go about getting a new SIM without having to chat with customer service. However, once I got that sorted out, everything else went smoothly.

One thing to note is that you can only use your phone balance to pay for calls. Any other charges, such as data or text messages, must be paid for separately. This can be a bit of a hassle, but it's not uncommon with other phone services.

When I received my new SIM, I had some trouble getting it to work. I ended up spending an hour on a chat with customer service to get it up and running. The chat person was extremely helpful, but it shouldn't take that long to get a SIM card working.

Overall, my experience with OneSimCard was good. The only issue I had was with getting a replacement SIM for my new phone, but once that was sorted out, everything else went smoothly. If you're looking for an international phone service, I would recommend giving OneSimCard a try.

Read full review of OneSimCard
Hide full review
ComplaintsBoard
T
8:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

OneSimCard Affordable and Reliable: My OneSimCard Review

I finally got my OneSimCard and I'm pretty satisfied with it. The website was a bit confusing at first, but I eventually figured it out. The customer service representative was helpful, but it took a while to get everything sorted out. I had some trouble activating the card, but that was mostly my fault for not reading the instructions carefully. Once I got it working, though, it was smooth sailing. The call quality is good and the rates are reasonable. I've used it in several countries now and haven't had any major issues. Overall, I'd recommend OneSimCard to anyone looking for an affordable and reliable international SIM card.

Read full review of OneSimCard
Hide full review

Overview of OneSimCard complaint handling

OneSimCard reviews first appeared on Complaints Board on May 20, 2023. The latest review Stay Connected Abroad with OneSimCard: A Review was posted on Jun 7, 2023. OneSimCard has an average consumer rating of 1 stars from 10 reviews. OneSimCard has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
OneSimCard Category
OneSimCard is ranked 68 among 318 companies in the Mobile Phones category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.