Menu
Write a review
File a complaint
Old Navy

Old Navy review: Service

K
Author of the review
1:25 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Today I stopped into your Stroudsburg PA location to look for a cardigan. I do not frequent your store. I was greeted by a nice young lady who offered me a credit card. I politely said no thank you because I don't want another credit card like many other people today. I understand sales quotas because I too am in sales. I continued through the store came across the same nice young lady and her manager was being not so nice to her and another co worker, stating if they don't get credit cards they will be written up. The girl explained she was trying and I know in fact she was by wisdom she asked me. I am a supervisor there is a time and a place to talk to your employees it was very unprofessional of this manager to do it on the sales floor. It turned me against shopping today and probably in the future. These employees are trying and should not be written up for at least trying. I thought maybe Corp should know how this makes customers feel when they hear this while shopping. Nobody should be disrespected like that regardless of their job title. This manager needs to be coached on how and where to speak to her employees.

Thank you. I hope you listen to a customer a do something about this

Update by Kd2424
Jul 18, 2021 1:27 pm UTC

In my opinion there should be a meeting either before or after hours with employees. If employees are trying to get credit cards and asking that is all they can do customers don’t always want one. Stop pushing stuff on these poor employees that get paid minimum wage

0 comments
Add a comment

More Old Navy reviews & complaints

Old Navy - different prices in store vs. online 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Old Navy - unnotified credit card limit decrease 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Old Navy - check payment 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Old Navy reviews and complaints
  1. Old Navy Contacts

  2. Old Navy phone numbers
    Click up if you have successfully reached Old Navy by calling +1 (800) 653-6289 phone number 0 0 users reported that they have successfully reached Old Navy by calling +1 (800) 653-6289 phone number Click down if you have unsuccessfully reached Old Navy by calling +1 (800) 653-6289 phone number 0 0 users reported that they have UNsuccessfully reached Old Navy by calling +1 (800) 653-6289 phone number
    United States
    Click up if you have successfully reached Old Navy by calling +1 (614) 744-3908 phone number 0 0 users reported that they have successfully reached Old Navy by calling +1 (614) 744-3908 phone number Click down if you have unsuccessfully reached Old Navy by calling +1 (614) 744-3908 phone number 0 0 users reported that they have UNsuccessfully reached Old Navy by calling +1 (614) 744-3908 phone number
    USA & International
    Click up if you have successfully reached Old Navy by calling +1 (866) 450-5294 phone number 0 0 users reported that they have successfully reached Old Navy by calling +1 (866) 450-5294 phone number Click down if you have unsuccessfully reached Old Navy by calling +1 (866) 450-5294 phone number 0 0 users reported that they have UNsuccessfully reached Old Navy by calling +1 (866) 450-5294 phone number
    Old Navy Card
    Click up if you have successfully reached Old Navy by calling +1 (866) 450-5295 phone number 0 0 users reported that they have successfully reached Old Navy by calling +1 (866) 450-5295 phone number Click down if you have unsuccessfully reached Old Navy by calling +1 (866) 450-5295 phone number 0 0 users reported that they have UNsuccessfully reached Old Navy by calling +1 (866) 450-5295 phone number
    Navyist by Old Navy
    More phone numbers
  3. Old Navy emails
  4. Old Navy address
    6007 Green Pointe Drive, Groveport, Ohio, 43125, United States
  5. Old Navy social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 27, 2026
  7. View all Old Navy contacts
Old Navy Category
Old Navy is ranked 10 among 108 companies in the Clothing and Accessories category