Octapharma Plasma

I was told I pulled the cord out of my arm which I did not have the nurse did herself I told her that it was extremely burning, and she didn't know what to do when the other nurses came over she immediately told them I pulled the cord out my arm I guess trying to cover up that she did it herself after she cleaned the access blood from my arm she did not stop the process she just switched arms and proceeded the process they let me donate that day a few days went by when I returned to donate they said I was suspended for a month which I don't understand if I was able to donate that same day why I couldn't today