NYDJ Apparel review: Terrible customer service from NYDJ.com-unable to contact company for a refund.

I purchased 2 pairs of jeans in July,2026 on line from NYDJ.com. I received them on July 24,2026, but did not like how one of them fit. I attempted to contact the company to find out how to return them for a refund. When I phoned, there was never anyone available to speak to, so left numerous messages over and over again on many separate dates. I emailed them multiple times with the same request for a refund and did not receive any type of response. Now it is past the 30 day return policy window, because they do not respond. I am extremely frustrated and do not know how this can be resolved. I am very disappointed as I have worn NYDJ for many years but now cannot trust this company.