NutriSystem review: Nutrisystem

I started one program and it wasn't working for me. An NS Agent told me I could switch, gave me the cost and how long it would be for. The next time I called back to make the switch, the price went up plus I was told I couldn't change. I had all the info, the name of the person I originally spoke to and the date. The Agent put me on hold and bingo, I was now able to do it but it was going to cost me more. I said I want to cancel the account and then they proceeded to charge me an additional $125 for the original order's shipping. No wonder NutriSystem is going downhill and losing business. You can call or contact them multiple times and get a different answer EVERYTIME. They take your money and if you don't continue with them, they will steal more. AND no one knows what they're talking about. To speak with a so called coach, takes weeks. I would never use them again or recommend that anyone trying to lose weight use them either. Weight Watchers is a much better system. Shame on NutriSystem.