NULASTIN
Reviews and Complaints

I would love to give an honest review of how the Brow serum worked for me. Unfortunately there was not even enough serum to wet 1/4 of my brown in the tube I received. I tried every which way to extract any appreciable amount but I could not get any. I am very very disappointed! Needless to say I will not and can not recommend this product. Too expensive. Not even half an ml. in that tube if any!

I ordered the brow/lash duo pack in August of 2023. Received both products but the brow tube was COMPLETELY dry - no product whatsoever inside. I have read dozens of other reviews making the same claim - on Trust Pilot, Reddit, and Amazon.

I reached out the customer service email MANY TIMES to report this and I never received a response.

Today, October 7, I mailed back (at MY EXPENSE) both tubes to the return address on the website. If I don't receive a FULL REFUND for this order, I will be filing a formal complaint.

This is no way to do business! I am also sharing my experience on my Youtube channel and social media.

I bought and used the Nulastin Eye serum approximately two months ago, July 1 2023. I used it as prescribed, on my eyelids, twice a day. I noticed my eyes burning and itching after a week or so. I used it a week longer. It got worse so i stopped using it. A month later, after having stopped using it, I now have itchy and watery eyes and my eyelids are red and puffy and peeling.

I do not wear any other makeup as to not complicate the reaction.

I tried NULASTIN and was a bit disappointed with the amount of product in the tube. I even talked to others on Facebook who had the same issue. We were told that we were using the product incorrectly, but that wasn't the case. There was barely any product in the tube. However, with the little bit that did come out, I did see some results. I think customer service should honor faulty tubes, as I would have been a loyal customer for life.

I gotta say, I was pretty disappointed with my purchase of the NULASTIN brow serum. I mean, I ordered it straight from their website and when I finally got it, the brush was bone dry! I paid a whopping $67 for this thing and there was barely any product inside. It's a total rip-off if you ask me. I've tried everything to get more of the serum out, but nothing seems to work. And based on some of the other reviews I've seen, it looks like I'm not the only one who's been scammed by NULASTIN.

I mean, seriously, how can a company charge so much for a product that doesn't even work? It's not fair to the customers who are just trying to take care of themselves and look their best. I feel like I've been robbed, and I'm not happy about it.

If you don't believe me, just take a look at my proof of purchase. I ordered the serum on March 27, 2023 at 10:09AM and here's what I paid:

Product SKU Price Quantity Total
BROW Shape Altering Serum with Elastaplex?
Fulfilled Mar 27,2023
Track shipment
UPS #*** $67.15 1 $67.15
Subtotal $67.15
Shipping (Flat Rate) $0.00
Tax (ID STATE TAX 6.0%) $4.03
Total $71.18 USD

I mean, come on. That's a lot of money for a product that doesn't even work. I feel like I've been scammed, and I don't want anyone else to fall for the same trick. So if you're thinking about buying the NULASTIN brow serum, I'd think twice before you waste your money.

for my appearance and confidence in the product.

I thought NULASTIN would change my thick eyelashes game for good. However, what I found was quite the opposite. The product did not work well with my sensitive skin. The formula was obviously not tested on people with sensitive skin, otherwise the manufacturers would have found out that this product can be a potential nightmare for those like me.

I applied NULASTIN as per the directions given on the website and kept waiting for the exciting results. Contrary to what I had hoped to achieve, I experienced burning and itching in my eyelids. And within a few hours, my eyes started to appear puffy and swollen. My goodness, the redness was unbearable!

The worst part is, I had to attend a party that night with swollen, pinkish eyelids. All the while, my friends and relatives asked me about my eye makeup. I had to explain that I had used NULASTIN but it didn't work well on my skin. It was quite embarrassing, to be honest.

I wouldn't recommend this product to anyone with sensitive skin. It's a disaster, which can make you lose your confidence in a jiffy. The product is expensive and not worth your time, money, and most importantly, your precious skin. So, avoid it at all costs and invest in some other product that will not harm your skin.

I was really hoping to have a good experience with NULASTIN products, especially after reading so many positive reviews on Facebook. So, I decided to give their eye lash and brow serums a try. Unfortunately, things didn't go as planned for me when I applied the eye lash treatment. Within a few moments, my eyelids and eyes became very red and sore. In fact, they looked like they were burnt! This was definitely not a pleasant experience, and I'm disappointed that I couldn't continue using the product.

From looking online, it seems like I'm not the only one who has had this reaction to NULASTIN. I've seen other reviews on various websites where people have had similar issues with redness and discomfort. I really hope that someone can reach out to me and provide some guidance on what to do next. It's never a good sign when a product causes irritation or pain, and I'm not happy with my experience.

Overall, I have to say that I cannot recommend NULASTIN at this time based on my personal experience. While I know that many people have had great success with this brand, it's clear that it's not the right fit for everyone. If you're thinking about giving NULASTIN a try, be aware that there is a risk of experiencing some negative side effects like I did. Of course, your results may vary, and you may end up loving these products! But for me, I'll be looking for something else that works better for my sensitive eyes.

with small bumps and redness. It's a real shame because my lashes looked great.

I have to say, Nulastin was a game-changer for my eyelashes. I used to have short, stubby lashes that barely had any volume. After using Nulastin for a few weeks, my lashes were longer, thicker, and more defined. I couldn't believe the difference it had made!

However, I did notice some irritation on my eyelids after a few days of use. At first, I didn't want to accept that it was the Nulastin causing the irritation - I just wanted to keep using it because it worked so well for my lashes. But after a visit to the allergist confirmed that it was indeed the serum causing the irritation, I had to stop using it.

It's been six days since I stopped using Nulastin, but my eyelids are still very burnt and irritated. I have small bumps and redness, and it's really uncomfortable. I wish I could keep using the serum, but unfortunately, it's just too irritating for my skin.

Overall, I would recommend Nulastin for anyone who wants longer, fuller lashes. But if you have sensitive skin like me, you might want to proceed with caution and be aware of the potential for irritation.

So, let me tell you about my recent experience with NULASTIN. I have to say, unfortunately, that this product did not work out as expected, and it even negatively affected my eyes in a considerable way. At first, I applied the serum as per instructions, but after a while, I noticed my eyes were burning. Not thinking much of it, I didn't remove the serum, and a few hours later, both of my eyes turned bright red, both inside and out. What's worse is that my eyes feel very dry and sticky, which makes me incredibly uncomfortable.

To give you an idea of how severe this issue is, I even thought that I might be having a reaction to a caterpillar sting on my arm, and that's why my eyes were behaving so oddly. I regret to say that I was careless and applied the serum again in the morning, not realizing it was responsible for my pain. Now, I am experiencing a lot of discomfort in my left eye, making me wish I had never tried this product in the first place.

Just so you know, I have used other serums in the past without ever having an issue. What I want you to take away from this review is that if you decide to try NULASTIN, please do your research. Take my situation as a warning and know that if you're not careful, you could end up experiencing the same discomfort and pain as I did. So, to avoid this, do your homework and purchase safely. For me, this product was a complete disaster, and I regret that I have to return it.

NULASTIN is a bit baffling, as it really worked on my eyelashes! Their serum absolutely made my lashes grow, they were so long and so beautiful that I even had to trim them. People showered me with compliments and my mother even thought I was wearing fake lashes! But then something terrible happened – my luggage, which had the serum in it, got lost on an American Airlines flight. I didn't have much of a choice but to stop using it. To my horror, within only 2-3 weeks, I woke up and saw that a huge part of my left eye's eyelashes broke off or were missing. It looks so much worse than it did before I started using it! And now, when I apply mascara, it just highlights the problem. I wouldn't want anyone else to experience the same disappointment. This is why I'm sharing my experience. If you do decide to try NULASTIN, make sure to keep it close!