Ordered a sweater on 10/24 and paid for overnight shipping. The sweater arrive 5 days later after I called Northstyle twice. I was assured both times that my shipping costs would be refunded. The sweater had multiple flaws. I called Northstyle and followed return instructions which included paying for the return shipping myself. I received a replacement but it was NOT the sweater. I called again and was told to send the item back and it would be replaced with the sweater. I was charged for the replacement sweater and then refunded that money. I am still waiting for my sweater to arrive and I cannot get anyone at Northstyle to return my calls concerning my refunds for the overnight shipping and the cost of returning BOTH items.
Take my advice DO NOT use Northstyle for anything.